9.3/10
★★★★★
based on 80319 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.

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Caroline R.
purchased on 21/11/2023
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1 /5
★☆☆☆☆

8/100 as rating on yuka apparently very bad for skin

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Clémence D.
purchased on 18/11/2023
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1 /5
★☆☆☆☆

They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.

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Charlène C.
purchased on 20/11/2023
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1 /5
★☆☆☆☆

Does not deliver the right products. After-sales service is on the same level, unqualified.

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Sarah A.
purchased on 17/11/2023
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1 /5
★☆☆☆☆

Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!

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Marie D.
purchased on 12/11/2023
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1 /5
★☆☆☆☆

Unfortunately, I left my old address and supposedly the parcel was delivered!

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Laure G.
purchased on 15/11/2023
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1 /5
★☆☆☆☆

Soap that gave me big pimples and made me itch, I don't recommend it.

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Cassandra C.
purchased on 14/11/2023
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1 /5
★☆☆☆☆

Order still not received ....

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Myriam P.
purchased on 11/11/2023
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1 /5
★☆☆☆☆

If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????

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Rania E.
purchased on 12/11/2023
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1 /5
★☆☆☆☆

🫥🤢🐅

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Géraldine S.
purchased on 08/11/2023
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1 /5
★☆☆☆☆

Lots of pimples after using the product

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Berfin G.
purchased on 07/11/2023
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1 /5
★☆☆☆☆

I received the wrong product

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Achraf S.
purchased on 05/11/2023
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1 /5
★☆☆☆☆

It has more button I am very disappointed

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Angie M.
purchased on 06/11/2023
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1 /5
★☆☆☆☆

The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.

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Sonya B.
purchased on 03/11/2023
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1 /5
★☆☆☆☆

Order taken 2 times 2 weeks ago still no refund no news ....

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Céline F.
purchased on 06/11/2023
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1 /5
★☆☆☆☆

The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.

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Melissa B.
purchased on 03/11/2023
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1 /5
★☆☆☆☆

Package not received. I am still waiting.

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Anouchka C.
purchased on 31/10/2023
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1 /5
★☆☆☆☆

On opening the parcel the soap was broken.

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Nathalie M.
purchased on 01/11/2023
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1 /5
★☆☆☆☆

My parcel has been stolen and I'm still waiting for it to be returned.

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Ines O.
purchased on 01/11/2023
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1 /5
★☆☆☆☆

No one breaks the skin

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Manon L.
purchased on 31/10/2023
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1 /5
★☆☆☆☆

I never received my order

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Emilie B.
purchased on 01/11/2023
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1 /5
★☆☆☆☆

One product is missing from the package, the.cream!

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Elodie C.
purchased on 28/10/2023
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1 /5
★☆☆☆☆

The old peeling pack has an unpleasant smell....Is this normal?

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Fabienne C.
purchased on 29/10/2023
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1 /5
★☆☆☆☆

The cream is much more liquid and less nourishing than before. Disappointed

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Asmao K.
purchased on 28/10/2023
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1 /5
★☆☆☆☆

My parcel was incomplete.

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Françoise S.
purchased on 30/10/2023
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1 /5
★☆☆☆☆

Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed

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Atika S.
purchased on 25/10/2023
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1 /5
★☆☆☆☆

Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.

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Vanessa M.
purchased on 24/10/2023
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1 /5
★☆☆☆☆

Incorrect order, wrong product

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Justine V.
purchased on 23/10/2023
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1 /5
★☆☆☆☆

My parcel is incomplete and they won't return my precious complexion soap.

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Camille B.
purchased on 20/10/2023
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1 /5
★☆☆☆☆

So far, after 1 week of use, no change for me.

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Laetitia D.
purchased on 19/10/2023
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1 /5
★☆☆☆☆

I'm still waiting for my order!

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Emma B.
purchased on 17/10/2023
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1 /5
★☆☆☆☆

The jar was full of dried cream on the outside, as if the jar had already been opened.

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Aurélie M.
purchased on 15/10/2023
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1 /5
★☆☆☆☆

I never received my product ...still waiting for customer service

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Alice G.
purchased on 12/10/2023
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1 /5
★☆☆☆☆

An item is missing from my order and customer service is not responding.

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Alexia D.
purchased on 09/10/2023
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1 /5
★☆☆☆☆

Missing a product

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Virginie T.
purchased on 11/10/2023
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1 /5
★☆☆☆☆

I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.

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Clara L.
purchased on 07/10/2023
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1 /5
★☆☆☆☆

For my part, it didn't work and I got even more pimples.

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Elina L.
purchased on 10/10/2023
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1 /5
★☆☆☆☆

Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.

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Dounia C.
purchased on 03/10/2023
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1 /5
★☆☆☆☆

I haven't received my order

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Dayana S.
purchased on 06/10/2023
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1 /5
★☆☆☆☆

To date, I still haven't received my order. I'm told it's a problem with the post office and that a claim has been opened (processing time between 15 days and 3 weeks). In the meantime, no solution has been found and I still don't have my products!

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Justine E.
purchased on 09/10/2023
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