★★★★★
based on 78805 reviews published
Latest neutral customer reviews
I use mainly the soap which I find very good. On the other hand I think that pin UP secret did not understand the principle to reduce its waste we pass from a simple plastic film to a plastic film plus cardboard and that for all the products
I am still waiting for a complaint about a defect when I received my package. (product having leaked). Sincerely, Camille
I was happy to order from pinup again, the big drawback is the condition of the products when receiving the package! The boxes were in poor condition with leaked product ... cardboard packaging products damaged ... to offer it was lost. The quality of delivery has deteriorated, too bad!
Invoiced 4.99 euros to receive my comma in 48-72h but received in 5 days! Disappointed with the delay compared to the price
The products for the moment I am testing them but the delivery I always put my home but on the package there is the address of the post office of my city, I live at the post office me?
Packaging to be reviewed !!! Product does not come out of the bottle. Soap that I recommend
One of the products to leak during transport. damage
Unfortunately, my face is completely irritated. Your line does not work on my eczema as indicated on your ad.
For my part it has been 2 to 3 days that I use the products so it is difficult to put a higher box. On the other hand I made the request for delivery to my address unfortunately I was not present at the time of delivery and the deliveryman deposited the package in my entrance hall of my building. I was lucky that nobody stole it from me. However it is well noted that a signature was required for delivery. Collissimo thank you!
Missing item and no response from the service, so I was disappointed with the service.
Delivery in a few days very fast, well packaged. Too bad the box of the soap is in cardboard because it was a good idea but it will get damaged too much and it will end up in the trash. Can't wait to see the famous results of this soap + precious cream combo.
Good product however very bad logistics, on the one hand the order was not placed while I was picked up, then the delivery was made in a relay point while I had taken a home delivery. And for the first problem, I had an endless dialogue with the support team, which finally found a solution to my problem a week later. It's a pity because I really appreciate the product...
Very satisfied with the soap that I have already recommended twice. However I wanted to test the oil free face cream and I was very disappointed to see that its composition on Yuka was rated 8/100, which is bad! The ingredients that compose it are not good for your health! I'm disappointed because the soap is super excellent!
Delivery to my home not respected
My opinion on the precious cream is that it leaves my skin feeling tight and I would have liked to have a feeling of suppleness. The dry skins need more hydration. Disappointed with this cream.
I paid for an express delivery in 2 days I received it after 6 days, product that aggresses the skin side of the lips all dry with cut ... cream that burns, apart from its effective against small buttons
Hello, your products are good but expensive and moreover it always misses a product in the orders thus marre, and never refunded, never the product sent back in short not cool...
I have not yet used the products
Fast delivery
The smell of the soap is a horror. I'm waiting to see if it lives up to its promise in terms of results.
For the moment I notice that the use of the soap (and perhaps of the cream), gives me buttons
Very satisfactory products, too bad that the price of the sales are not more advantageous than usually with some discounts. It would be wise to create the box (oil-free cream + precious cream + soap) ...
I ordered the Doux exfolian and I find that the opening is not practical and the cream too oily.
+ Fast delivery - high customs fees
Taken 2 times but refunded I test the products to see in a few weeks
Super fast delivery Thank you
I took the complete set! So all the products of the face range. I am mixed... despite this complete routine, my blackheads and blemishes do not improve. So maybe I won't recommend it.
The products are top notch! Brand adopted in my beauty routine! However, the packaging leaves something to be desired, it's a pity... on delivery, the cardboard box was all damaged and the packaging of the cream was also damaged........
One week of use, I find that the precious cream dries my skin. Not convinced for the moment
Super
Mitigated... I found the soft care hyper greasy and had to remove for the blow ... The cream is well
The parcel arrived in a completely damaged package, the soap was totally deformed. As for the product itself, I have already observed a result after one use, it seems effective, to see on the long term.
Mixed opinion, in test phase...
My order arrived very quickly but the packaging inside was quite damaged. Fortunately the products were in good condition.
Disappointed because the pump of my oil free cream is unusable and the response from the customer service is useless... I was told to try again, which of course I did... Unusable product... Very disappointed
If I had known the Yuka note before my purchase I would not have ordered!
Hello, I ordered 2 soaps and an anti blemish cream and I only received 2 soaps without the cream. Waiting for your return cordially
Very disappointed, order received and package refused. All the products had sunk, therefore unusable. I really need to use adapted containers, where the products are held and not put in bulk. I do not recommend.
For the moment it doesn't change anything
2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!