9.3/10
★★★★★
based on 78703 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

A little expensive but good product !!!

User icon
Giuliana D.
purchased on 03/10/2019
Translated review
3 /5
★★★☆☆

Very disappointed with the peel. The soap makes me pimples but on the other hand treats eczema well.

User icon
Medina B.
purchased on 02/10/2019
Translated review
2 /5
★★☆☆☆

I used to like this site very much, unfortunately since my last order nothing is going well anymore. Half of my products were open and I sent a message on messenger, they answered me quite quickly but did not offer anything and did not apologize. Also with my last goat milk soap I had two reactions, my skin was burnt, although I've been using this product for 2 years now. It is only when I use the new one that I have a reaction, the dosage is probably wrong.

User icon
Houria T.
purchased on 28/09/2019
Translated review
3 /5
★★★☆☆

Delivery time not respected it was very loooooooong but good product it's fine

User icon
Mathilde R.
purchased on 27/09/2019
Translated review
2 /5
★★☆☆☆

I love the product but on the other hand the shipping looks like an AliExpress package, in terms of shopping experience, not even an invoice inside nothing at all, a bubble pack and soap inside.

User icon
Laure U.
purchased on 30/09/2019
Translated review
3 /5
★★★☆☆

Looks great but not used enough to give my opinion.

User icon
Nathalie L.
purchased on 03/10/2019
Translated review
3 /5
★★★☆☆

Delays a little long

User icon
Eva S.
purchased on 30/09/2019
Translated review
2 /5
★★☆☆☆

One of the cans was opened and the defective jar was opened.

User icon
Laurence D.
purchased on 02/10/2019
Translated review
2 /5
★★☆☆☆

The products are of very good quality, however the delivery time is not the one indicated on the site. 1 week delivery time instead of 24-48h according to Pin-Up Secret. It would be good to change your information so that you are not surprised by the waiting time for receipt of the package. Thank you!

User icon
Floriane B.
purchased on 27/09/2019
Translated review
3 /5
★★★☆☆

Good product

User icon
Sandrine R.
purchased on 29/09/2019
Translated review
3 /5
★★★☆☆

I was very satisfied with the goat's milk soap but the precious cream added extra stains and made my face greasy.

User icon
Russiane V.
purchased on 24/09/2019
Translated review
3 /5
★★★☆☆

Clear site, interesting manufacturing video

User icon
Marion G.
purchased on 28/09/2019
Translated review
3 /5
★★★☆☆

The products are fine though, the delivery was not delivered or I had asked for it.

User icon
Lucie V.
purchased on 28/09/2019
Translated review
3 /5
★★★☆☆

Correct and readable

User icon
Vanessa M.
purchased on 30/09/2019
Translated review
3 /5
★★★☆☆

A little disappointed by the package, with the soaps put in a bubble envelope, not a word, not a "thank you for your order" nothing, it's a pity. After the soaps smell very strong and it's important to know that because personally the smell bothers me. I don't have enough hindsight to tell you if they are effective or not, but during the 1st use I had some tingling around my mouth (we'll see later...) At the price of the soaps, I'm a little disappointed.

User icon
Mylène D.
purchased on 27/09/2019
Translated review
2 /5
★★☆☆☆

I still don't see any difference except that my skin has become softer than usual.

User icon
Jenna M.
purchased on 01/10/2019
Translated review
3 /5
★★★☆☆

Order delivered to the wrong relay point, a change was made without my approval. Order received late without notice.

User icon
Naïma S.
purchased on 27/09/2019
Translated review
2 /5
★★☆☆☆

A so-called home-made product, but limited packaging, poorly positioned label! Being responsible for quality, this is not tolerable given the price of soap!

User icon
Marjolaine J.
purchased on 02/10/2019
Translated review
3 /5
★★★☆☆

Very good product

User icon
Mata C.
purchased on 28/09/2019
Translated review
3 /5
★★★☆☆

I'm still waiting for the miracles of the scale. Because I still have spots and pimples.

User icon
Rose-thélor B.
purchased on 27/09/2019
Translated review
3 /5
★★★☆☆

The products are great but I really regret the colissimo delivery which as always is disastrous.

User icon
Lucie C.
purchased on 30/09/2019
Translated review
3 /5
★★★☆☆

Too bad the delivery's not coming home.

User icon
Elodie B.
purchased on 28/09/2019
Translated review
3 /5
★★★☆☆

Problem on the bottle of oil-free cream but no solution found ! Too bad

User icon
Laurence P.
purchased on 29/09/2019
Translated review
2 /5
★★☆☆☆

Navigating the site with a mobile phone is complicated! I had to repeat it several times in order to validate my cart! Otherwise the products themselves are fine.

User icon
Linda C.
purchased on 28/09/2019
Translated review
3 /5
★★★☆☆

Good smell but dries the skin

User icon
Léa B.
purchased on 24/09/2019
Translated review
3 /5
★★★☆☆

At the top

User icon
Elise C.
purchased on 27/09/2019
Translated review
2 /5
★★☆☆☆

I have been using this product for a long time but since I have been using it I have been getting more and more acne pimples and blackheads... at first I thought it was normal, time for my skin to get used to it and regulate itself but after 1 month of use I start to regret my purchase...

User icon
Sarah M.
purchased on 22/09/2019
Translated review
3 /5
★★★☆☆

-

User icon
Lucie M.
purchased on 26/09/2019
Translated review
3 /5
★★★☆☆

Second order because I was satisfied with the product. But the product arrived with a damaged label. I send a message to make the remark, I'm still waiting for an answer.

User icon
Clémence B.
purchased on 26/09/2019
Translated review
3 /5
★★★☆☆

I've been using this product for a week now and still no change.

User icon
Safah T.
purchased on 25/09/2019
Translated review
3 /5
★★★☆☆

Very satisfied with the product but disappointed with the use which is not very practical.

User icon
Alexandra T.
purchased on 26/09/2019
Translated review
2 /5
★★☆☆☆

He makes my skin soft, but I caught a pimple I didn't have before.

User icon
Emilie C.
purchased on 25/09/2019
Translated review
3 /5
★★★☆☆

Dries out the skin too much

User icon
Deitieux J.
purchased on 25/09/2019
Translated review
3 /5
★★★☆☆

I don't see too much difference on my skin which has redness whereas it makes several months that I use it, otherwise we love it.

User icon
Jennifer K.
purchased on 25/09/2019
Translated review
2 /5
★★☆☆☆

There's nothing special about this soap. I have acne-prone skin, and I've also had a lot of small white pimples. No improvement in my skin. Frankly disappointed!

User icon
Nancy L.
purchased on 23/09/2019
Translated review
3 /5
★★★☆☆

Trop cher

User icon
Anne B.
purchased on 24/09/2019
Translated review
2 /5
★★☆☆☆

At the time of my last order I had asked for a fixed relay point and it was sent to me at the post office of Chelles so really very disappointed by the sending.

User icon
Catherine T.
purchased on 24/09/2019
Translated review
2 /5
★★☆☆☆

I am obliged to put only 2 stars, because the cream I can't use it because when I press to have the cream the one doesn't work.

User icon
Véronique V.
purchased on 24/09/2019
Translated review
3 /5
★★★☆☆

2 products had crushed packaging. The peel burns the skin

User icon
Chloe C.
purchased on 23/09/2019
Translated review
3 /5
★★★☆☆

Really an exceptional product that works very well on the other hand I had asked for a shipment to a place the clerk is found in another place that I did not want at all so I do not know if it's the fault of the deliveryman or the supplier if not the products so magical

User icon
Cloe B.
purchased on 22/09/2019
Translated review