/10
★★★★★
based on 8471 reviews published
★★★★★
based on 8471 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The lamp worked properly for 1 week and when I asked what I could do, they didn't offer to repair it or even change it
Lévi U.
purchased on 29/01/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, a new base has been sent.
have a nice day,
Lisa from Lampephoto.fr
following our email exchanges, a new base has been sent.
have a nice day,
Lisa from Lampephoto.fr
1
/5
★☆☆☆☆
The lamp I bought did not light up, too bad...
Gil W.
purchased on 22/01/2023
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Answer from Pictyourlamp.com
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
1
/5
★☆☆☆☆
Photos too small. The top photo is barely visible because the lighting is so weak.
Catherine D.
purchased on 10/05/2023
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1
/5
★☆☆☆☆
Works only on mains. On battery nothing happens 🙁
Erwan S.
purchased on 04/02/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, it turned out that the problem was with the batteries. A small change in your opinion would be nice.
Thanks in advance.
Best regards,
Lisa from Lampephoto.fr
following our email exchanges, it turned out that the problem was with the batteries. A small change in your opinion would be nice.
Thanks in advance.
Best regards,
Lisa from Lampephoto.fr
1
/5
★☆☆☆☆
The lamp does not work since the beginning...waiting for a call back...
Christelle F.
purchased on 04/02/2023
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Answer from Pictyourlamp.com
Hello,
we're sorry for the inconvenience.
Our bases are guaranteed for 1 year. Simply contact us by e-mail at [email protected], and we will of course replace your base.
Have a nice day,
Best regards,
Lisa from Lampephoto.fr
we're sorry for the inconvenience.
Our bases are guaranteed for 1 year. Simply contact us by e-mail at [email protected], and we will of course replace your base.
Have a nice day,
Best regards,
Lisa from Lampephoto.fr
1
/5
★☆☆☆☆
The lamp is not working
Tunahan K.
purchased on 25/11/2022
1
/5
★☆☆☆☆
Very disappointed
Thomas G.
purchased on 21/11/2022
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Answer from Pictyourlamp.com
Hello, we tried to contact you by e-mail to know the reason of dissatisfaction but did not receive any answer from you. Do not hesitate to come back to us at [email protected] , we will try to solve your problem.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1
/5
★☆☆☆☆
Geen bezorging binnen 24 uur, waar wel voor betaald is. DHL geeft aan een fout gemaakt te hebben, met de mededeling dat een verzoek om restitutie van de leveringskosten via de leverancier dient te verlopen. Leverancier zegt dat het eigen schuld is en geeft geen reactie op mails. Is verder ook niet telefonisch te bereiken, dus slechte communicatie en service
Dayenne B.
purchased on 21/12/2022
1
/5
★☆☆☆☆
I'ts looks cheap. I'm not satisfied.
Cilla B.
purchased on 14/12/2022
1
/5
★☆☆☆☆
Delivered goods arrived promptly but defective ! Thus not again !
Andreas T.
purchased on 11/12/2022
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1
/5
★☆☆☆☆
I ordered this lamp with my grandson and gave it to him as a gift on Christmas Eve, unfortunately a big disappointment the ordered lamp was not in expected order inside. A similar lamp without integrated alarm clock came out to the disappointment of my grandson. We will return it and ask for the price back
Regina B.
purchased on 11/12/2022
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1
/5
★☆☆☆☆
Unfortunately, the disc arrived scratched. This was intended as a Christmas gift. But so I can not give it away
Timo G.
purchased on 13/12/2022
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1
/5
★☆☆☆☆
Na 1 week is het al kapot
Harley G.
purchased on 10/12/2022
1
/5
★☆☆☆☆
If I could I would give zero stars.have received denn article,however broken.at my request was not answered thereupon.
Jason K.
purchased on 08/12/2022
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1
/5
★☆☆☆☆
Lamp not arrived but only box with batteries. Not received response from e mail.
Nicola R.
purchased on 05/12/2022
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1
/5
★☆☆☆☆
Terrible !!!!! They Don't reply anymore if you have problem with the Item!!! Package Poorly resulting The Plaque Broken!! I'm now trying to dispute my Payment !! Because They Don't Give a F####
Ronald S.
purchased on 02/12/2022
1
/5
★☆☆☆☆
😡😡😡😡😡😡😡😡😡
Miruna R.
purchased on 29/11/2022
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1
/5
★☆☆☆☆
Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional
Stefania F.
purchased on 27/11/2022
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1
/5
★☆☆☆☆
I never order there again
Jasmin A.
purchased on 19/11/2022
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1
/5
★☆☆☆☆
Different product than ordered delivered.
Sabrina L.
purchased on 29/11/2022
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1
/5
★☆☆☆☆
Delivered broken, seller does not respond to emails
Sabrina G.
purchased on 29/11/2022
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1
/5
★☆☆☆☆
Leave a mail the day of receipt of the package to date still no response, nor refund pay 3 box gifts received that 1 only!
Elodie R.
purchased on 29/11/2022
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1
/5
★☆☆☆☆
Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.
Magdalena R.
purchased on 28/11/2022
1
/5
★☆☆☆☆
I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases
Catherine O.
purchased on 24/11/2022
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Answer from Pictyourlamp.com
Hello, we are glad to know that you like our product. We have, as agreed together by email, sent the missing bases. Please do not hesitate to contact us at [email protected] if you have any questions. We would be very grateful for an update of your opinion.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1
/5
★☆☆☆☆
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
Olena L.
purchased on 18/11/2022
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1
/5
★☆☆☆☆
I Still don't have my painting!
Chanel H.
purchased on 20/11/2022
1
/5
★☆☆☆☆
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
Lili T.
purchased on 11/11/2022
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1
/5
★☆☆☆☆
Order late it was marked 24 hours, package broken
Lydia B.
purchased on 06/11/2022
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Answer from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
1
/5
★☆☆☆☆
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
Shalie B.
purchased on 26/09/2022
1
/5
★☆☆☆☆
Zum kotzen
Seraina B.
purchased on 07/11/2022