★★★★★
based on 9625 reviews published
Latest customer reviews
Easy order, perfect delivery!!!
Very satisfied, delivery times respected. I recommend the site.
Perfect
I did not receive my package which was sent to the wrong pickup point (sent 170km from the requested pickup point!). No response from Lampephoto despite my follow-ups (email, website, facebook).
We apologize for this inconvenience.
Thank you for writing directly to [email protected]
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team
My son is delighted !!
Money paid and no goods received.
Magnificent received lamp! Very happy with the result
Top
Very good product and good exchanges
Super happy
Fast delivery and product true to the description.
Everything perfect and fast
Very good product, of very good quality!
Super lamp, in line with what I wanted!!!
I am very happy with my purchase
Sorry, you noted on your site delivery 24h, 48h I received it two weeks later, so I am disappointed.
I am trying to return the order, but after sending a message to them, there was not much of a reply regarding how I can return the order.
Nothing to say about the beauty of the product as well as the shipping which is very fast. However, one light base out of the 3 products ordered (for Christmas gifts) was defective and I received no response from customer service after sending an email 2 weeks ago.
We are sorry for this inconvenience.
Thank you for writing directly to [email protected]
All requests are processed within 24 to 48 working hours by our customer service.
Best regards,
The LampePhoto team
Very nice lamp, good quality and great customer service with excellent follow-up.
The rendering is not bad! Thank you for the speed as well.
After sending an email forgetting the order number, I sent another email this time with the order number, and after 1 week of waiting regarding a base problem, I received no news. Having already purchased once without issue, then a second time with a problem without response, and since I cannot use this base, that is why I give 1 star.
Nice item. Fast delivery.
Very nice product for a cheap gift but that pleases a lot. See you soon
I contacted them but they never replied
Very good product satisfied
Package delivered quickly, product conforms to the order
Super product I am very happy with the result thank you very much.
I ordered 2 lamps to give as gifts for Christmas, really beautiful!
Everything is perfect, order received on time.
For a first order, it was
I ordered on December 22, package received on December 27, while the site guaranteed delivery on 12/25, anyway let's move on. I ordered 3 lamps for my nephews, I wanted 2 with the singer JUL and 1 with the singer NINHO. I received the opposite, how to return it to get what I want? Thank you for your response as there is no way to contact you otherwise. Nadine DUTEMPLE. I ordered 3 lamps.
We apologize for this inconvenience.
We encountered an exceptional technical problem with the contact form on the site, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team.
Happy with this purchase, I recommend
Very beautiful lamp photo my little girl will be delighted
Beautiful
The item arrived broken. Poor customer service.
Super product thank you
I paid for 24-hour delivery and the package arrived 7 days later
Good product
I am disappointed that the information is expressed in English and not in French, for a product purchased in the neighboring department.
Paying delivery fees just to have them not respected by a lousy carrier, and on top of that, when we write emails to the site, no one responds to us.
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of certain messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected].
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team