★★★★★
based on 78703 reviews published
Latest neutral customer reviews
Slightly long delivery but great products
My soap came to break and crush, very unfortunate, the rest of the product was in good condition despite everything.
I ordered the soap and cream and scrub. I have sensitive combination skin and I have the impression that the products are too strong for it (appearance of tartar). The cream is not nutritious enough for me. And the exfoliation I don't like the fact that it's to be exfoliated but the gel texture is very pleasant.
I put 3 stars because I had a reaction to the use of the precious complexion soap and the precious cream. After two days my skin started to peel and I started to have red patches on certain areas of the face like the nose, chin, forehead. I don't think it was your products but it was probably my skin that had a reaction.
Instead of mitigating My imperfections your product has amplified them.
More than two weeks waiting to receive my package... Now I haven't tested the products yet, I hope they will be good and that if I have to reorder it will be faster!
The products are very good but I was sure I ordered a kit containing 2 soaps as well as a cream and a scrub but also a third soap. Yet I never received this famous third soap.
Appearance of pimples on the chin, very disappointed with the soap.
My package was damaged. My spouse accepted it because the package was complete. The problem was that the cream was not properly sealed. So I don't know what happened to my cream and the after-sales service told me to go to the post office.
I am very pleased with the product but much less so with the delivery which is only by post and not at a relay point. It's difficult to go to the post office when you have a classic active life so for me it's a big negative point especially considering the rates applied: 26 € for a simple goat's milk soap.
I have received all items in my order in two shipments just as you stated.
No delivery worries, the products are well packed, and the package is beautiful! But they are not at all adapted to my skin, a beautiful allergy and a desiccation as a result. Well disappointed, but I'm sure it can be suitable for other skin types.
At the moment I can't see any difference in my skin. The soap leaves it soft but the result I am waiting to see in time.
Bien
I have used the soap and your peel and I have pimpled skin but I don't have acne skin so this product is not suitable for everyone.
I ordered the goat's milk soap and I heard everywhere that it was magic. I have red patches that usually appear on my face from time to time. Since 1 week that I do morning and evening and 1 time a week in mask I have big red and dry non stop patches that make me peel. It itches and burns. I'm disappointed for the price I paid for it I was really expecting a good result not this.
Soap package itself opened, a piece of the soap broken off
No way to change an error in the delivery address within 2mn after validation yet mail sent. ...I had to pay again shipping costs ...
Products received after the said date, and an error in the order. Still waiting for a coupon to buy the product not sent in the order. I was hoping for a better compensation to correct their error. I'm disappointed with the customer service.
I find soap very, very expensive.
I'm doing the treatments I bought correctly but I don't see any improvement... Maybe in time the results will show!
Pleasant soap, I love the texture and smell but for the moment no improvement on the imperfections (pimples) of my face, I'm waiting to see if with time I see a change.
Right. I've been using it for 10 days without success except for more pimples and dry skin. I am very disappointed.
This soap is supposed to soften the Button. As far as I'm concerned. I've got a lot more.
Delivery too long. And information too vague, we don't know how to use the products.
Did the rash reappear with use?? Not suitable for everyone
Pass mould
The package wasn't sent to the nearest post office relay...
I cracked after all the sharing on social networks but very disappointed my skin suffers from this so-called miracle product! I have a lot of pimples that have come out after using the products even though my skin didn't have a single one!
I didn't receive my package
I don't see any results unfortunately! And I have pimples coming out ... and still my skin is dry in some places ...
I recommend soap, but for scrubbing as well as cream, I am disappointed...a lot of products like endocrine disruptors and others....
The products may be very well rated but are not suitable for my skin, my skin became very very very very dry after using the soap, I am really disappointed.
Delay in the order . Still waiting for it. But it's the customs so not your fault I guess.
After two weeks of use on a rather dry and acne-prone skin I don't notice any change... (mask soap + precious cream)
My order was delivered via Colissimo but I received it and it arrived barely a week after I placed it, so your package was delivered to me on time and it was perfect as expected.
I got a broken soap, sent pictures but no response.
I don't see any effect
For the moment I see no results 🙁
Good products but not good commercial service I had to pay extra fees to finally receive my products after 1 month of waiting!!!