Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 766 published reviews
5 8 032 82% 4 843 9% 3 304 3% 2 231 2% 1 356 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

All reviews

M
Martina E.
Rating: 3 out of 5
following a purchase from 09/01/2026
Actually, I am satisfied with the delivery, but I received the wrong car. I did write an email, but I still haven't received a response to this day.
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Margot R.
Rating: 3 out of 5
following a purchase from 09/01/2026
Great idea but sometimes the realization of the plates is not very satisfactory (scratches, streaks,...)]}]} assistant to=translations code to=translations {
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A
Alain P.
Rating: 5 out of 5
following a purchase from 10/01/2026
Excellent!!!
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seby G.
Rating: 5 out of 5
following a purchase from 07/01/2026
it was for a gift, greatly appreciated, efficient service, wonderful product!
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Florence L.
Rating: 5 out of 5
following a purchase from 05/01/2026
perfect
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Rahana M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Good
F
Françoise D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Article received very quickly, it totally meets my expectations. I recommend this seller.
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Benedicte F.
Rating: 5 out of 5
following a purchase from 07/01/2026
Magnificent
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Ronald L.
Rating: 3 out of 5
following a purchase from 07/01/2026
Beautiful lamp and very realistic engraved. The lighting colors are very bright. Unfortunately, you can't dim at this price, and the battery is very weak. It cannot operate wirelessly as a night light (it must remain with power supply). Very unfortunate.
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NICOLAS A.
Rating: 5 out of 5
following a purchase from 08/01/2026
perfect
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Sabine G.
Rating: 4 out of 5
following a purchase from 11/12/2025
Great selection and ideas
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Eric L.
Rating: 5 out of 5
following a purchase from 05/01/2026
Perfect
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Manuela P.
Rating: 5 out of 5
following a purchase from 05/01/2026
Good
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Evelyne F.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very satisfied
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Leontine T.
Rating: 5 out of 5
following a purchase from 04/01/2026
I love the Billie Eilish lamp for my daughter, she will be thrilled to get this as a finishing tough in her new bedroom:-)
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Marie R.
Rating: 5 out of 5
following a purchase from 03/01/2026
Perfect
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Stephanie C.
Rating: 5 out of 5
following a purchase from 04/01/2026
The gift has enormously more!! Thank you
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Nadege B.
Rating: 1 out of 5
following a purchase from 08/12/2025
Hello, the base I ordered is not the right one and there's no way to set the language to French and no one contacts me. Disappointed with this purchase and no service to contact.
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Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
Please write directly to [email protected]
All requests are processed within 24 to 48 business hours by our customer service.

Best regards,
The LampePhoto team
A
aurelien Q.
Rating: 3 out of 5
following a purchase from 02/01/2026
I only give 3 stars because the lamp is nice in the dark with the LED lighting, but unfortunately there are small round spots like glue marks that spoil the aesthetics (I have removed the protective film well)
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Elodie D.
Rating: 1 out of 5
following a purchase from 03/01/2026
I received my lamp, the photo is cut off, I contacted customer service by email, no response
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Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
Please write directly to [email protected]
All requests are processed within 24 to 48 business hours by our customer service.

Best regards,
The LampePhoto team
O
Oscar D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very beautiful and well done, thank you
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Philippe M.
Rating: 5 out of 5
following a purchase from 03/01/2026
Easy order, perfect delivery!!!
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MONIQUE A.
Rating: 5 out of 5
following a purchase from 04/01/2026
Very satisfied, delivery times respected. I recommend the site.
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Marc B.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect
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nathalie W.
Rating: 1 out of 5
following a purchase from 11/12/2025
I did not receive my package which was sent to the wrong pickup point (sent 170km from the requested pickup point!). No response from Lampephoto despite my follow-ups (email, website, facebook).
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Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
Thank you for writing directly to [email protected]
All requests are processed within 24 to 48 business hours by our customer service.

Best regards,
The LampePhoto team
J
jean luc C.
Rating: 5 out of 5
following a purchase from 31/12/2025
my son is delighted !!
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Stefanie W.
Rating: 1 out of 5
following a purchase from 29/07/2025
Money paid and no goods received.
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Valérie M.
Rating: 5 out of 5
following a purchase from 01/01/2026
Magnificent received lamp! Very happy with the result
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bruno H.
Rating: 5 out of 5
following a purchase from 31/12/2025
Top
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Nathalie A.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good product and good exchanges
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Angelique R.
Rating: 5 out of 5
following a purchase from 25/12/2025
Super happy
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Patricia J.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast delivery and product true to the description.
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Juan Manuel D.
Rating: 5 out of 5
following a purchase from 30/12/2025
Everything perfect and fast
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Angélique G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good product, of very good quality!
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Assalia L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Super lamp, in line with what I wanted!!!
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Mélanie M.
Rating: 5 out of 5
following a purchase from 20/12/2025
I am very happy with my purchase
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NADINE D.
Rating: 2 out of 5
following a purchase from 21/12/2025
Sorry, you noted on your site delivery 24h, 48h I received it two weeks later, so I am disappointed.
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Susanne F.
Rating: 1 out of 5
following a purchase from 21/12/2025
I am trying to return the order, but after sending a message to them, there was not much of a reply regarding how I can return the order.
J
joel V.
Rating: 2 out of 5
following a purchase from 17/12/2025
Nothing to say about the beauty of the product as well as the shipping which is very fast. However, one light base out of the 3 products ordered (for Christmas gifts) was defective and I received no response from customer service after sending an email 2 weeks ago.
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Response from Pictyourlamp.com
Hello,
We are sorry for this inconvenience.
Thank you for writing directly to [email protected]
All requests are processed within 24 to 48 working hours by our customer service.

Best regards,
The LampePhoto team
L
Liudmila T.
Rating: 5 out of 5
following a purchase from 26/12/2025
Very nice lamp, good quality and great customer service with excellent follow-up.
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