9.3/10
★★★★★
based on 77952 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Good product, but delivery problem. Once I contacted customer service, the package was found and delivered but it took 2 weeks...
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Marjorie R.
purchased on 18/07/2021
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2 /5
★★☆☆☆
No apparent results after 2 weeks of use... I have slightly enlarged pores and it doesn't even get any better knowing that I bought all the face products and I follow their instructions to the letter!
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Asma B.
purchased on 20/07/2021
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3 /5
★★★☆☆
The soap is really good it does good to the skin but unfortunately I paid extra to receive it as soon as possible (between 3 to 5 days) but I only received it 2 weeks later, it was a little long but not serious otherwise top
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Carla R.
purchased on 18/07/2021
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3 /5
★★★☆☆
I received the order and it was on time and the pills work great. Too bad
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Sandra C.
purchased on 19/07/2021
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3 /5
★★★☆☆
Delivery time 20/20 The smell of geranium is a little too pronounced I do not appreciate too much.
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Rémila S.
purchased on 17/07/2021
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2 /5
★★☆☆☆
Very very long delay
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Audrey C.
purchased on 17/07/2021
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2 /5
★★☆☆☆
This is my 3rd order from pin up, and this time there was a problem with late delivery. I was very pleased with the quality of the product and the service I received from them.
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Severine S.
purchased on 19/07/2021
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2 /5
★★☆☆☆
Package not received after 10 days. I had to call customer service again.
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Manon L.
purchased on 17/07/2021
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3 /5
★★★☆☆
I love the smell but I can't give it away
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Marilyne M.
purchased on 15/07/2021
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3 /5
★★★☆☆
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service.
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Karine G.
purchased on 11/07/2021
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3 /5
★★★☆☆
Does not solve the skin problems, to see with time...pleasant texture
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Aline D.
purchased on 15/07/2021
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2 /5
★★☆☆☆
Long delivery time
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Sandra D.
purchased on 08/07/2021
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2 /5
★★☆☆☆
I don't think they are natural products. Ever since I started, my eyes have been itchy. So I already stopped. One week o Wow. I'm very disappointed that this product doesn't work for me. I thought it would!
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Séverine C.
purchased on 09/07/2021
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3 /5
★★★☆☆
Well
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Dejanire E.
purchased on 14/07/2021
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3 /5
★★★☆☆
My order didn't contain a box even though I ordered a set 🤷🏾♀️, disappointed on that point but for the rest it's still the same quality 😁
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Victoria L.
purchased on 12/07/2021
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3 /5
★★★☆☆
Good product, a little expensive and I hate the smell
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Corinne P.
purchased on 09/07/2021
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3 /5
★★★☆☆
Deadlines met but lack of explanation too bad
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Muriel O.
purchased on 13/07/2021
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3 /5
★★★☆☆
The soap was not the usual colour, this has happened twice now
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Paula M.
purchased on 13/07/2021
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3 /5
★★★☆☆
I am disappointed that I have to travel 25 km to pick up my parcel at a parcel relay. This distribution should be reviewed
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Coldefy F.
purchased on 07/07/2021
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3 /5
★★★☆☆
Shared for now. Out of 3 orders, the first one was pretty good, the second one was a disaster. I never received my package which was sent to a relay 30 km from my home. The only time I was able to go there I was told that it was picked up by someone else. The only time I was able to go there I was told that it was picked up by someone else, but the parcel was finally at the relay, so I wasn't going to drive 60 km again. More than a month to be reimbursed. And the last order very satisfied very fast. The products, I love the soap and the cream without oil but not yet effective enough for my oily skin, I still shine a lot.
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Aurore M.
purchased on 06/07/2021
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3 /5
★★★☆☆
The hydration is not bad... but the smell does not correspond to me...
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Valérie K.
purchased on 04/07/2021
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3 /5
★★★☆☆
Goat's milk soap is an excellent product....but I wouldn't say the same about the others:(
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Marie D.
purchased on 05/07/2021
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3 /5
★★★☆☆
Very good products which I am very satisfied with! However, I placed an order to benefit from a promotional offer and I did not get the advertised offer. Despite my emails to customer service, my request was not taken into account. I am therefore dissatisfied with the management of customer relations.
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Aude S.
purchased on 03/07/2021
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3 /5
★★★☆☆
At the top
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Monica Sofia S.
purchased on 22/05/2021
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3 /5
★★★☆☆
I bought this soap because everyone talks about it and it is great for acne. So I tried it when I was in the middle of a crisis and yes it helped the pimples to dry and go away faster but on the other hand it dried and burned my skin especially on my forehead and cheek and I became quite red... so I will only use it some days when I really have a good crisis of pimples but on a daily basis it is too aggressive for my skin.
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Maddy L.
purchased on 30/06/2021
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3 /5
★★★☆☆
Good product but I would have liked a stand to make it easier to store. On the other hand, it leaves my skin a little dry despite good overall hydration, but it does remove redness over time
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Sarah M.
purchased on 08/06/2021
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3 /5
★★★☆☆
In fact I am divided! The order arrived very quickly, the soap is very well noted and it is really great, but, and this is my problem, the cream without oil is very very badly noted! 19.8 for the soap and 2.2 for the cream! Big disappointment! Even if I think to continue to use the soap...I have skin problems since years and it is the 1st product which is effective
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Pascale C.
purchased on 21/06/2021
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2 /5
★★☆☆☆
I have received the product and it is very good. I have been very satisfied with the service and the quality of the product and I am very pleased with the service.
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Camille G.
purchased on 18/06/2021
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2 /5
★★☆☆☆
The packaging leaves something to be desired, the soap is delivered in bubble wrap and is quickly stuffed into an envelope. Can certainly do better.
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Sophie C.
purchased on 15/06/2021
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2 /5
★★☆☆☆
I am not too happy this time with my order because I received the soap already it is not white like the previous ones I had and the smell is not the same either, I do not know if I would recommend it.
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Dominique D.
purchased on 17/06/2021
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