Reviews Pictyourlamp.com

Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly

The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!

Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.

Package has not arrived

Terrible service, have got the last 2 orders wrong and will not answer my emails to rectify the problem..very poor.

Until now, the delivery has not arrived. Supposedly dpd has delivered, but never arrived with me. The seller has unfortunately not responded to my request so far. I have requested money back, but nothing more frhört...🤷♀️ Currently I am dissatisfied. Hope I get feedback and my money soon.

Please reply on my email!!

Problem on the article, a manufacturing defect No return from them following my contacts Not serious and very disappointed

Shipping much too expensive and takes longer than described.is thus no flash shipping.

No lamp received ... Each time they said I was supposedly not at home ...

The lamp does not work and I do not have a phone number to reach this seller

Bonghjornu I am not happy the light block does not work and can on top

Article ordered on Tuesday, delivery service chosen 24h48h and article received 6 days later not serious

The lamp contains a serious optical error, which I have reported. Only a succinct answer comes back that that shouldn't be bad. Another email from me was not even responded to. I think that if you really pay a lot of money for such a lamp, you have to get a 100% good product. I wasn't even offered a discount or anything like that.

I was really excited when I found this website but I was really disappointed to be honest! First of all I ordered a 24h shipment that didn't work at all cause I got the package with a delay of a week!!!! Second the lamp came broken like I mean the stander and I wrote mails and tried to contact the firm but it didn't work! I would have really appreciated it if I would get at least some kind of compensation

Poor customer service, poor delivery, overpriced delivery which then arrives after 4 days anyway.

Too expensive, for what it is, anywhere in Spain you can find it for half the price.

I paid for a 24h delivery service, and it arrived 2 days later, I claimed for a refund for the difference of arriving in 24h to 72h and no case, they shielded that it was the problem of the transport company, when surely they will ask for compensation.

My lamp had a small broken end. I sent an email but never got a response.

They promised I would arrive on Mother's Day and I didn't. ...... It arrived late.... And I ordered it 4 days in advance....

It is broken.

Lamp arrived broken

The finish of the frame is not very clean. It looks like it was cut in a hurry.

Very cheap processing, for the price never again, have to this day my refund for a cancelled order not yet received is now 14 days ago.

I had placed a 24 hour express order and paid extra for it. The delivery arrived with several days delay, in principle, normal delivery time with me. Then I wanted to have the surcharge I paid for the express delivery, back again. Is yes I think also quite clearly understandable. After several e-mails with a certain Ophelia, which explained to me several times, that they do not blame but the transport company. In this case it does not matter at all how the delay came about. Fact is, I have placed an order with you and paid you the money for a service that was not provided. It is an impertinence not to report now and simply wrongfully withhold my money.

Product is great. But gift packaging has been missing. Product was simply in an ugly cardboard box. Not what you imagine when you order, pay and also expect a premium gift box!

I never received my package that was supposed to arrive for Christmas

Nice lamp. But very unhappy to have paid 2 instead of one! I will not recommend your site.

Bad bad bad 3 pack 3 error no refund, high price, low quality!!!

The website is nice... original products but you should change carrier and especially you unload of bos responsibilities on the transport company that is crazy about the customer... delivery fees never refunded nor any commercial gesture.

Unfortunately, only half arrived and the headphones you get for free were not included.

The box above the lamp to turn on and off is already not working, jsp what I need to do

Very nice lamp, it's a wonderful gift

I received the package well nevertheless I have the usb plug which is damaged 😕

Very disappointed, as it was a gift for my daughter and the base was too narrow to fit the frame. Impossible.

Very nice but does not work blinks forced to remove the batteries disgusted pfuff not recommended

I received my package with the bluetooth cradle in it and I can't put it on charge because it's broken inside...

The product is of acceptable quality and the delivery time is very attractive but not respected, it arrived 2 days after the day of delivery.

Correct product Delivery time not respected - 1 week (indicated 24h on the site)

Came not as promised