/10
★★★★★
based on 8217 reviews published
★★★★★
based on 8217 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
LEDs no longer illuminate
David F.
purchased on 28/11/2024
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3
/5
★★★☆☆
Well, order for a gift.
Sara C.
purchased on 28/11/2024
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3
/5
★★★☆☆
Very good quality lamp, but the lack of a charger for the cable is regrettable, especially considering the price paid.
Arthur A.
purchased on 27/11/2024
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2
/5
★★☆☆☆
I am disappointed with the result, especially not to give a photo with a shadow because the engraving is not great I would have liked to be pointed out before doing the work.
Francoise B.
purchased on 24/11/2024
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3
/5
★★★☆☆
Order placed on Friday with an extra charge of €9.90 for 24h delivery. Parcel received on Monday... Otherwise, very satisfied with the product.
Stephane L.
purchased on 22/11/2024
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3
/5
★★★☆☆
Beautiful lamps, but one remote control does not work. There is no response to complaints by email. All I want is a working remote control and any feedback at all. MfG Doreen
Doreen H.
purchased on 21/11/2024
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3
/5
★★★☆☆
Hello, I knew your products on a market in St Pierre la Mer in the beyond and I was told that I could buy personalized products on your site with the solcle that I bought from them, I made an order of 2 personalized items, the price with the promised discount, delivery everything is perfect, jump that your plate is wider than those needed for my base and nothing is stipulated on the site, fortunately it works but it is not stable, it's really too bad. So I'm hesitating to order again because I don't know how to choose the right plate for my base. Sincerely, Blaise Catherine
Catherine B.
purchased on 18/11/2024
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3
/5
★★★☆☆
The idea of the product is very good but it was not possible to see how the photo would look like before printing, also the printing does not allow to appreciate the photo properly.
Mercedes G.
purchased on 14/11/2024
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3
/5
★★★☆☆
I thought the lamp would be a little bigger.
Carole B.
purchased on 11/11/2024
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2
/5
★★☆☆☆
I did not receive the complete order (I ordered the A4 format tray to go with the lamp but I did not receive it with an extra charge of 21€).
Valérie S.
purchased on 08/11/2024
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2
/5
★★☆☆☆
Ik vind het heel duur voor wat het eigenlijk maar is... Plastieken brol.!
Dany M.
purchased on 08/11/2024
2
/5
★★☆☆☆
Package arrived in bad condition, disappointed.
David P.
purchased on 04/11/2024
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3
/5
★★★☆☆
The lamp arrived ruined
Susanna M.
purchased on 26/10/2024
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2
/5
★★☆☆☆
Product = satisfied but immediately after i placed the order i indicated that i noticed i made a mistake in the order ( one of my trials was stored in the shopping cart but i did not see this => after ordering i had 2 lamps, 1 that i wanted and 1 that i did not want because this was trial). i mailed immediately to indicate that i made a mistake and requested to remove my " mistake order". did not receive any answer. 2 or 3 days later i received a mail that order was being sent, i indicated again that i would like to have the mistake lamp removed, but i received a message that this was not possible anymore. so i'm quite disappointed that there was no reply/action on my first mail. now i paid double the price.
Davy D.
purchased on 28/10/2024
3
/5
★★★☆☆
I am satisfied with the product but not with the delivery which was guaranteed in 24 hours and instead it took longer. I purchased the product Thursday evening but it arrived Monday afternoon.
Astrid P.
purchased on 24/10/2024
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2
/5
★★☆☆☆
Package different from model on site
Astrel T.
purchased on 13/10/2024
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3
/5
★★★☆☆
I think it looks too kitschy
Marie France B.
purchased on 28/09/2024
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3
/5
★★★☆☆
I was expecting to see the photo I had chosen in color which is a shame!!!!
Valerie G.
purchased on 30/09/2024
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2
/5
★★☆☆☆
Delivery takes long, UPS has really bad customer service they also lost my package so no for sure not happy with the delivery. Contact with company regarding issues also not very available tbh.
Oliwia Z.
purchased on 01/10/2024
2
/5
★★☆☆☆
The logo is far too difficult to recognize
Medina L.
purchased on 27/09/2024
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2
/5
★★☆☆☆
You can't send it back. I have tried to contact the dealer several times. No reply from the retailer. No return slip was left in the parcel ...
Dagmar L.
purchased on 22/09/2024
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3
/5
★★★☆☆
Easy to use
Nelson B.
purchased on 18/09/2024
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3
/5
★★★☆☆
Hello, I asked you several times for a small addition (45 YEARS) the same day by mail, you never took it into account??? WHAT A SHAME...🤔🙃🤔
Eric F.
purchased on 12/09/2024
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3
/5
★★★☆☆
UPS service quality problem: never showed up at my home. Dropped off the package far from my home. Gave incorrect pick-up information.
Ghislaine B.
purchased on 04/09/2024
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2
/5
★★☆☆☆
I have not received the base and remote control.
Francoise W.
purchased on 06/09/2024
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2
/5
★★☆☆☆
They sent me the wrong lamp base but after complaining they replaced it . I sent colored fotos but got black and white photo plate... looks cheap and not very presentable Abd therefore in my opinion so overchargee. I wouldnt have placed the order if i knew that before, because they have samples of colored ones on their home page... So with the photos are not so clearly visible...I would not have placed the order if i knew it was to be black and white printing. They have colored ones on their website which attracted my attention and interest to have one.... So am very much disappointed..Will never recommend it.
Mary Muthoni H.
purchased on 04/09/2024
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2
/5
★★☆☆☆
Poor quality for the price. Almost 70e for an alarm clock with a so-called "high-end" speaker...
Laura V.
purchased on 04/09/2024
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2
/5
★★☆☆☆
I paid an expensive fee for delivery to a "point relais" near my home and the deliveryman decided to drop my parcel off 15 km away without my consent and without my being informed, so I was not delivered.
Elodie D.
purchased on 02/09/2024
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3
/5
★★★☆☆
The lamp is nice, but the container was torn, so it's not a great gift. A bit disappointed.
Michèle L.
purchased on 26/08/2024
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3
/5
★★★☆☆
Great item but delivery time not respected
Carole G.
purchased on 20/08/2024
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