9.3/10
★★★★★
based on 80607 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Fine, but it makes my skin all dry and white.

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Kendra H.
purchased on 03/10/2019
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3 /5
★★★☆☆

For a first order, my soap was lost in delivery, so I'm waiting for it to be sent back to me. It's been super long for a soap

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Julie L.
purchased on 05/10/2019
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2 /5
★★☆☆☆

Delivery time much too long

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Sarah B.
purchased on 27/09/2019
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2 /5
★★☆☆☆

Unusual buttons since I've been using it. That said, this product is normally made to reduce them. Expensive enough for this result... Apart from that, I love the smell but overall disappointed...

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Céline B.
purchased on 05/10/2019
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3 /5
★★★☆☆

Delivery too long but I produced

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Ishana B.
purchased on 27/09/2019
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3 /5
★★★☆☆

The product is perfect but the delivery lasted more than 10 days without having an email of explanation or compensation.

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Chloé B.
purchased on 28/09/2019
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2 /5
★★☆☆☆

Customer Service None. No follow up and shipping delays not respected

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Sandy G.
purchased on 27/09/2019
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3 /5
★★★☆☆

Very long delivery and no way to track the order good product however

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Talitha M.
purchased on 03/10/2019
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2 /5
★★☆☆☆

I received my order two weeks after I placed it, and it was much more descrete than getting it by certified mail.

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Eva D.
purchased on 28/09/2019
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3 /5
★★★☆☆

I was delivered to the wrong post office or I asked for it... it bothered me a lot...

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Zoe M.
purchased on 27/09/2019
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2 /5
★★☆☆☆

Right now I have even more acne pimples and blackheads than before.

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Tiffany D.
purchased on 02/10/2019
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2 /5
★★☆☆☆

It took a little too long.

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Safina M.
purchased on 05/10/2019
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3 /5
★★★☆☆

The product was delivered very quickly and I was eager to try it but for the moment the results on my skin are only very satisfying

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Harmony B.
purchased on 04/10/2019
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3 /5
★★★☆☆

It deserved 5 stars because the products are very good but unfortunately it is noted during the order a delivery in 48 to 72 hours and I received my package in 9 days. What a pity!

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Charlyne R.
purchased on 02/10/2019
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2 /5
★★☆☆☆

Excessive delivery times and no information sent before I contact customer service myself

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Elodie C.
purchased on 27/09/2019
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3 /5
★★★☆☆

A little expensive but good product !!!

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Giuliana D.
purchased on 03/10/2019
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3 /5
★★★☆☆

Very disappointed with the peel. The soap makes me pimples but on the other hand treats eczema well.

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Medina B.
purchased on 02/10/2019
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2 /5
★★☆☆☆

I used to like this site very much, unfortunately since my last order nothing is going well anymore. Half of my products were open and I sent a message on messenger, they answered me quite quickly but did not offer anything and did not apologize. Also with my last goat milk soap I had two reactions, my skin was burnt, although I've been using this product for 2 years now. It is only when I use the new one that I have a reaction, the dosage is probably wrong.

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Houria T.
purchased on 28/09/2019
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3 /5
★★★☆☆

Delivery time not respected it was very loooooooong but good product it's fine

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Mathilde R.
purchased on 27/09/2019
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2 /5
★★☆☆☆

I love the product but on the other hand the shipping looks like an AliExpress package, in terms of shopping experience, not even an invoice inside nothing at all, a bubble pack and soap inside.

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Laure U.
purchased on 30/09/2019
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3 /5
★★★☆☆

Looks great but not used enough to give my opinion.

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Nathalie L.
purchased on 03/10/2019
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3 /5
★★★☆☆

Delays a little long

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Eva S.
purchased on 30/09/2019
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2 /5
★★☆☆☆

One of the cans was opened and the defective jar was opened.

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Laurence D.
purchased on 02/10/2019
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2 /5
★★☆☆☆

The products are of very good quality, however the delivery time is not the one indicated on the site. 1 week delivery time instead of 24-48h according to Pin-Up Secret. It would be good to change your information so that you are not surprised by the waiting time for receipt of the package. Thank you!

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Floriane B.
purchased on 27/09/2019
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3 /5
★★★☆☆

Good product

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Sandrine R.
purchased on 29/09/2019
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3 /5
★★★☆☆

I was very satisfied with the goat's milk soap but the precious cream added extra stains and made my face greasy.

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Russiane V.
purchased on 24/09/2019
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3 /5
★★★☆☆

Clear site, interesting manufacturing video

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Marion G.
purchased on 28/09/2019
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3 /5
★★★☆☆

The products are fine though, the delivery was not delivered or I had asked for it.

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Lucie V.
purchased on 28/09/2019
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3 /5
★★★☆☆

Correct and readable

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Vanessa M.
purchased on 30/09/2019
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3 /5
★★★☆☆

A little disappointed by the package, with the soaps put in a bubble envelope, not a word, not a "thank you for your order" nothing, it's a pity. After the soaps smell very strong and it's important to know that because personally the smell bothers me. I don't have enough hindsight to tell you if they are effective or not, but during the 1st use I had some tingling around my mouth (we'll see later...) At the price of the soaps, I'm a little disappointed.

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Mylène D.
purchased on 27/09/2019
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2 /5
★★☆☆☆

I still don't see any difference except that my skin has become softer than usual.

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Jenna M.
purchased on 01/10/2019
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3 /5
★★★☆☆

Order delivered to the wrong relay point, a change was made without my approval. Order received late without notice.

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Naïma S.
purchased on 27/09/2019
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2 /5
★★☆☆☆

A so-called home-made product, but limited packaging, poorly positioned label! Being responsible for quality, this is not tolerable given the price of soap!

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Marjolaine J.
purchased on 02/10/2019
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3 /5
★★★☆☆

Very good product

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Mata C.
purchased on 28/09/2019
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3 /5
★★★☆☆

I'm still waiting for the miracles of the scale. Because I still have spots and pimples.

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Rose-thélor B.
purchased on 27/09/2019
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3 /5
★★★☆☆

The products are great but I really regret the colissimo delivery which as always is disastrous.

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Lucie C.
purchased on 30/09/2019
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3 /5
★★★☆☆

Too bad the delivery's not coming home.

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Elodie B.
purchased on 28/09/2019
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3 /5
★★★☆☆

Problem on the bottle of oil-free cream but no solution found ! Too bad

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Laurence P.
purchased on 29/09/2019
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2 /5
★★☆☆☆

Navigating the site with a mobile phone is complicated! I had to repeat it several times in order to validate my cart! Otherwise the products themselves are fine.

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Linda C.
purchased on 28/09/2019
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3 /5
★★★☆☆

Good smell but dries the skin

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Léa B.
purchased on 24/09/2019
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