9.3/10
★★★★★
based on 78714 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The delivery is a bit long

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Klaudia B.
purchased on 04/11/2021
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3 /5
★★★☆☆

Disappointed by the galenic of the product and its smell

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Aurélie B.
purchased on 04/11/2021
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3 /5
★★★☆☆

The product looks good, it's only been a few days so I can't give an opinion on the use. On the other hand, regarding the packaging, tracking etc, very disappointed. The soap is sent in an envelope, without message, without order, without business card nothing, I understand better why "the influencers" are advertising it... Being a designer myself, in all my packages there is a little attention, a business card, the order form. In short, I hope the product will be of good quality after several uses.

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Carla R.
purchased on 04/11/2021
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2 /5
★★☆☆☆

I think the product should still be good but then the packaging leaves a lot to be desired, I can't offer it as is, the label is completely off... I'm disappointed compared to my first order

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Solene G.
purchased on 02/11/2021
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3 /5
★★★☆☆

Delivery a little long compared to the expected date

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Jennifer M.
purchased on 02/11/2021
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2 /5
★★☆☆☆

I have received my order and I am very pleased with the service.

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Majda B.
purchased on 03/11/2021
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3 /5
★★★☆☆

Surprised by the yellow colour of the three soaps I received because I have been using them for a year and they were always very white until now. To see if there are any differences when using them.

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Fatoumata B.
purchased on 02/11/2021
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3 /5
★★★☆☆

Pretty good soap, smooth skin after using this soap but hey... Not as miraculous as all these influencers say... I find it good yes it leaves a smooth and clean skin, but in no way it makes all the imperfections disappear as all these influencers say..

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Cindy T.
purchased on 02/11/2021
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2 /5
★★☆☆☆

I am extremely disappointed with my last order because the precious cream turned out to be the first time this has happened to me and I had to throw my cream in the bin

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Daiba S.
purchased on 01/11/2021
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2 /5
★★☆☆☆

I always have a doubt about the effectiveness of his products there soap is good but the peeling I am very disappointed

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Akila H.
purchased on 30/10/2021
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3 /5
★★★☆☆

I think the cream is not adapted to my skin type and maybe not to my age either. The soap dries the skin a lot and the cream is not moisturizing enough. It's a shame... So I think I'll use the soap for my son's pimples problems but for the cream, it won't help anyone unfortunately... It's a pity I couldn't try it before with samples for example.

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Natalia L.
purchased on 31/10/2021
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2 /5
★★☆☆☆

Certainly a very good product, but not for my skin which dried out on the chin and cheeks plus pimples in short it was not the right product for my skin.

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Jessica L.
purchased on 01/11/2021
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3 /5
★★★☆☆

Top soap! I've been using it for years, morning and night. Nothing to say about it! The delivery is much too long: more than 15 days of waiting.

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Chloé H.
purchased on 31/10/2021
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2 /5
★★☆☆☆

Hi, usually I am delighted with Pin up secret but in this case I am disappointed with the service. Ordered on November 2 and received only on the 12th, upon receipt of the package, the exfoliating treatment had leaked.

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Lindsay V.
purchased on 01/11/2021
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2 /5
★★☆☆☆

A lot of advertising for poor quality. An after-sales service that is not very explicit. The smell of the products is not pleasant. The products leave a dry skin, the day cream is sticky and the mask causes unpleasant tingling for the skin to the point of being forced to remove it for fear of being burned. The only positive point is the packaging.

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Murie E.
purchased on 31/10/2021
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2 /5
★★☆☆☆

After 5 days of use I have more pimples than before

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Aurélie G.
purchased on 02/11/2021
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2 /5
★★☆☆☆

Hello, I am disappointed with the products I bought. The smell of the goat milk soap is really too strong and not natural ... Moreover, following the use of this first week: red patches appeared on my face and my skin is even drier than before using the products.

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Emilie G.
purchased on 01/11/2021
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3 /5
★★★☆☆

For the moment 15 days of use and no change on the skin

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Aurélie B.
purchased on 01/11/2021
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3 /5
★★★☆☆

Disappointed that the cap of my cream arrived broken despite being wrapped in bubble wrap. It must have been like that from the start of the company, too bad.

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Samantha T.
purchased on 28/10/2021
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3 /5
★★★☆☆

The package I received was not what I ordered. I am still waiting for a refund.

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Emilie J.
purchased on 29/10/2021
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3 /5
★★★☆☆

It dries the skin a lot, and even creates burns in some places. So I apply it after a cleanser and I never apply it as a mask

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Laura T.
purchased on 27/10/2021
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3 /5
★★★☆☆

Well

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Lea D.
purchased on 27/10/2021
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2 /5
★★☆☆☆

I have to say that I am very pleased with the quality of the product and the service I received.

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Sophie P.
purchased on 27/10/2021
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2 /5
★★☆☆☆

I placed an order this summer 2021 and the Precious Cream became grainy disappointed Cordially Sophie

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Urvoy S.
purchased on 26/10/2021
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2 /5
★★☆☆☆

Disappointed with the after-sales service following ax1 order error

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Fanny G.
purchased on 25/10/2021
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3 /5
★★★☆☆

I received an email from UPS asking me to pay additional fees in order to be delivered

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Marianne P.
purchased on 25/10/2021
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3 /5
★★★☆☆

I have been using the products for over a year on my combination skin with few imperfections. The products have improved my skin little but I appreciate their texture and fragrance.

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Cristina S.
purchased on 25/10/2021
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3 /5
★★★☆☆

I find that the soap dries out the skin a bit.

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Massilia M.
purchased on 25/10/2021
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3 /5
★★★☆☆

Good evening, no results yet

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Nezha M.
purchased on 22/10/2021
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3 /5
★★★☆☆

Very good

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Annie S.
purchased on 24/10/2021
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3 /5
★★★☆☆

The mask soap is quite aggressive for my skin, the cream is good but smells very strong. The hand and foot creams are good 😉

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Emilie V.
purchased on 23/10/2021
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3 /5
★★★☆☆

No difference with other equivalent products

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Coquelin N.
purchased on 22/10/2021
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3 /5
★★★☆☆

Top products, a little disappointed because I had ordered a box but I only received the products in a box. Too bad for a gift

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Mélissa R.
purchased on 18/10/2021
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3 /5
★★★☆☆

Ordered and received well, but no announcement of customs fees on the site .... And it cost me 26frs anyway!

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Tiffany E.
purchased on 17/10/2021
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3 /5
★★★☆☆

Cleanses the face but does not reduce spots

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Alimatou O.
purchased on 15/10/2021
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3 /5
★★★☆☆

I like the soap because it improves the quality of my skin by refining it. However, I find that I have dry areas around my nose. You really need to moisturize. I also used the oil-free cream but I didn't like it. The gentle scrub is good too.

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Elisabeth H.
purchased on 13/10/2021
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2 /5
★★☆☆☆

I received the broken soap....

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Mareva D.
purchased on 12/10/2021
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2 /5
★★☆☆☆

Expensive for a soap that for the moment I do not see anything special

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Sophie L.
purchased on 11/10/2021
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3 /5
★★★☆☆

The box was damaged and all the creams were upside down in their boxes. When we opened the creams everything was stuck to the plastic between the jar and the lid. It would be nice if there was a small sheet with the instructions for using the products because the boxes are thrown away. Otherwise I am satisfied with the products for the moment, to see after a longer use.

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Dostert T.
purchased on 10/10/2021
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3 /5
★★★☆☆

After 2 weeks of use I still don't see any results.

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Stéphanie H.
purchased on 08/10/2021
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