Reviews Pinup Secret

Delivery time too long

The sabon pricks the skin

I took the soap which I use twice a day and the cream. I have big concerns about tightness. My skin is tight which is not pleasant

Very disappointed... I started ordering this brand because I have big problems with acne. It was going very well as far as products are concerned, my pimples are almost all gone but unfortunately the brand was a little victim of its success and the quality has deteriorated. I ordered 2 precious creams that I usually take at 32€ each. Usually they were unctuous and light and there I received my package the creams were compact, a gelatinous texture completely unusable. I reported the problem, they sent me back 2 creams with the same problem! I reported it again to the brand who asked me to send them back the creams but I'm currently abroad and I don't have that much to send back and wait for packages. I reported the problem the first time considering the price of the jar of cream I was hoping that they would check it before sending me back a defective product again but obviously not... that's why I think I will not order the creams anymore I don't feel like running and reporting products... I'm really disappointed because the quality was there before and it was working well... but obviously they don't care about the quality nor about the customers...

I love the products, but disappointed because my order was missing a product and impossible to send a request.

Used for less than 2 weeks. I must admit that it is not bad for the moment. Bought it because of hormonal deregulation. It looks like a 15 year old. It does indeed dry out the skin. I am not a big fan of the oil-free cream. I don't have the impression that it moisturizes much. On irritated skin it stings a bit. The scrub is pretty good. We'll have to see how it goes over time.

I ordered the oil-free cream but the pump does not work properly

I'm starting to see results on my skin knowing that I have horrible acneic skin I hope with time it will go away in any case I continue the soap and the cream without oil 👍

Order received on time, however expensive for what it is the bottle scrub is practical it is earlier a cleansing milk than a scrub there are not many beads really disappointed, the soap I used 2 times I let it sit only 5 minutes because I feel my skin heat and I have buttons that appeared since the or I had none, I will not recommend for sure!

My skin is soft but very dry despite the application of the cream after the soap.

I don't find it so efficient and I find it expensive

My order was charged twice, 2 days apart. As a precaution I preferred to block my credit card, which cost me bank fees to make a new card. You reimbursed me without any problem, but it still cost me the bank fees. I don't know if I will order again.

I place an order and I am debited twice the amount on my account and 15 days later still no news. It's a shame because the products are really great.

I am waiting to see the effects of the products I ordered. As for my experience, VERY DISAPPOINTED!!! My order was debited twice on my account without being informed by the customer service. It was me who contacted them who told me that a technical problem was in progress! It would have been judicious in a concern of transparency and customer satisfaction to inform us where else. Instead of leaving your customers in the worry! 1st order and last one with you!

A little disappointed n have a lot of redness

The first few days were magical. I had a superb skin but after 1 week of using it twice a day I had red patches on my cheeks and my skin was very dry. I spaced out the use and it is better. The peeling to remove the dead skin suits me on the other hand. But I would continue to use the soap. It still did my skin good

The scent of the soap is too strong and the main ingredient is not goat milk !

Packaging that leaves something to be desired in a bubble wrap for a soap. A nice box would not be refused ... 26 € the soap what

Very happy with the goat milk soap but very disappointed with the face cream. After cleaning my face with soap and applying the cream I have a feeling of tightness as if the cream was not moisturizing enough and I do not appreciate its smell

Mixed opinion

I love your products. My skin has improved. It is much more beautiful and I have far fewer imperfections. On the other hand, you don't make any effort in sending the packages. The packaging sucks, it's just cardboard

Maybe accelerate the delivery even more

I find it unfortunate that I paid so much for a product and that upon its arrival the customs claimed me 60€ more.

Hello I find that the products are very abrasive. But maybe I'm not using them correctly. I have a dry and reactive skin.

Hello. Effective products for the skin with problems but really too expensive! A soap has 26 euros while we can find soaps with goat's milk for less than that in pharmacy or organic store. It's a pity that the prices are so high, I think that people would take them more easily if they were accessible to everyone.

Fast delivery, products sent as ordered.

I ordered Christmas boxes including a second free soap that I unfortunately did not find at the reception in my package, referring to customer service I had as an answer that the weight carrier was correct, and nothing else despite I sent photos of the package and then out of the package and then again all separate ... more response .... So even though the product seems to be good the service around it really leaves something to be desired.

Disappointed to pay delivery fees to be delivered as soon as possible and all in all received later.

These products are very pleasant

The products are a bit expensive Fortunately there are coupon codes

I have for several days a burning sensation when I applied the precious cream... I have atopic skin, sensitive skin with eczema tendencies I do not recommend the cream even if according to the site it is adapted otherwise the goat milk soap and the gentle exfoliating care I have not much to say no change on my skin.

Ordered to the wrong relay point at the other end of France. The package was supposed to be called back quickly but no news. I have not received my order for December 15.

The soap is good but it dries my skin and lightens my complexion so not great

Clean and fast delivery. However, a complaint was made on the day of receipt because the kit offered was missing and 15 days later 0 returns ....

Just a little disappointed my cream ran and very dirty, I dare not use it.

The product is very good, I don't need to use it anymore and I found my dearest one in a pharmacy, only happiness. No need to order on the site.

I ordered two facial packs for 274 € I was missing the two brushes so I called customer service and I still have no news from them unacceptable given the price of the products

I received my cream open and runny! I am unpleasantly surprised considering the price all the same

I like the soap very much, but unfortunately the delivery is quite long otherwise ras

Reduces acne but dries out a lot... so when I put on the precious cream it burns my face