9.3/10
★★★★★
based on 80214 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Disappointed with the service. I never received an answer to my email regarding a complaint about the shipment.

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Caroline M.
purchased on 28/01/2022
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3 /5
★★★☆☆

Great product very good result

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Marie Noëlle B.
purchased on 21/01/2022
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2 /5
★★☆☆☆

These products do not suit me

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Veronique G.
purchased on 26/01/2022
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2 /5
★★☆☆☆

I really like the products, I had already ordered only this time they sent me products where everything was written in German.

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Charlotte M.
purchased on 25/01/2022
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3 /5
★★★☆☆

I am happy with my purchase that I use every day

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Valentine B.
purchased on 25/01/2022
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3 /5
★★★☆☆

This soap gives a sensation of well-cleaned skin, but does not remove my pimples I am disappointed

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Jessica S.
purchased on 24/01/2022
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3 /5
★★★☆☆

My skin has become very dry.

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Loris Z.
purchased on 23/01/2022
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3 /5
★★★☆☆

It is the second time that I order the 1st time everything went well, but there I had an invoice of customs fees of half the value that I ordered ... I would not do it again, I hope that soon it will be possible to cder on a Swiss site .

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Vanessa M.
purchased on 24/01/2022
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2 /5
★★☆☆☆

Fast shipping but products giving no results except drying or burning the skin

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Rousselot M.
purchased on 23/01/2022
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3 /5
★★★☆☆

Good product, but the smell of the scrub is not great at all

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Patricia C.
purchased on 21/01/2022
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3 /5
★★★☆☆

The products are still great, nothing to say about that. However, I was very disappointed to see a huge amount of bubble wrap for only two soaps ... not great for the environment

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Coline D.
purchased on 23/01/2022
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3 /5
★★★☆☆

My skin feels tight afterwards despite the oil-free cream.

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Sandra R.
purchased on 20/01/2022
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3 /5
★★★☆☆

Strong points: this soap is great for reducing skin problems like small pimples and blemishes, it has a good duration in time and a pleasant smell (3 stars) weak points: its very high price for a soap that improves the complexion, at the limit if it had mattifying agents that could justify the cost for a perfect complexion.

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Nathalie C.
purchased on 18/01/2022
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3 /5
★★★☆☆

I still haven't received my order .... It's been over a month. Otherwise the products are great

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Roumeissa F.
purchased on 18/01/2022
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2 /5
★★☆☆☆

I love your products but the last order I received the pump for my oil free cream is not working.

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Nelly P.
purchased on 17/01/2022
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2 /5
★★☆☆☆

Hello, I don't see the result yet, I'm even afraid that it gives me more pimples...

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Eurose I.
purchased on 18/01/2022
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3 /5
★★★☆☆

This is not the first time I have ordered the soap so I am happy with it. I have to test a few days to know if the exfoliant keeps its promises. On the other hand, I was very disappointed with the oil-free cream because it doesn't have the same smell as usual and that's one of the reasons why I loved it. The whole thing made it perfect. Without this smell it is not the same.

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Felicia F.
purchased on 18/01/2022
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2 /5
★★☆☆☆

Great product but the delivery is very very long

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Nesrine B.
purchased on 17/01/2022
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3 /5
★★★☆☆

I have already tested the goat milk soap several times and I love it. It has even been adopted by my friends and family. I wanted to discover the complete range but I am missing the oil-free cream in my order. Too bad! Ps: I already contacted the customer service

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Maïté P.
purchased on 14/01/2022
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3 /5
★★★☆☆

Very good quality

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Soumeya A.
purchased on 15/01/2022
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2 /5
★★☆☆☆

Misleading advertising --> oil-free moisturizer supposedly 0 alcohol: presence of alcohol and several endocrine disruptors

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Elodie S.
purchased on 15/01/2022
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3 /5
★★★☆☆

Good product but way too expensive

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Florence N.
purchased on 15/01/2022
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3 /5
★★★☆☆

I find that the shipping costs at home are way too expensive for just 1 soap. There are not enough parcel relays to choose from closer to home.

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Charlotte S.
purchased on 15/01/2022
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2 /5
★★☆☆☆

I have been using the pin up secret products for six months. At the beginning, the desired effect is guaranteed. An improvement of my acne in particular. But as time went by, my skin dried out, if I didn't use the cream for even one day, my skin was very dry. (Much more than before using pin up secret.) In short, at the big brands of laboratory, the products are much less expensive and sometimes much more respectful and effective.

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Margaux J.
purchased on 16/01/2022
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3 /5
★★★☆☆

For the moment I don't see any effect on my face, I'm waiting a little while before stopping

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Jeremy L.
purchased on 15/01/2022
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3 /5
★★★☆☆

Without the precious cream, appearance of buttons...

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Clara R.
purchased on 15/01/2022
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3 /5
★★★☆☆

Waited 10 days because of a bad routing from Colissimo, too bad I never had any problems until now. Fortunately the product is worth the wait

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Melanie D.
purchased on 16/01/2022
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3 /5
★★★☆☆

I love the products just that this time my pump of my cream is not working 🧐

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Jennifer S.
purchased on 12/01/2022
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3 /5
★★★☆☆

I am for the moment septic on the products (soaps and cream without oil) because the soap burns my skin especially when I use it in mask. I hope that this discomfort will fade away after using them... On the other hand, the products smell extremely good and the textures are very pleasant.

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Ludivine L.
purchased on 13/01/2022
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3 /5
★★★☆☆

Natural products with a very pleasant smell but my skin dries out since I use these products.

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Melody S.
purchased on 14/01/2022
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3 /5
★★★☆☆

I like this product 🥰👍🏻

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Wassila A.
purchased on 13/01/2022
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2 /5
★★☆☆☆

Delivery time too long

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Sophie C.
purchased on 13/01/2022
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2 /5
★★☆☆☆

The sabon pricks the skin

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Yvonie C.
purchased on 13/01/2022
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3 /5
★★★☆☆

I took the soap which I use twice a day and the cream. I have big concerns about tightness. My skin is tight which is not pleasant

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Céline C.
purchased on 14/01/2022
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2 /5
★★☆☆☆

Very disappointed... I started ordering this brand because I have big problems with acne. It was going very well as far as products are concerned, my pimples are almost all gone but unfortunately the brand was a little victim of its success and the quality has deteriorated. I ordered 2 precious creams that I usually take at 32€ each. Usually they were unctuous and light and there I received my package the creams were compact, a gelatinous texture completely unusable. I reported the problem, they sent me back 2 creams with the same problem! I reported it again to the brand who asked me to send them back the creams but I'm currently abroad and I don't have that much to send back and wait for packages. I reported the problem the first time considering the price of the jar of cream I was hoping that they would check it before sending me back a defective product again but obviously not... that's why I think I will not order the creams anymore I don't feel like running and reporting products... I'm really disappointed because the quality was there before and it was working well... but obviously they don't care about the quality nor about the customers...

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Daniela Sabina C.
purchased on 12/01/2022
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2 /5
★★☆☆☆

I love the products, but disappointed because my order was missing a product and impossible to send a request.

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Pascaline R.
purchased on 12/01/2022
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3 /5
★★★☆☆

Used for less than 2 weeks. I must admit that it is not bad for the moment. Bought it because of hormonal deregulation. It looks like a 15 year old. It does indeed dry out the skin. I am not a big fan of the oil-free cream. I don't have the impression that it moisturizes much. On irritated skin it stings a bit. The scrub is pretty good. We'll have to see how it goes over time.

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Sonia C.
purchased on 10/01/2022
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3 /5
★★★☆☆

I ordered the oil-free cream but the pump does not work properly

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Ludivine C.
purchased on 10/01/2022
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3 /5
★★★☆☆

I'm starting to see results on my skin knowing that I have horrible acneic skin I hope with time it will go away in any case I continue the soap and the cream without oil 👍

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Ophélie T.
purchased on 10/01/2022
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2 /5
★★☆☆☆

Order received on time, however expensive for what it is the bottle scrub is practical it is earlier a cleansing milk than a scrub there are not many beads really disappointed, the soap I used 2 times I let it sit only 5 minutes because I feel my skin heat and I have buttons that appeared since the or I had none, I will not recommend for sure!

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Emel S.
purchased on 08/01/2022
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