/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The products are top notch! Brand adopted in my beauty routine! However, the packaging leaves something to be desired, it's a pity... on delivery, the cardboard box was all damaged and the packaging of the cream was also damaged........
Lucie D.
purchased on 24/06/2022
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3
/5
★★★☆☆
One week of use, I find that the precious cream dries my skin. Not convinced for the moment
Joelle B.
purchased on 27/06/2022
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3
/5
★★★☆☆
Super
Carla H.
purchased on 12/02/2022
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3
/5
★★★☆☆
Mitigated... I found the soft care hyper greasy and had to remove for the blow ... The cream is well
Stéphanie L.
purchased on 27/06/2022
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3
/5
★★★☆☆
The parcel arrived in a completely damaged package, the soap was totally deformed. As for the product itself, I have already observed a result after one use, it seems effective, to see on the long term.
Noemie L.
purchased on 27/06/2022
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3
/5
★★★☆☆
Mixed opinion, in test phase...
Karima O.
purchased on 24/06/2022
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3
/5
★★★☆☆
My order arrived very quickly but the packaging inside was quite damaged. Fortunately the products were in good condition.
Justine C.
purchased on 22/06/2022
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2
/5
★★☆☆☆
Disappointed because the pump of my oil free cream is unusable and the response from the customer service is useless... I was told to try again, which of course I did... Unusable product... Very disappointed
Audrey L.
purchased on 23/06/2022
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2
/5
★★☆☆☆
If I had known the Yuka note before my purchase I would not have ordered!
Brigitte V.
purchased on 22/06/2022
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2
/5
★★☆☆☆
Hello, I ordered 2 soaps and an anti blemish cream and I only received 2 soaps without the cream. Waiting for your return cordially
Laure M.
purchased on 20/06/2022
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2
/5
★★☆☆☆
Very disappointed, order received and package refused. All the products had sunk, therefore unusable. I really need to use adapted containers, where the products are held and not put in bulk. I do not recommend.
Laëtitia N.
purchased on 20/06/2022
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3
/5
★★★☆☆
For the moment it doesn't change anything
Hadda E.
purchased on 14/06/2022
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2
/5
★★☆☆☆
2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!
Aurélie L.
purchased on 01/06/2022
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3
/5
★★★☆☆
Good products but transport galere... At first lost then found all damaged.....
Joelle P.
purchased on 02/06/2022
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3
/5
★★★☆☆
Hello, too much packaging I do not find useful to put boxes.
Daisy P.
purchased on 09/06/2022
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2
/5
★★☆☆☆
I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.
Vanessa C.
purchased on 08/06/2022
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2
/5
★★☆☆☆
Order not received on time Lost between sender and receiver Need to claim No commercial gesture
Sandrine B.
purchased on 08/06/2022
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2
/5
★★☆☆☆
I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.
Lau M.
purchased on 08/06/2022
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3
/5
★★★☆☆
It is impossible for me to give a negative or positive opinion, I have only been using the goat's milk soap for a few days. I am waiting for the results
Laura K.
purchased on 07/06/2022
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2
/5
★★☆☆☆
I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed
Sophie B.
purchased on 07/06/2022
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3
/5
★★★☆☆
I would have given much more but in my package the brush was missing, knowing that I had ordered it
Sophie V.
purchased on 01/06/2022
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2
/5
★★☆☆☆
I just started it I can't give my opinion yet
Sarah R.
purchased on 04/06/2022
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2
/5
★★☆☆☆
After reading all the comments and receiving the order, I find that the products are not at the top ... A lot of pimples appeared....
Manon P.
purchased on 30/05/2022
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3
/5
★★★☆☆
Chaotic delivery, tracking of the delivery leaving something to be desired and I had to look for where my package was delivered when it was scheduled for home delivery. However, the item is as described and more than well packaged (even too much).
Anne-sophie A.
purchased on 01/06/2022
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2
/5
★★☆☆☆
No change since I started using it, I even had two allergic skin reactions but I'm not sure if that's it. I continued to use it but I still have my pimples...
Alexia L.
purchased on 31/05/2022
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3
/5
★★★☆☆
I have the impression that the soap has changed, it is less effective than before
Gaelle P.
purchased on 31/05/2022
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2
/5
★★☆☆☆
Good products, too bad the order is FILLED with plastic! Please in 2022 there are other more environmentally friendly ways. For this reason I will not order again even though I like your products.
Julie A.
purchased on 29/05/2022
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3
/5
★★★☆☆
Very good product but delivery problem, I ordered a box for Mother's Day, I received it 15 days later because there was a bug in the registration of my order, I was charged the amount 48 hours later, while my order has never been registered and therefore not prepared or shipped. Difficult to reach the sav (1 week). Very fast on the other hand once the problem taken into account.
Cécilia B.
purchased on 31/05/2022
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3
/5
★★★☆☆
For sensitive skin the mask heats the skin not great and only 1 cleaning per day or every 2 days is enough otherwise dry skin
Stephanie D.
purchased on 30/05/2022
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2
/5
★★☆☆☆
Forgot to ship my order, once received error on the products, still waiting for the promised promo code being created
Alycia O.
purchased on 25/05/2022
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