9.3/10
★★★★★
based on 80707 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Fast delivery and product in good condition. However no packaging, the soap is put as is in the package. Damage

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Amélie R.
purchased on 04/12/2018
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3 /5
★★★☆☆

I am very happy with the products but the package arrived very damaged, fortunately the products were not damaged but it's really a shame ...

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Apolline L.
purchased on 05/12/2018
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3 /5
★★★☆☆

Package packaging that could be better in view of the price of the products and give samples.

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Camille L.
purchased on 05/12/2018
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3 /5
★★★☆☆

Received quickly and good product.

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Stella F.
purchased on 05/12/2018
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3 /5
★★★☆☆

There was a product to replace place I had to return the product to get the right one.

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Morgane R.
purchased on 05/12/2018
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3 /5
★★★☆☆

Shipping of the package fast, too bad the package was motivated open. Luckily the whole order was there.

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Chloe M.
purchased on 05/12/2018
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3 /5
★★★☆☆

I guess you have to do the mask several times to get a real result. For the moment the redness has subsided but my skin is now peeling to see over time.

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Maya R.
purchased on 04/12/2018
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3 /5
★★★☆☆

This product is effective for acne but I also have a lot of eczema and it has dried out my skin a lot.

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Romane C.
purchased on 25/11/2018
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3 /5
★★★☆☆

I received my soap two weeks after I ordered it, even though it said delivery within 72 hours on the site. But otherwise satisfied with the product

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Margaux I.
purchased on 23/11/2018
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3 /5
★★★☆☆

Very long order

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Touryack S.
purchased on 30/11/2018
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3 /5
★★★☆☆

Delivery much too long, but good product

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Emma F.
purchased on 23/11/2018
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2 /5
★★☆☆☆

Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.

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Marine C.
purchased on 23/11/2018
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3 /5
★★★☆☆

The order took a while to ship, I think they forgot about it.

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Mélody G.
purchased on 23/11/2018
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3 /5
★★★☆☆

The products look very good but the boxes containing the cream and the peel were torn open.

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Emilie G.
purchased on 02/12/2018
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3 /5
★★★☆☆

Delivery very long suremeny because of black friday but no response or information from customer service despite several emails and messages.

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Alexandra M.
purchased on 23/11/2018
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3 /5
★★★☆☆

Modernize your parcel packaging

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Sarah Fatima O.
purchased on 02/12/2018
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2 /5
★★☆☆☆

Order placed the day of the black friday and received just this week that is almost 3 weeks of delay....

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Samira L.
purchased on 23/11/2018
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3 /5
★★★☆☆

I have waited 2 weeks to receive my package, it's much too long for a simple delivery Not at all satisfied with the delivery

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Justine P.
purchased on 23/11/2018
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3 /5
★★★☆☆

Too bad for the delivery time... more than 15 days! Victim of its success and black Friday perhaps? That said, if the products are good I will recommend without hesitation.

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Natacha R.
purchased on 23/11/2018
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2 /5
★★☆☆☆

No information on the origin of the products, place of manufacture, ethical standards.

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Andrée R.
purchased on 03/12/2018
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3 /5
★★★☆☆

Pin up secret took more than 8 days to ship my package.

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Sarah H.
purchased on 23/11/2018
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3 /5
★★★☆☆

Very long delivery time without precise communication on the progress of the parcel. The site is experiencing problems and I didn't even have access to my customer account as I wanted.

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Maelys B.
purchased on 23/11/2018
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3 /5
★★★☆☆

Multiple beugs at the account login level

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Alexandra M.
purchased on 02/12/2018
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3 /5
★★★☆☆

Product bof bof. Odour not very pleasant. Don't trust influencers on Instagram!

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Clarisse M.
purchased on 24/11/2018
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3 /5
★★★☆☆

The soap is at the top, but on the other hand the cream does not give the impression of a hydration, unpleasant effect on the face, I was obliged to use another cream to feel my face more pleasant and less stretched.

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Nafouanti A.
purchased on 23/11/2018
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3 /5
★★★☆☆

A little disappointed with the product the soap dries the skin

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Angélique D.
purchased on 23/11/2018
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3 /5
★★★☆☆

I don't think the product should be adapted to my skin. Because the skin on my face has become dry and grainy.

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Yousra M.
purchased on 01/12/2018
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3 /5
★★★☆☆

Poor customer service

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Dafina H.
purchased on 23/11/2018
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3 /5
★★★☆☆

A little disappointed with the smell I expected better 🙂

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Laura B.
purchased on 01/12/2018
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2 /5
★★☆☆☆

Product that does not work

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Paul D.
purchased on 30/11/2018
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2 /5
★★☆☆☆

Delivery much too long

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Marie-ange J.
purchased on 27/11/2018
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2 /5
★★☆☆☆

Long delivery times

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Stessy P.
purchased on 23/11/2018
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3 /5
★★★☆☆

I don't walk very well but I'm still waiting for a little more but no change for the moment.

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Nawel B.
purchased on 02/12/2018
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3 /5
★★★☆☆

The products are good quality, but they dry out my skin. Although I don't use them as a mask...

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Maïmouna K.
purchased on 01/12/2018
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2 /5
★★☆☆☆

So I'm extremely disappointed with the peel...not easy to put on a lot of residue and it's hard to remove...

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Sandrine M.
purchased on 28/11/2018
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3 /5
★★★☆☆

The peel is lumpy on application so I don't feel the product staying on my face and the goat's milk mask soap has started to irritate part of my face after a week of use. However, I didn't let it sit on my face, I just used it as a cleansing soap... Otherwise the creams are very good!

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Justine B.
purchased on 22/11/2018
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3 /5
★★★☆☆

I have not yet received my order.

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Océane V.
purchased on 28/11/2018
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3 /5
★★★☆☆

The site is good but as far as the soap I ordered it's been a week now I'm using and I have even more pimples than before.

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Sydney B.
purchased on 29/11/2018
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3 /5
★★★☆☆

Very average after-sales service ...

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Emie M.
purchased on 28/11/2018
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2 /5
★★☆☆☆

Je n ai rien recu

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Soulef M.
purchased on 27/11/2018
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