/10
★★★★★
based on 76835 reviews published
★★★★★
based on 76835 reviews published
Latest customer reviews
5
/5
★★★★★
Top
Céline D.
purchased on 25/04/2024
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5
/5
★★★★★
Top
Mireille M.
purchased on 23/04/2024
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5
/5
★★★★★
Pleasant texture and a wonderfully fresh fragrance, the cream is absorbed immediately and the hands are silky soft.
Ellen N.
purchased on 18/04/2024
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5
/5
★★★★★
I love it too much and I can see the difference
Julie F.
purchased on 23/04/2024
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1
/5
★☆☆☆☆
I have not received my package after 3 weeks and unfortunately no feedback after I contacted customer service. I hope I will still be helped and that this is an isolated case!!!
Ronja B.
purchased on 24/04/2024
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1
/5
★☆☆☆☆
-It took 14 days from order to delivery, this was already my fifth order with Pin up Secret, the shipping time was much shorter for all previous orders - now the biggest disappointment, my delivery was not complete, of 3 ordered Crème sans Huile only 1 pack was delivered to me! I contacted the customer service on the day of delivery via the contact form on the website and described my problem. You have to be patient for 4-5 days to get an answer, meanwhile 6 days have passed and I have not received any feedback! I paid for the ordered goods in advance via Paypal, but have not received a refund for the items that were not delivered to me! My worst buying experience with Pin up Secret so far. I am extremely disappointed!
Michaela W.
purchased on 23/04/2024
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5
/5
★★★★★
Everything worked perfectly, I can't say much about the products yet as I've only used them a few times.
Sandra H.
purchased on 24/04/2024
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5
/5
★★★★★
Very good nothing more to say
Laetitia T.
purchased on 23/04/2024
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5
/5
★★★★★
Very satisfied with the products
Sabrina O.
purchased on 23/04/2024
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5
/5
★★★★★
Very good and happy with your service
Luis L.
purchased on 25/04/2024
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5
/5
★★★★★
Simply great products for the price.
Nicole F.
purchased on 23/04/2024
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5
/5
★★★★★
Good products and value for money
Emmanuelle H.
purchased on 25/04/2024
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5
/5
★★★★★
Top products I highly recommend
Bassima D.
purchased on 26/04/2024
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5
/5
★★★★★
Top
Veronique J.
purchased on 24/04/2024
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5
/5
★★★★★
Always happy to return. Delivery just took a little long.
Niki P.
purchased on 24/04/2024
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5
/5
★★★★★
Super
Habiba B.
purchased on 23/04/2024
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4
/5
★★★★☆
Shipping takes too long
Mareike M.
purchased on 23/04/2024
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5
/5
★★★★★
Still a fan of the products and a very serious site
Nathalie C.
purchased on 26/04/2024
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5
/5
★★★★★
5 out of 5 stars!!!!
Anne D.
purchased on 24/04/2024
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5
/5
★★★★★
Mega. I have my very blemished skin under control.
Nadine E.
purchased on 24/04/2024
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1
/5
★☆☆☆☆
Hello, the soap burns my eyes. If I had known that, I wouldn't have bought it. What a pity :((
Kim K.
purchased on 21/03/2024
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4
/5
★★★★☆
I read a lot of reviews and am always pleased when they are correct. I am absolutely satisfied with these products. I searched for a loooong time (for years), but nothing could ever help me. Until I saw the goat's milk soap on Insta. Of course, it varies from skin to skin, but it was really worth it for me. The only downside is that I can only ever buy it when an influencer advertises it. I can never get it myself. But it doesn't matter, it also gives you a discount.
Julia H.
purchased on 18/04/2024
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5
/5
★★★★★
Package conforms as usual received on time thank you pin a secret
Marilyn T.
purchased on 21/04/2024
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5
/5
★★★★★
Fast shipping and delivery. Top products as always.
Laure H.
purchased on 21/04/2024
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4
/5
★★★★☆
Very mild soap with a pleasant scent
Myriam C.
purchased on 19/04/2024
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5
/5
★★★★★
A loyal user for almost 5 years. In addition to being effective, it's a real pleasure to use.
Aline G.
purchased on 20/04/2024
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1
/5
★☆☆☆☆
I ordered from Pinup Secret for the first time and unfortunately, based on my experience, I'm not thrilled! At first I found it very strange that you have to pay an extra €2.50 to have your order delivered to your home, but you don't have to pay this fee if you collect it from the delivery service provider. I have never experienced this before. As a customer, you are not given any tracking information. My order was supposedly dispatched on April 24 and finally arrived on May 7. Until then, I had tried to contact customer service in every possible way to ask about the whereabouts of my products. The numerous messages I sent via the contact form remained unanswered, and unfortunately a telephone number stored with Klarna is not assigned. After the parcel arrived yesterday, which I no longer expected, I received a message saying that I could see that the parcel had been delivered. Conclusion - unfortunately neither customer- nor solution-oriented and I hope that the quality of the products, which are praised in all social media, is more convincing than the non-existent customer service.
Andrea P.
purchased on 24/04/2024
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1
/5
★☆☆☆☆
I simply cannot tolerate the goat's milk soap and have already written to customer service twice within two weeks to return it. I just don't get an answer. What a shame, a wasted purchase!
Katharina A.
purchased on 18/04/2024
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5
/5
★★★★★
Unfortunately, my order had a delivery time of almost 2 weeks. The products are now being tested 👍. Feedback is only possible afterwards.
Nancy F.
purchased on 24/04/2024
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5
/5
★★★★★
Very good buying experience.
Lucie A.
purchased on 19/04/2024
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