★★★★★
based on 80303 reviews published
Latest neutral customer reviews
For this order I am dissatisfied. I ordered 2 bottles of Jardin f'Eden Mist, the caps were not completely screwed on and one was a little empty in its packaging. I made a complaint. They asked me for a photo, I sent the photo of the packaging softened by the liquid that had run out but since then radio silence. Note to self...this is an influencer product!!!
The treatments are really great and work too well but they are expensive
Received a broken pot. Otherwise I am satisfied with the products
Too early to say if the products work, it's been two weeks and still no results.
The composition of the oil-free cream is not good for your health .... To review
I've been using the soap for a few days now but I haven't seen any results yet.
I had to pick it up at the post office even though we were at home on the day of delivery!
I did not get my order back I would like a refund thank you. I have changed my mind
Good soap. Too bad for the soft exfoliating care which is too soft it looks like a cream.
I prefer the old packaging. I find the cream without the oil too does not make any effect.
A decent cream. I was still attached to the oil-free cream in the glass bottle. I don't know if it's the same cream in another packaging because the effect is different.
I have even more pimples than before
I made mail concerning my order which misses my (goat's milk soap) in my parcel and I did not have return but which concerns the products I adore I would recommend it cordially
2
This is not my first time ordering but my last experience was disappointing. I'm not talking about the quality of the products which I love, I'm talking about the customer service. On my last order, I was missing a product. I immediately reported it. I called back a week later. It's been 10 days and I have no answer, no refund, no return. Disappointed.
I'm quite happy with the result but I'm still waiting to see how it evolves
My skin is smoother since 2 weeks but the pimples are still there and others have arrived
Nothing to say about the delivery, which was fast. First try of pin up secret products and I am quite disappointed, I do not like the consistency of the exfoliating care, it rinses badly and leaves a feeling of greasy skin.
I asked for home delivery and it was delivered to the post office !!!! I have tried the cream and I think it's great, but I haven't tried the soap yet.
Does not suit my skin. I have a bad reaction to soap. On the other hand, I like the oil-free cream and it moisturizes well.
I am very disappointed with the new packaging and I have the impression that the creams have changed too. It's not the same texture anymore!
Disappointed with this order. The packaging of the Secret de Velours body cream was poorly done and not verified with the shipment of the order. The result was that the cream was spilled into the bubble wrap. I am waiting for a discount to be able to place another order; the delay to get a promotional code in compensation is still long (I have been waiting for 4 working days). I hope to get at least 50 or 60%. As for the other products, I'm fine. I would like to point out that this is not my first order at Pin Up Secret and that it's the first time it happened to me.
Strong odor not pleasant but applies well to the skin
Hello, I have received my package, I would have liked to receive it directly in my mailbox than to go in a relay to recover it.
Parcel ripped out of the mailbox, great products though
Still conquered by the soap but unfortunately on one of the two products was not the one I had ordered. Moreover I have to send back mine first and then wait for the other one while the error is not of my doing 😔 In short I wait to see the second product
Fast reception, cream without oil just great because does not make the skin greasy at all, me who does not support any soap... that is perfect, now to see its effectiveness for acne.
Very disappointed my tube of cream had sunk with the heat it was emptied in the package and there is not even 20% of the content in the bottle
The product ordered Secret teint précieux did not suit my skin (irritation and pimples). Too bad
Speed ok Product moldy: wet mask the smell of mold, the cream the smell of mold.... They sent me back the mask, but I placed the order mainly for the face cream .... In short, money lost ...
Perfect packaging, but the texture of the body cream reminds me of grease and no smell comes out. Disappointed as well for the foot cream. The soap remains the best product!
I placed my order for more than 50e of purchase and I paid anyway the expenses of sending And for the reception of the parcel I had to pay again 29e with the factor
Since my order my email address is invaded by advertising mail from all sides
I use mainly the soap which I find very good. On the other hand I think that pin UP secret did not understand the principle to reduce its waste we pass from a simple plastic film to a plastic film plus cardboard and that for all the products
I am still waiting for a complaint about a defect when I received my package. (product having leaked). Sincerely, Camille
I was happy to order from pinup again, the big drawback is the condition of the products when receiving the package! The boxes were in poor condition with leaked product ... cardboard packaging products damaged ... to offer it was lost. The quality of delivery has deteriorated, too bad!
Invoiced 4.99 euros to receive my comma in 48-72h but received in 5 days! Disappointed with the delay compared to the price
The products for the moment I am testing them but the delivery I always put my home but on the package there is the address of the post office of my city, I live at the post office me?
Packaging to be reviewed !!! Product does not come out of the bottle. Soap that I recommend
One of the products to leak during transport. damage