9.3/10
★★★★★
based on 9519 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

A little disappointed with the quality...

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Benedicte G.
purchased on 13/12/2023
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2 /5
★★☆☆☆

Scratches on the Kiura plate, probably due to the packaging in which the plate was not attached! Too bad

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Carole L.
purchased on 14/12/2023
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2 /5
★★☆☆☆

I'm very disappointed because one of the lamps doesn't have a remote control for changing color.

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Sylvie B.
purchased on 14/12/2023
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3 /5
★★★☆☆

I'm happy with my purchase, and bravo for the care taken with the packaging. However, paying almost ten euros for delivery within 24 hours and only being delivered 4 days later upset me.

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Audrey M.
purchased on 14/12/2023
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2 /5
★★☆☆☆

Aesthetically matches expectations, but in no way provides sufficient lighting, even for reading. Purely decorative.

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Céline G.
purchased on 11/12/2023
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3 /5
★★★☆☆

Not yet tried, Christmas gift, but the packaging is really limited, cardboard very light, arrived in poor condition, for the price of delivery it is limit, hoping not to be disappointed with the contents.

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Nathalie L.
purchased on 13/12/2023
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2 /5
★★☆☆☆

Hello, well received the article, a gift to offer for Christmas, I opened to see if it works. The lamp works, the lighting is good, but the finish of the diamond-shaped pvc frame berk. I naively thought there would be a very well finished product and not at all vulgar plastic cut without finish. Then the photo, identical to the order, but a lot of scratches, disappointed by the lack of finish on this product. I'd say very low-end, doesn't justify the price. I hope it's just me and that it's a production error. My personal feeling is that you don't care about the customer, considering what I received. I left to buy another gift, too ashamed to give this for Christmas. Please pay attention to the human being behind the click of the order thank you. Happy holidays to you and be well. One wish, improve

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Florence R.
purchased on 11/12/2023
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3 /5
★★★☆☆

I'm a bit disappointed, I didn't see it that way for a supposedly 3d thing.

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Cyril D.
purchased on 11/12/2023
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3 /5
★★★☆☆

It's pretty cool, but it's still expensive (13 euros extra for the base) and you need more for batteries and more for other things...

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Alison G.
purchased on 10/12/2023
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2 /5
★★☆☆☆

Poorly cut and scratched above the base

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Ghislaine G.
purchased on 10/12/2023
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2 /5
★★☆☆☆

GLS said they rang my doorbell, but I was at home and no one rang.

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Madeline P.
purchased on 07/12/2023
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3 /5
★★★☆☆

The concept is great, but many details are missing

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François A.
purchased on 23/11/2023
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3 /5
★★★☆☆

Very nice product, but the quality isn't up to scratch.

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Solène S.
purchased on 19/11/2023
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3 /5
★★★☆☆

Too bad there are scratches.

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Monique B.
purchased on 18/11/2023
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3 /5
★★★☆☆

Well received and quickly. But wrong charging cable, sav doesn't know it's a type c. Fortunately there's Amazon

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Thomas M.
purchased on 17/11/2023
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2 /5
★★☆☆☆

Rather dissatisfied with this purchase. Scratches visible everywhere. Disappointed

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Christophe P.
purchased on 16/11/2023
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3 /5
★★★☆☆

To be seen when I make the Christmas present

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Patricia M.
purchased on 16/11/2023
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2 /5
★★☆☆☆

Very disappointed. I thought I'd get something else for this price, especially if I searched on the net on other sites for the same thing for 20€!!!!

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Beatrice P.
purchased on 13/11/2023
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3 /5
★★★☆☆

Bonjour The product is nice but I thought the plate was made of glass and not plecxi.

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Corinne A.
purchased on 13/11/2023
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3 /5
★★★☆☆

Package received quickly, in very good condition. The order conforms to what is presented on the site. To recommend, serious company.👍🏻

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Philippe R.
purchased on 12/11/2023
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2 /5
★★☆☆☆

I ordered a lamp and the base is not big enough for the photo.

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Thibault B.
purchased on 10/11/2023
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3 /5
★★★☆☆

Try it and see

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Frédéric B.
purchased on 07/11/2023
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3 /5
★★★☆☆

The lamp isn't too bad, but I'm disappointed by the fact that the model's hair is practically invisible and the eyebrows have been thickened. It would be nice to be able to see and validate the proposal before paying for a personalized photo.

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Mylène P.
purchased on 02/11/2023
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2 /5
★★☆☆☆

I'm disappointed with this product, it's not the quality I expected.

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Jean-laurent C.
purchased on 28/10/2023
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2 /5
★★☆☆☆

Nice lamp, but the light bugs a little, goes off and on when it wants to

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Rémy B.
purchased on 27/10/2023
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2 /5
★★☆☆☆

The plexiglass is full of scratches I'm disappointed no protective film

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Alexandra A.
purchased on 19/10/2023
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3 /5
★★★☆☆

Photo lamp ok nothing to say. On the other hand I paid 9.90 euros for delivery in 24h00 because it was a gift so it took 4 days to arrive disappointed.

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Anne Laure B.
purchased on 19/10/2023
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2 /5
★★☆☆☆

Article arrived without film of protection results the lamp is all scratched I am really furious I will recommend more this site

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Patricia Q.
purchased on 16/10/2023
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2 /5
★★☆☆☆

Too simple and doesn't give the desired effect

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Freddy S.
purchased on 14/10/2023
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2 /5
★★☆☆☆

Deliveryman not competent

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Nanaba B.
purchased on 20/09/2023
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3 /5
★★★☆☆

Not super satisfied because I thought the lamp would be made of glass. So the quality is less clear

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Morgane P.
purchased on 25/09/2023
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3 /5
★★★☆☆

Missing gift box for a birthday

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Florian M.
purchased on 05/09/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight on our part. We sent it to you later.
Sorry again,
Lisa from lampephoto.fr
2 /5
★★☆☆☆

Delays too long.

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David F.
purchased on 02/07/2023
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Answer from Pictyourlamp.com
Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
have a nice day,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

Lamp arrived without film and full of scratches. Not cool...

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Sylvia G.
purchased on 13/06/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, we have agreed that another lamp will be sent to you. A small modification of your comment would be super nice.
Sorry again, have a nice day,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

I ordered 4 lamps and one of the bases doesn't work.

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Maréchal S.
purchased on 16/06/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, a new base has been sent.
have a nice day,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

Stand too small compared to photo

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Martine C.
purchased on 14/06/2023
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Answer from Pictyourlamp.com
Hello,
We apologize for the inconvenience. It's sometimes possible for a production error to occur. Please contact us by e-mail, [email protected], so that we can solve your problem.
Have a nice day,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

Fast delivery, but average quality. My 2 children are engraved on the stand but only one of their 2 faces is illuminated because the arrangement of the LEDs does not allow the entire stand to be illuminated.

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Aymeric B.
purchased on 02/06/2023
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Answer from Pictyourlamp.com
Hello,
we have tried to contact you by e-mail in order to solve your problem, but have not received any answer from you. Please do not hesitate to contact us again at [email protected] , we will try to solve your problem.
Best regards,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

Nice lamp but the casing and the springs are detained

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Valerie D.
purchased on 01/06/2023
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Answer from Pictyourlamp.com
Hello,
following the replacement of your base, a little feedback would be great!
Thanks in advance,
Thank you in advance,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

A little disappointed with the rendering ...

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Quentin F.
purchased on 25/05/2023
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Answer from Pictyourlamp.com
Hello,
We have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will do our best to solve your problem.
Best regards,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

Fine

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Nicolas D.
purchased on 23/05/2023
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