★★★★★
based on 79717 reviews published
Latest neutral customer reviews
I bought the so-called acne soap, but it doesn't work at all...
Too long before the expedition
Nothing to say about the products but the delivery leaves something to be desired, I had to send an email to pin up secret so that they decide to send my package almost 2 weeks after the order.
The site does not answer the question. Moreover, I have not received my package yet. I am not satisfied with their service.
Package not received at the desired platform. At 40KM from the requested delivery address.
The soap and well on the other hand the smell is like the smell of a mosquito bomb. And I think it's a shame that you sent the soaps in an envelope like this without even a word. A box or even a cardboard case would be more serious with samples. Frankly, I was disappointed
Fast delivery and product in good condition. However no packaging, the soap is put as is in the package. Damage
I am very happy with the products but the package arrived very damaged, fortunately the products were not damaged but it's really a shame ...
Package packaging that could be better in view of the price of the products and give samples.
Received quickly and good product.
There was a product to replace place I had to return the product to get the right one.
Shipping of the package fast, too bad the package was motivated open. Luckily the whole order was there.
I guess you have to do the mask several times to get a real result. For the moment the redness has subsided but my skin is now peeling to see over time.
This product is effective for acne but I also have a lot of eczema and it has dried out my skin a lot.
I received my soap two weeks after I ordered it, even though it said delivery within 72 hours on the site. But otherwise satisfied with the product
Very long order
Delivery much too long, but good product
Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.
The order took a while to ship, I think they forgot about it.
The products look very good but the boxes containing the cream and the peel were torn open.
Delivery very long suremeny because of black friday but no response or information from customer service despite several emails and messages.
Modernize your parcel packaging
Order placed the day of the black friday and received just this week that is almost 3 weeks of delay....
I have waited 2 weeks to receive my package, it's much too long for a simple delivery Not at all satisfied with the delivery
Too bad for the delivery time... more than 15 days! Victim of its success and black Friday perhaps? That said, if the products are good I will recommend without hesitation.
No information on the origin of the products, place of manufacture, ethical standards.
Pin up secret took more than 8 days to ship my package.
Very long delivery time without precise communication on the progress of the parcel. The site is experiencing problems and I didn't even have access to my customer account as I wanted.
Multiple beugs at the account login level
Product bof bof. Odour not very pleasant. Don't trust influencers on Instagram!
The soap is at the top, but on the other hand the cream does not give the impression of a hydration, unpleasant effect on the face, I was obliged to use another cream to feel my face more pleasant and less stretched.
A little disappointed with the product the soap dries the skin
I don't think the product should be adapted to my skin. Because the skin on my face has become dry and grainy.
Poor customer service
A little disappointed with the smell I expected better 🙂
Product that does not work
Delivery much too long
Long delivery times
I don't walk very well but I'm still waiting for a little more but no change for the moment.
The products are good quality, but they dry out my skin. Although I don't use them as a mask...