9.3/10
★★★★★
based on 79910 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Forgot to ship my order, once received error on the products, still waiting for the promised promo code being created

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Alycia O.
purchased on 25/05/2022
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3 /5
★★★☆☆

Problem when placing the order. Following a complaint, quick return, but long delivery time thereafter.

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Alexia P.
purchased on 25/05/2022
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2 /5
★★☆☆☆

I did not receive all the creams. I am disappointed. Otherwise the quality of the products is great!

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Liridona K.
purchased on 25/05/2022
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2 /5
★★☆☆☆

I like the soap, but I don't like the cream at all. Once I put it on, after a few hours my skin starts to pull.

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Hélène B.
purchased on 21/05/2022
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3 /5
★★★☆☆

Site can be improved. But very reactive team

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Dominique N.
purchased on 24/05/2022
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3 /5
★★★☆☆

Order received quickly

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Sandra M.
purchased on 22/05/2022
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3 /5
★★★☆☆

Order not validated at the beginning while payment ticket received by mail. Problem quickly solved. The soap is great and smells very good but the scrub doesn't smell like a toxic chemical smell of wall paint.

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Sheika J.
purchased on 20/05/2022
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3 /5
★★★☆☆

I am starting my routine, for the moment the smell and the containers suit me perfectly

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Delphine C.
purchased on 18/05/2022
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3 /5
★★★☆☆

Very happy with the soap, but the cream dries out my facial skin

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Samia B.
purchased on 18/05/2022
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3 /5
★★★☆☆

I had to contact customer service twice because : - my order was paid but not taken into account on the website. - I finally received my order but it was incomplete. Fortunately the customer service is reactive.

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Angélique R.
purchased on 17/05/2022
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2 /5
★★☆☆☆

Fast and efficient order ! Mixed opinion on the products, I only recommend the soap (the oil-free cream and a mask ordered previously are very badly rated on Yuka: endocrine disruptors and even carcinogenic potential ..... pity!)

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Maryse M.
purchased on 14/05/2022
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3 /5
★★★☆☆

Not enough hindsight for the moment and besides it was to make a gift to my daughter, so I can't tell you for the moment.

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Anne Marie A.
purchased on 17/05/2022
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3 /5
★★★☆☆

I am not convinced of the products. I have a lot of pimples since. We will see with time if it is effective. The product smells good and is pleasant to handle

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Lisele A.
purchased on 16/05/2022
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2 /5
★★☆☆☆

Deceived on an order my vouchers

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Laura B.
purchased on 10/05/2022
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2 /5
★★☆☆☆

Since 2 weeks I use it no change we will see afterwards

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Andrea D.
purchased on 06/05/2022
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3 /5
★★★☆☆

Hello I am very disappointed with the new tinted bottle instead of transparent because you can't see what's left as product.

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Élisabeth D.
purchased on 10/05/2022
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3 /5
★★★☆☆

Very long delivery and no gesture for the customer when it should arrive after 72 hours

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Cindy C.
purchased on 07/05/2022
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2 /5
★★☆☆☆

I ordered 3 products Two unusable Flask too rigid to make anything come out And broken pump in a cream so really super disappointed! Still waiting for a solution

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Elodie C.
purchased on 09/05/2022
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3 /5
★★★☆☆

Promo code used shanna 40 and a soap offered reduction made but no soap offered more I find that the cream does not have the same smell as before

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Karine D.
purchased on 09/05/2022
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3 /5
★★★☆☆

I have the cream bottle without oil the cream is hard impossible to pump out the cream

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Stéphanie F.
purchased on 09/05/2022
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2 /5
★★☆☆☆

So the first day of use everything goes well, I have a soft skin, but the following days I started to catch pimples while I NEVER had any! I had bought the goat milk soap because I had heard that it tightens the pores of the skin, and I find myself with a lot of pimples, knowing that I have never had pimples I am really very disappointed

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Megane M.
purchased on 06/05/2022
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2 /5
★★☆☆☆

After using the products I bought, I developed a lot of pimples that I didn't have at all before. My skin was very itchy when I applied them. I do not recommend pin up secret products.

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Anaïs C.
purchased on 08/05/2022
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3 /5
★★★☆☆

Tested only for 1 week, so not a lot of results. Smoother skin texture and no more change in the pimples than that. To be seen in the long term

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Soumia E.
purchased on 08/05/2022
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2 /5
★★☆☆☆

Disappointed, it was a year that I ordered this cream, perfect texture, usual smell and there since the change of the pot, the smell is not the same, the texture is not so fine. I am disappointed ...

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Alizee N.
purchased on 07/05/2022
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3 /5
★★★☆☆

I just used it so no real change for the moment, except that I have tingling when using the soap I do not know if so normal. So there delivery is very fast.

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Christelle C.
purchased on 06/05/2022
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3 /5
★★★☆☆

Good product no more

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Maroua G.
purchased on 05/05/2022
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3 /5
★★★☆☆

Disappointed by the oil pump that does not work I went back to the problem I was told that there was more pump so fuck off what does that mean!

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Mireille R.
purchased on 04/05/2022
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3 /5
★★★☆☆

I already knew the soap, it is consistent with the reviews, but the peeling, a little disappointed because not really change on the skin.

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Isabelle R.
purchased on 04/05/2022
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3 /5
★★★☆☆

Good products but not miraculous either. To buy during the promos because expensive.

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Sybille B.
purchased on 04/05/2022
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3 /5
★★★☆☆

Good product but very expensive compared to other sites

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Delphine G.
purchased on 04/05/2022
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3 /5
★★★☆☆

Except for the damaged packaging, delivery was perfect.

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Kathy L.
purchased on 02/05/2022
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2 /5
★★☆☆☆

Package received quickly (1 week) Disappointed to pay 15€ of customs fees when I used a 16€ promo code... It came back as the base price...

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Perrine D.
purchased on 02/05/2022
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3 /5
★★★☆☆

For the moment I don't see much change

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Luzio I.
purchased on 02/05/2022
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2 /5
★★☆☆☆

2 stars because the only positive point is the delivery time nothing to say, the time is well respected. On the other hand, surprise, I have one of my products where the lid is cracked. For the price, I was expecting something more solid than cheap plastic. Finally, these products don't seem to be suitable for my facial skin. I bought the goat milk soap and the silky cream. When I use the soap as a mask (once a week and I've been using them for 2 weeks and a few days), it stings and the cream applied after cleansing does not relieve it. On the contrary, it dries my skin. I am disappointed despite all the positive reviews I have read. Too bad for me.

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Aïssatou D.
purchased on 29/04/2022
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3 /5
★★★☆☆

Some delay in the orders but very good products

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Valérie L.
purchased on 30/04/2022
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2 /5
★★☆☆☆

My feeling about my last purchase is not very good. I had to take steps with your customers following a bug in your system. My account was debited and my purchases were not registered on your site. Following my requests, my order was sent to me but I did not receive any explanation concerning this incident.

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Christophe C.
purchased on 28/04/2022
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3 /5
★★★☆☆

The soap is very pleasant and my skin no longer has pimples or black pears. However, I don't like the fragrance of the cream in the jar and it's not moisturizing enough for me.

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Sophia G.
purchased on 27/04/2022
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2 /5
★★☆☆☆

Catastrophe... I have pimples in places I would never have suspected possible on my face, at the price it cost me... it sucks and it doesn't fit me at all!! fortunately a natural plant is saving me

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Emma K.
purchased on 27/04/2022
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2 /5
★★☆☆☆

I wanted to tell you that I was very disappointed with the reception of the package and especially with the plastic added inside. I buy solid to not use all these plastic bottles anymore, and stop filling my garbage cans unnecessarily. I let you see in picture the quantity of waste received for only 1 product. I buy solid soaps elsewhere and I receive them in an adapted box, without any plastic and their state is impeccable. Moreover you add a plastic around the soap which is itself in a cardboard box! Unfortunately, I question the natural side of the soap that has been in contact (how long?) with this plastic very tight to the product. It's a shame, I don't think I'll order from you anymore

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Edith B.
purchased on 22/04/2022
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2 /5
★★☆☆☆

I love the soaps, but I have the impression that you have changed the components because the soaps do not have the same effect on the skin as the previous ones.

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Amanda C.
purchased on 23/04/2022
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