/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
For this order I am dissatisfied. I ordered 2 bottles of Jardin f'Eden Mist, the caps were not completely screwed on and one was a little empty in its packaging. I made a complaint. They asked me for a photo, I sent the photo of the packaging softened by the liquid that had run out but since then radio silence. Note to self...this is an influencer product!!!
Sandrine V.
purchased on 08/09/2022
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3
/5
★★★☆☆
The treatments are really great and work too well but they are expensive
Nikita C.
purchased on 07/09/2022
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3
/5
★★★☆☆
Received a broken pot. Otherwise I am satisfied with the products
Valerie B.
purchased on 07/09/2022
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2
/5
★★☆☆☆
Too early to say if the products work, it's been two weeks and still no results.
Dijana S.
purchased on 07/09/2022
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3
/5
★★★☆☆
The composition of the oil-free cream is not good for your health .... To review
Mathilde B.
purchased on 06/09/2022
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2
/5
★★☆☆☆
I've been using the soap for a few days now but I haven't seen any results yet.
Fouznat S.
purchased on 03/09/2022
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2
/5
★★☆☆☆
I had to pick it up at the post office even though we were at home on the day of delivery!
Charlene B.
purchased on 05/09/2022
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2
/5
★★☆☆☆
I did not get my order back I would like a refund thank you. I have changed my mind
Josiane A.
purchased on 04/09/2022
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3
/5
★★★☆☆
Good soap. Too bad for the soft exfoliating care which is too soft it looks like a cream.
Fanny F.
purchased on 04/09/2022
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2
/5
★★☆☆☆
I prefer the old packaging. I find the cream without the oil too does not make any effect.
Jamila C.
purchased on 02/09/2022
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3
/5
★★★☆☆
A decent cream. I was still attached to the oil-free cream in the glass bottle. I don't know if it's the same cream in another packaging because the effect is different.
Amina H.
purchased on 31/08/2022
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2
/5
★★☆☆☆
I have even more pimples than before
Helene R.
purchased on 29/08/2022
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3
/5
★★★☆☆
I made mail concerning my order which misses my (goat's milk soap) in my parcel and I did not have return but which concerns the products I adore I would recommend it cordially
Christina D.
purchased on 31/08/2022
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2
/5
★★☆☆☆
2
Marine J.
purchased on 21/08/2022
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2
/5
★★☆☆☆
This is not my first time ordering but my last experience was disappointing. I'm not talking about the quality of the products which I love, I'm talking about the customer service. On my last order, I was missing a product. I immediately reported it. I called back a week later. It's been 10 days and I have no answer, no refund, no return. Disappointed.
Virginie M.
purchased on 29/08/2022
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3
/5
★★★☆☆
I'm quite happy with the result but I'm still waiting to see how it evolves
Delphine A.
purchased on 29/08/2022
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3
/5
★★★☆☆
My skin is smoother since 2 weeks but the pimples are still there and others have arrived
Aurélie M.
purchased on 28/08/2022
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2
/5
★★☆☆☆
Nothing to say about the delivery, which was fast. First try of pin up secret products and I am quite disappointed, I do not like the consistency of the exfoliating care, it rinses badly and leaves a feeling of greasy skin.
Madeleine M.
purchased on 28/08/2022
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2
/5
★★☆☆☆
I asked for home delivery and it was delivered to the post office !!!! I have tried the cream and I think it's great, but I haven't tried the soap yet.
Zahra B.
purchased on 25/08/2022
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2
/5
★★☆☆☆
Does not suit my skin. I have a bad reaction to soap. On the other hand, I like the oil-free cream and it moisturizes well.
Virginie C.
purchased on 22/08/2022
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2
/5
★★☆☆☆
I am very disappointed with the new packaging and I have the impression that the creams have changed too. It's not the same texture anymore!
Fadela L.
purchased on 20/08/2022
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2
/5
★★☆☆☆
Disappointed with this order. The packaging of the Secret de Velours body cream was poorly done and not verified with the shipment of the order. The result was that the cream was spilled into the bubble wrap. I am waiting for a discount to be able to place another order; the delay to get a promotional code in compensation is still long (I have been waiting for 4 working days). I hope to get at least 50 or 60%. As for the other products, I'm fine. I would like to point out that this is not my first order at Pin Up Secret and that it's the first time it happened to me.
Karine I.
purchased on 14/08/2022
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3
/5
★★★☆☆
Strong odor not pleasant but applies well to the skin
Julie M.
purchased on 29/07/2022
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3
/5
★★★☆☆
Hello, I have received my package, I would have liked to receive it directly in my mailbox than to go in a relay to recover it.
Josephine C.
purchased on 11/08/2022
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3
/5
★★★☆☆
Parcel ripped out of the mailbox, great products though
Killian V.
purchased on 11/08/2022
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2
/5
★★☆☆☆
Still conquered by the soap but unfortunately on one of the two products was not the one I had ordered. Moreover I have to send back mine first and then wait for the other one while the error is not of my doing đ In short I wait to see the second product
Celine P.
purchased on 11/08/2022
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3
/5
★★★☆☆
Fast reception, cream without oil just great because does not make the skin greasy at all, me who does not support any soap... that is perfect, now to see its effectiveness for acne.
Angéla C.
purchased on 10/08/2022
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2
/5
★★☆☆☆
Very disappointed my tube of cream had sunk with the heat it was emptied in the package and there is not even 20% of the content in the bottle
Maureen S.
purchased on 05/08/2022
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2
/5
★★☆☆☆
The product ordered Secret teint précieux did not suit my skin (irritation and pimples). Too bad
Patricia K.
purchased on 06/07/2022
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2
/5
★★☆☆☆
Speed ok Product moldy: wet mask the smell of mold, the cream the smell of mold.... They sent me back the mask, but I placed the order mainly for the face cream .... In short, money lost ...
Karolina S.
purchased on 04/08/2022
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