★★★★★
based on 9659 reviews published
Latest negative customer reviews
I have not received my order yet!
I did not receive the whole order and sent a message
I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]
Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.
I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.
Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.
I have not received my purchase
The lamp does not come on
The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia
Too small, misleading photo.
Item never received!!!
Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht
I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.
The deliveryman never planned for me Disappointed
Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !
Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.
Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.
Lamp not as shown
Top quality and speed. Unfortunately with spelling mistakes and still no answer after more than a week of waiting...
Je kan op geen enkele manier contact krijgen met het bedrijf. Bezorging vreselijk ik heb mijn pakketje bijna een week te laat gekregen terwijl ik extra heb betaald geld krijg je niet terug geen respons op je mailtjes. Enige wat goed is dat je na alle ellende toch iets moois heb dus is het belangrijk wat je nodig heb bestel ver van tevoren.
The quality of the product is good, but I was delivered 9 days late by UPS, so my daughter, for whom the parcel was intended, didn't get her present on the day. And no commercial gesture was made.
I expected real glass for the price. I am also not satisfied with the design
This day September 8, 2024 I just opened the gift for my friend the photo was in color and on the support black and white nothing serious however there are 2 scratches on the support I can not offer it
They are not reliable, they paid for delivery and have not delivered my order for two weeks.
I never received my parcel, I haven't heard from customer service for 48 hours and I haven't been reimbursed either.
Not good as I was charged £34.80 twice and only got one item. No next order
The size of the photo does not correspond to the order.
Honestly I was expecting something prettier I really didn't like it as soon as I received it as soon as I put it away in the cupboard dsl
All striped
The lamp plus after only 1 week...
Package received in poor condition
No book to help you understand how to use it (no instructions)
I'm very disappointed with the result, and the worst part is that it was a gift...
Speed and efficiency. Very well finished and clean work Congratulations
The stand doesn't even stand up
Fine
I have not received my parcel.
Very nice product