Reviews Pictyourlamp.com

Plate very scratched. Message sent but no reply.

Lampe Rayé disappointed

My lamp arrived within the standards I had requested, but it is already damaged and scratched.

The lamp is nice, but what I asked for in the text was not written correctly. I sent an e-mail to complain and got no reply.

Production not in conformity with the order (format and plan of the photo different from the original) and e-mails of complaint remain unanswered. This is bordering on dishonesty, since the delivery does not correspond to the order, which has been paid for and cashed, of course.

Ordered goods arrived quite quickly but were defective. I wrote my problem in the contact form but have not received a reply since then. A real shame

The plate is all scratched, it looks like it's not new. I'm very upset about this gift

Keine Bestellbestätigung erhalten. Nur eine Email das die Lampen da sind

Disappointed by the rendering, just a print on Plexiglas.

LEDs no longer illuminate

Well, order for a gift.

Very good quality lamp, but the lack of a charger for the cable is regrettable, especially considering the price paid.

I am disappointed with the result, especially not to give a photo with a shadow because the engraving is not great I would have liked to be pointed out before doing the work.

Order placed on Friday with an extra charge of €9.90 for 24h delivery. Parcel received on Monday... Otherwise, very satisfied with the product.

Beautiful lamps, but one remote control does not work. There is no response to complaints by email. All I want is a working remote control and any feedback at all. MfG Doreen

Hello, I knew your products on a market in St Pierre la Mer in the beyond and I was told that I could buy personalized products on your site with the solcle that I bought from them, I made an order of 2 personalized items, the price with the promised discount, delivery everything is perfect, jump that your plate is wider than those needed for my base and nothing is stipulated on the site, fortunately it works but it is not stable, it's really too bad. So I'm hesitating to order again because I don't know how to choose the right plate for my base. Sincerely, Blaise Catherine

The idea of the product is very good but it was not possible to see how the photo would look like before printing, also the printing does not allow to appreciate the photo properly.

I thought the lamp would be a little bigger.

I did not receive the complete order (I ordered the A4 format tray to go with the lamp but I did not receive it with an extra charge of 21€).

Ik vind het heel duur voor wat het eigenlijk maar is... Plastieken brol.!

Package arrived in bad condition, disappointed.

The lamp arrived ruined

Product = satisfied but immediately after i placed the order i indicated that i noticed i made a mistake in the order ( one of my trials was stored in the shopping cart but i did not see this => after ordering i had 2 lamps, 1 that i wanted and 1 that i did not want because this was trial). i mailed immediately to indicate that i made a mistake and requested to remove my " mistake order". did not receive any answer. 2 or 3 days later i received a mail that order was being sent, i indicated again that i would like to have the mistake lamp removed, but i received a message that this was not possible anymore. so i'm quite disappointed that there was no reply/action on my first mail. now i paid double the price.

I am satisfied with the product but not with the delivery which was guaranteed in 24 hours and instead it took longer. I purchased the product Thursday evening but it arrived Monday afternoon.

Package different from model on site

I think it looks too kitschy

I was expecting to see the photo I had chosen in color which is a shame!!!!

Delivery takes long, UPS has really bad customer service they also lost my package so no for sure not happy with the delivery. Contact with company regarding issues also not very available tbh.

The logo is far too difficult to recognize

You can't send it back. I have tried to contact the dealer several times. No reply from the retailer. No return slip was left in the parcel ...

Easy to use

Hello, I asked you several times for a small addition (45 YEARS) the same day by mail, you never took it into account??? WHAT A SHAME...🤔🙃🤔

UPS service quality problem: never showed up at my home. Dropped off the package far from my home. Gave incorrect pick-up information.

I have not received the base and remote control.

They sent me the wrong lamp base but after complaining they replaced it . I sent colored fotos but got black and white photo plate... looks cheap and not very presentable Abd therefore in my opinion so overchargee. I wouldnt have placed the order if i knew that before, because they have samples of colored ones on their home page... So with the photos are not so clearly visible...I would not have placed the order if i knew it was to be black and white printing. They have colored ones on their website which attracted my attention and interest to have one.... So am very much disappointed..Will never recommend it.

Poor quality for the price. Almost 70e for an alarm clock with a so-called "high-end" speaker...

I paid an expensive fee for delivery to a "point relais" near my home and the deliveryman decided to drop my parcel off 15 km away without my consent and without my being informed, so I was not delivered.

The lamp is nice, but the container was torn, so it's not a great gift. A bit disappointed.

Great item but delivery time not respected

I was super happy to order but when I received one of the lamps it was very scoffed at, disappointed.