9.3/10
★★★★★
based on 78703 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

I don't see the expected effects yet, so I'm averaging

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Adriana A.
purchased on 13/04/2020
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3 /5
★★★☆☆

Having had acne problems for over 14 years. I really wanted to give this line a last chance. For 2 weeks now I have been washing my face with it every day... and masks once or twice a week and for the moment I don't see too much difference... to be seen in a few weeks time.

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Alexia C.
purchased on 19/04/2020
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2 /5
★★☆☆☆

Not very satisfied in all products

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Solene D.
purchased on 13/04/2020
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3 /5
★★★☆☆

Very happy with the soap, a quality product however the oil-free cream for a week of use does not come out of the bottle. I must then constantly remove the tip... a little disappointed I could not use the whole bottle...

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Gaëlle R.
purchased on 13/05/2020
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3 /5
★★★☆☆

I don't have a real opinion on the product yet, you have to wait a little longer but the only difference is that my skin and less dry.

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Morgane Z.
purchased on 21/04/2020
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2 /5
★★☆☆☆

At the moment, few results for acne

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Nelly T.
purchased on 14/04/2020
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3 /5
★★★☆☆

Too bad there are no explanations in the package on when to use a certain product. Also I had the oil-free cream or the push button doesn't work, and the only thing I got was sorry, we have more in stock, just cut off a piece and pump...

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Sophiane E.
purchased on 06/05/2020
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2 /5
★★☆☆☆

The products are highly effective! Nevertheless, the oil-free cream is rated 2/100 on Yuka because of the excessive amount of endocrine disrupting product, which bothers me greatly. In addition to being dangerous for Man and his health, these products are extremely harmful to the environment and his health... it's not because I'm unhappy with the products that I rate them badly, but because their bad composition bothers me. If the brand makes an effort on this point, I will buy the products back! If not, I'll switch to a more eco-friendly brand.

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Lily M.
purchased on 04/05/2020
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3 /5
★★★☆☆

Cream and soap smell good and have a pleasant texture, but scrubbing is a scam!

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Fatima O.
purchased on 21/04/2020
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2 /5
★★☆☆☆

Hello, The bottle of cream arrived broken, I sent an email to the service but still no response.

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Claudie C.
purchased on 03/05/2020
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3 /5
★★★☆☆

This goat's milk soap is not the miracle product. It burned my skin. It's not suitable for sensitive skin. Sensitive skin that tends to have redness should abstain.

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Meleyne B.
purchased on 13/04/2020
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3 /5
★★★☆☆

Hello, I only get 3 stars for the satisfaction of the speed of delivery but I've been using the PinUp Secret products for a month now and unfortunately I'm still pushing buttons.

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Florence B.
purchased on 15/04/2020
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3 /5
★★★☆☆

One feels that the skin is refreshed and protected however I have seen no difference in the amount of acne or just in phases so the results are not "definitive" to see in the long term....

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Jeanne W.
purchased on 16/04/2020
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3 /5
★★★☆☆

For my part, the nickel foaming gel but the goat milk soap made plaques on my face and did not remove the pimples. I used it for 3 months.

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Sahra G.
purchased on 17/04/2020
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3 /5
★★★☆☆

I have been using it for 2 months now and I am delighted 😀

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Karima E.
purchased on 17/04/2020
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2 /5
★★☆☆☆

Ineffective soap that wears off much too quickly. A loss of product especially when making the mask.

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Myriam B.
purchased on 19/04/2020
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3 /5
★★★☆☆

A somewhat long delivery time may be due to the health crisis.

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Aurélia D.
purchased on 19/04/2020
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3 /5
★★★☆☆

Good but on the skin no hydration I am obliged to add vegetable glycerin.

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Larissa N.
purchased on 15/04/2020
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2 /5
★★☆☆☆

The products are of good quality however Order 2 batches and receive only 1. That's a limit. I had to restart and wait 10 days for an answer with a simple excuse and without any gesture from pinup. 1 month to have my products paid 200€ is not great. Morality so that the order pickers don't make a mistake, you have to make one order per product!

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Najma Q.
purchased on 18/04/2020
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3 /5
★★★☆☆

Delivery always on top however I have been using the products for more than 6 months and I don't have too many results in relation to my skin problems.

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Isaline B.
purchased on 15/04/2020
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2 /5
★★☆☆☆

Not too bad products that don't break bricks. A lousy customer service, really unworthy of the price of the products. I will never recommend the brand to the community.

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Marion C.
purchased on 16/04/2020
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2 /5
★★☆☆☆

Because I missed a product in my order that I'm still waiting to receive.

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Aurélie G.
purchased on 17/04/2020
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3 /5
★★★☆☆

Good products, but high prices

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Julie T.
purchased on 05/05/2020
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3 /5
★★★☆☆

Received very quickly

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Linnea D.
purchased on 08/05/2020
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2 /5
★★☆☆☆

Lack of reactivity to answers No concrete explanation in case of delay 1 month and one week of waiting for a product ...

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Meryl F.
purchased on 15/04/2020
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3 /5
★★★☆☆

Received the requested product. Disappointed by no product use sheet and no leaflets for other products in the same range.

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Delphine B.
purchased on 10/05/2020
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3 /5
★★★☆☆

Good products but no customer service ... Problem at the place of delivery which was not the right one ... I had to travel and never got an answer from customer service ...

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Stephanie B.
purchased on 09/05/2020
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3 /5
★★★☆☆

I don't have any results that come up fast enough as it says.

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Emmaélie J.
purchased on 16/04/2020
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3 /5
★★★☆☆

I never received my package. But I recommend, these are good products!

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Julie F.
purchased on 28/04/2020
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3 /5
★★★☆☆

Great for acne. But watch out for scarring! I'm forced to use a spot cream...

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Justine C.
purchased on 27/03/2020
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3 /5
★★★☆☆

Satisfied up to now two weeks, it cleans the skin well and feeling of clean skin, attention the soap dries quickly.

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Yosra B.
purchased on 04/05/2020
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2 /5
★★☆☆☆

I found that customer service was slow to respond when I encountered an address problem that I wanted to fix quickly.

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Yamina F.
purchased on 28/04/2020
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2 /5
★★☆☆☆

Products that cleanse the skin well, leaving it feeling soft and smooth... Contrary to the disappearance of stains I do not approve of this result yet !!!

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Leslie A.
purchased on 03/04/2020
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3 /5
★★★☆☆

The products are relatively expensive sometimes the goat milk mask stings me when I let it pose. Nevertheless, it leaves the skin clean and smooth and the smell is not unpleasant.

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Victoire S.
purchased on 26/04/2020
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3 /5
★★★☆☆

A little long on the delivery side.

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Joelle R.
purchased on 06/04/2020
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3 /5
★★★☆☆

Order received quickly, quality product... I am now waiting to see the result in time!

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Émilia B.
purchased on 04/05/2020
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3 /5
★★★☆☆

Extremely on top of the delivery guy! Aggressive on the phone. He dropped off my package 2 days after I got it on the phone while he was downstairs at my house!!! Shameful

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Anissa S.
purchased on 02/04/2020
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3 /5
★★★☆☆

Very long delivery time

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Gwenaelle L.
purchased on 05/05/2020
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2 /5
★★☆☆☆

Product delivered in a stupid paper wrapping, it looks like the product came from ali express! A LITTLE EFFORT FOR THE PRESENTATION

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Jennifer D.
purchased on 05/05/2020
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3 /5
★★★☆☆

Soap received just in a bubble envelope. Packaging not adequate since the soap was damaged (broken in several places).

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Sabrina R.
purchased on 08/05/2020
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