★★★★★
based on 79910 reviews published
Latest neutral customer reviews
I prefer the old packaging. I find the cream without the oil too does not make any effect.
A decent cream. I was still attached to the oil-free cream in the glass bottle. I don't know if it's the same cream in another packaging because the effect is different.
I have even more pimples than before
I made mail concerning my order which misses my (goat's milk soap) in my parcel and I did not have return but which concerns the products I adore I would recommend it cordially
2
This is not my first time ordering but my last experience was disappointing. I'm not talking about the quality of the products which I love, I'm talking about the customer service. On my last order, I was missing a product. I immediately reported it. I called back a week later. It's been 10 days and I have no answer, no refund, no return. Disappointed.
I'm quite happy with the result but I'm still waiting to see how it evolves
My skin is smoother since 2 weeks but the pimples are still there and others have arrived
Nothing to say about the delivery, which was fast. First try of pin up secret products and I am quite disappointed, I do not like the consistency of the exfoliating care, it rinses badly and leaves a feeling of greasy skin.
I asked for home delivery and it was delivered to the post office !!!! I have tried the cream and I think it's great, but I haven't tried the soap yet.
Does not suit my skin. I have a bad reaction to soap. On the other hand, I like the oil-free cream and it moisturizes well.
I am very disappointed with the new packaging and I have the impression that the creams have changed too. It's not the same texture anymore!
Disappointed with this order. The packaging of the Secret de Velours body cream was poorly done and not verified with the shipment of the order. The result was that the cream was spilled into the bubble wrap. I am waiting for a discount to be able to place another order; the delay to get a promotional code in compensation is still long (I have been waiting for 4 working days). I hope to get at least 50 or 60%. As for the other products, I'm fine. I would like to point out that this is not my first order at Pin Up Secret and that it's the first time it happened to me.
Strong odor not pleasant but applies well to the skin
Hello, I have received my package, I would have liked to receive it directly in my mailbox than to go in a relay to recover it.
Parcel ripped out of the mailbox, great products though
Still conquered by the soap but unfortunately on one of the two products was not the one I had ordered. Moreover I have to send back mine first and then wait for the other one while the error is not of my doing 😔 In short I wait to see the second product
Fast reception, cream without oil just great because does not make the skin greasy at all, me who does not support any soap... that is perfect, now to see its effectiveness for acne.
Very disappointed my tube of cream had sunk with the heat it was emptied in the package and there is not even 20% of the content in the bottle
The product ordered Secret teint précieux did not suit my skin (irritation and pimples). Too bad
Speed ok Product moldy: wet mask the smell of mold, the cream the smell of mold.... They sent me back the mask, but I placed the order mainly for the face cream .... In short, money lost ...
Perfect packaging, but the texture of the body cream reminds me of grease and no smell comes out. Disappointed as well for the foot cream. The soap remains the best product!
I placed my order for more than 50e of purchase and I paid anyway the expenses of sending And for the reception of the parcel I had to pay again 29e with the factor
Since my order my email address is invaded by advertising mail from all sides
I use mainly the soap which I find very good. On the other hand I think that pin UP secret did not understand the principle to reduce its waste we pass from a simple plastic film to a plastic film plus cardboard and that for all the products
I am still waiting for a complaint about a defect when I received my package. (product having leaked). Sincerely, Camille
I was happy to order from pinup again, the big drawback is the condition of the products when receiving the package! The boxes were in poor condition with leaked product ... cardboard packaging products damaged ... to offer it was lost. The quality of delivery has deteriorated, too bad!
Invoiced 4.99 euros to receive my comma in 48-72h but received in 5 days! Disappointed with the delay compared to the price
The products for the moment I am testing them but the delivery I always put my home but on the package there is the address of the post office of my city, I live at the post office me?
Packaging to be reviewed !!! Product does not come out of the bottle. Soap that I recommend
One of the products to leak during transport. damage
Unfortunately, my face is completely irritated. Your line does not work on my eczema as indicated on your ad.
For my part it has been 2 to 3 days that I use the products so it is difficult to put a higher box. On the other hand I made the request for delivery to my address unfortunately I was not present at the time of delivery and the deliveryman deposited the package in my entrance hall of my building. I was lucky that nobody stole it from me. However it is well noted that a signature was required for delivery. Collissimo thank you!
Missing item and no response from the service, so I was disappointed with the service.
Delivery in a few days very fast, well packaged. Too bad the box of the soap is in cardboard because it was a good idea but it will get damaged too much and it will end up in the trash. Can't wait to see the famous results of this soap + precious cream combo.
Good product however very bad logistics, on the one hand the order was not placed while I was picked up, then the delivery was made in a relay point while I had taken a home delivery. And for the first problem, I had an endless dialogue with the support team, which finally found a solution to my problem a week later. It's a pity because I really appreciate the product...
Very satisfied with the soap that I have already recommended twice. However I wanted to test the oil free face cream and I was very disappointed to see that its composition on Yuka was rated 8/100, which is bad! The ingredients that compose it are not good for your health! I'm disappointed because the soap is super excellent!
Delivery to my home not respected
My opinion on the precious cream is that it leaves my skin feeling tight and I would have liked to have a feeling of suppleness. The dry skins need more hydration. Disappointed with this cream.
I paid for an express delivery in 2 days I received it after 6 days, product that aggresses the skin side of the lips all dry with cut ... cream that burns, apart from its effective against small buttons