/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up
Christelle R.
purchased on 04/01/2023
Translated review
2
/5
★★☆☆☆
Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...
Céline J.
purchased on 13/12/2022
Translated review
3
/5
★★★☆☆
The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part
Laetitia D.
purchased on 02/01/2023
Translated review
3
/5
★★★☆☆
I got 2x the same product so I didn't get the cleansing milk 😑
Necla P.
purchased on 02/01/2023
Translated review
3
/5
★★★☆☆
Super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so
Helene F.
purchased on 30/12/2022
Translated review
3
/5
★★★☆☆
I discover the products at the moment
Erick G.
purchased on 29/12/2022
Translated review
2
/5
★★☆☆☆
It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive
Vania R.
purchased on 29/12/2022
Translated review
3
/5
★★★☆☆
I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.
Habiba D.
purchased on 26/12/2022
Translated review
3
/5
★★★☆☆
Happy with the products but in my last order, I did not receive the right product.
Frédérique V.
purchased on 26/12/2022
Translated review
2
/5
★★☆☆☆
I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...
Laetitia G.
purchased on 23/12/2022
Translated review
2
/5
★★☆☆☆
The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.
Christelle P.
purchased on 23/12/2022
Translated review
3
/5
★★★☆☆
I received the package in 2 days, it's been a week I use the soap and the precious cream but I begin to have buttons that appear while at the base I have 1/2 a week so maybe on my skin it will not work,
Pauline A.
purchased on 25/12/2022
Translated review
2
/5
★★☆☆☆
The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.
Pauline L.
purchased on 22/12/2022
Translated review
3
/5
★★★☆☆
This is not the first order, the soaps are top, on the other hand the products next to it, I like less, in addition products received with label unstuck from its bottle and all "fat".
Marion F.
purchased on 18/12/2022
Translated review
3
/5
★★★☆☆
For the price, it's a pity that the soap holder is not offered because it's not very hygienic to leave the soap in the air
Laura G.
purchased on 20/12/2022
Translated review
2
/5
★★☆☆☆
I did not receive the correct order.
Fatima A.
purchased on 17/12/2022
Translated review
3
/5
★★★☆☆
Fast and efficient delivery but the glass containers are not practical. As soon as I received my moisturizer, it slipped out of my hands. The bottle burst into a thousand pieces, I put only one application.
Aurore E.
purchased on 18/12/2022
Translated review
2
/5
★★☆☆☆
Problem in the order and not even a commercial gesture, I found myself with one less Christmas gift so very disappointed
Aude M.
purchased on 18/12/2022
Translated review
3
/5
★★★☆☆
Good box, but there was no box
Didier K.
purchased on 17/12/2022
Translated review
3
/5
★★★☆☆
The product is good but it arrived damaged the soap was open!
Aline D.
purchased on 15/12/2022
Translated review
3
/5
★★★☆☆
There was an error in the order...
David D.
purchased on 15/12/2022
Translated review
3
/5
★★★☆☆
I like the products in terms of smell and packaging. Unfortunately my skin seems too sensitive and the products dry my skin out a lot.
Lison E.
purchased on 15/12/2022
Translated review
2
/5
★★☆☆☆
Happy with the products but the package was incomplete and I was missing a product
Thomas F.
purchased on 13/12/2022
Translated review
3
/5
★★★☆☆
I am disappointed with the smell the commercial saying it has an incredible smell and just lie it does not smell good but it is effective against acne
Florence A.
purchased on 12/12/2022
Translated review
2
/5
★★☆☆☆
Not satisfied because of an oversight in the package. No return. Lie
Veronique P.
purchased on 09/12/2022
Translated review
2
/5
★★☆☆☆
I did not receive the set I ordered but another one and I tried to contact you to solve the problem but I did not get any answer from you
Yolène L.
purchased on 10/12/2022
Translated review
3
/5
★★★☆☆
Perfect
Monique P.
purchased on 26/11/2022
Translated review
3
/5
★★★☆☆
I received two identical items when I ordered two different ones.
Celine G.
purchased on 04/12/2022
Translated review
3
/5
★★★☆☆
Very long shipping time which forced me to buy another gift because it was to offer
Laetitia P.
purchased on 27/11/2022
Translated review
3
/5
★★★☆☆
Excellent product
Isabelle L.
purchased on 04/12/2022
Translated review