/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Package received quickly (1 week) Disappointed to pay 15€ of customs fees when I used a 16€ promo code... It came back as the base price...
Perrine D.
purchased on 02/05/2022
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3
/5
★★★☆☆
For the moment I don't see much change
Luzio I.
purchased on 02/05/2022
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2
/5
★★☆☆☆
2 stars because the only positive point is the delivery time nothing to say, the time is well respected. On the other hand, surprise, I have one of my products where the lid is cracked. For the price, I was expecting something more solid than cheap plastic. Finally, these products don't seem to be suitable for my facial skin. I bought the goat milk soap and the silky cream. When I use the soap as a mask (once a week and I've been using them for 2 weeks and a few days), it stings and the cream applied after cleansing does not relieve it. On the contrary, it dries my skin. I am disappointed despite all the positive reviews I have read. Too bad for me.
Aïssatou D.
purchased on 29/04/2022
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3
/5
★★★☆☆
Some delay in the orders but very good products
Valérie L.
purchased on 30/04/2022
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2
/5
★★☆☆☆
My feeling about my last purchase is not very good. I had to take steps with your customers following a bug in your system. My account was debited and my purchases were not registered on your site. Following my requests, my order was sent to me but I did not receive any explanation concerning this incident.
Christophe C.
purchased on 28/04/2022
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3
/5
★★★☆☆
The soap is very pleasant and my skin no longer has pimples or black pears. However, I don't like the fragrance of the cream in the jar and it's not moisturizing enough for me.
Sophia G.
purchased on 27/04/2022
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2
/5
★★☆☆☆
Catastrophe... I have pimples in places I would never have suspected possible on my face, at the price it cost me... it sucks and it doesn't fit me at all!! fortunately a natural plant is saving me
Emma K.
purchased on 27/04/2022
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2
/5
★★☆☆☆
I wanted to tell you that I was very disappointed with the reception of the package and especially with the plastic added inside. I buy solid to not use all these plastic bottles anymore, and stop filling my garbage cans unnecessarily. I let you see in picture the quantity of waste received for only 1 product. I buy solid soaps elsewhere and I receive them in an adapted box, without any plastic and their state is impeccable. Moreover you add a plastic around the soap which is itself in a cardboard box! Unfortunately, I question the natural side of the soap that has been in contact (how long?) with this plastic very tight to the product. It's a shame, I don't think I'll order from you anymore
Edith B.
purchased on 22/04/2022
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2
/5
★★☆☆☆
I love the soaps, but I have the impression that you have changed the components because the soaps do not have the same effect on the skin as the previous ones.
Amanda C.
purchased on 23/04/2022
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2
/5
★★☆☆☆
Disappointed that the oil-free cream is poorly rated on Yuka I dare not give it to my daughter
Jessy N.
purchased on 24/04/2022
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3
/5
★★★☆☆
Very good but I would have liked a small sample to try
Patricia A.
purchased on 21/04/2022
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2
/5
★★☆☆☆
2nd order because happy with the 1st. But preferred the old packaging and also and above all I can't get my product while I press I press and nothing comes out so I feel like I've been scammed....so disappointed....
Laurie B.
purchased on 22/04/2022
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3
/5
★★★☆☆
Well
Aline W.
purchased on 22/04/2022
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3
/5
★★★☆☆
Hello, For this time, a problem with my delivery (the package would have arrived damaged so could not be distributed to me. Even though I was waiting for the soap I ordered because my son had finished his, I waited. But what I think is a pity is that I had to contact them again to find out where the 2nd shipment was following this incident. Thank goodness I called because it still wasn't sent back... This order was not the best experience... When there is a delivery problem, at least make sure you check the tracking of the order you are supposed to send back.
Souad O.
purchased on 07/04/2022
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3
/5
★★★☆☆
Fast delivery, good product. A little expensive considering the quantity of products.
Mariam N.
purchased on 18/04/2022
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3
/5
★★★☆☆
Products that go very well for my sensitive skin. Very pleasant smell
Natty V.
purchased on 17/04/2022
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2
/5
★★☆☆☆
The order arrived very quickly... but I did not have the precious cream in my package. Instead I got two peels. I'm disappointed because I didn't get the full pack I ordered...
Elodie D.
purchased on 19/04/2022
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3
/5
★★★☆☆
Clear and simple site
Sophie H.
purchased on 15/04/2022
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2
/5
★★☆☆☆
Significant appearance of pimples
Severine N.
purchased on 16/04/2022
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3
/5
★★★☆☆
The day cream does not suit my skin. My skin feels tight.
Sophie F.
purchased on 15/04/2022
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3
/5
★★★☆☆
On the other hand no indication for pregnant women there are essential oils in the soap!
Helena M.
purchased on 18/04/2022
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3
/5
★★★☆☆
I am missing my soap in the order I received
Mallory P.
purchased on 15/04/2022
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3
/5
★★★☆☆
It's a shame that the products are sent without even a small letter or other in the package. It feels like you're getting "dumb" products. Otherwise I can't wait to see the results on my face.
Ophélie S.
purchased on 17/04/2022
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3
/5
★★★☆☆
Fast delivery! Perfecto soap! For the cream without oil very good smell but at the opening the cream was pasty.
Lauriane S.
purchased on 14/04/2022
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2
/5
★★☆☆☆
I bought the soap on the recommendation of several people and it turns out that it dries out my skin. And the dry oil doesn't help. Given the price I am disgusted. I think this is due to my skin and not the soap. What a shame.
Monique G.
purchased on 14/04/2022
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3
/5
★★★☆☆
It's been 15 days since I started pin up secret, to see in time if I have good results...
Jennifer M.
purchased on 13/04/2022
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3
/5
★★★☆☆
Pleasant texture but no improvement for the moment. I've been using it for a week now.
Laurence H.
purchased on 13/04/2022
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3
/5
★★★☆☆
The soap is fabulous and the oil-free cream suits me perfectly I think to recommend
Sandra R.
purchased on 13/04/2022
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3
/5
★★★☆☆
Good product but a bit expensive
Christelle L.
purchased on 13/04/2022
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3
/5
★★★☆☆
Package received without delivery notes just the products left inside. No coupons to encourage a new order. The instructions of a product are written in German, no translation. Obliged to go on the site to understand. Otherwise, the products smell good and have a good texture. I am not convinced by the peeling, the soap is good and the precious cream is good. I'm thinking of recommending it and taking another product to complete the range.
Sonia M.
purchased on 12/04/2022
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