★★★★★
based on 78699 reviews published
Latest neutral customer reviews
No change the product does not meet the described expectation.
Package still not shipped, waiting very, very, very long time
The soap arrived very well but the precious cream is almost empty and was out of its box and leaked everywhere
Right now I can't really tell the difference.
I received the package but just the cream is a bit creamy so when I apply it I feel it's a bit hard.
Your site is really good, nothing to say because everything is indicated. On the other hand the Colissimo partnership is to be watched. My package arrived half crushed. Luckily the products arrived intact! I'll send you pictures if you need them.
Package damaged during delivery.
I sent an email for an order tracking I got no feedback!
Titles Disappointed with my first order The body scrub arrived with packaging ripped and dented. I sent a photo to customer service no response. my order included another product that I wanted to offer for Christmas and I'm ashamed to give it away given the price I'm really disappointed and I would not advertise. a small commercial gesture would be welcome.
A broken item...
We haven't tried it yet, but I'm going to place another order for Christmas.
Very expensive for what it is.
Hello, I like bcp products, on the other hand the service after more than disappointing and unprofessional!! When I placed my first order I had a problem with one of the products, so I sent an email and then a phone call and then p'us News or solution !!!!! And for the second order I just received my soap which is full of blow !!!! Be well aware that it is for your products and certainly not for the after sales service whether by mail by phone or on Instagram!!!
Bien
Produces well. Good site. Catastrophic and unkind after-sales service.
2nd order and again I am not given my parcel number, you have to call for it. My second package was misplaced. Luckily found but if the products are fine, there is some progress expected in the delivery process. I was told by email that it had been shipped, but it was only given to the post office several days later, at my request!
I was supposed to receive my package within 48 hours and then it took 6 days. Otherwise, I use it every day since I received it, I can already see the difference....I expect a lot from it. Thank you
It took me more than 2 months to receive my order but someone took over my file after several calls and arranged everything.
To see
Use of soap and cream without oil. After 4 months no improvement on my skin. Really very disappointed!!
The quality of the products is great, there's nothing to complain about. However, when it comes to receiving my parcels, they never arrive at the right place, although I always check the same post office.
No possibility to track the package. Too bad, the products are giving me pimples. I bought them in the hope of getting rid of them, but the effect is the opposite!
After a month I don't see any difference I ordered the peeling in addition to a new soap to see on the long term.
I had ordered 2 goat's milk soaps in addition to other products and there was only one in the package.
No problem to receive the package. But for the product I am not satisfied
I still haven't received my order yet
So far no conclusive results so I can't put a good mark. I'm waiting for a little more hindsight to give my opinion.
The precious cream was open inside the package,
Lipstick looks pretty good, lasts half a day but does not last after eating. The problem is that it took 12 days to get 2 lipsticks! So not sure I'd recommend it. The concept is nice though.
Dries the skin
I expected better appalling face products.
The peel had no more effect than that.
Not bad the soap ends very quickly though.
I placed two orders on the site. The first time I received a broken, crumbled and unpackaged soap in my mailbox. This time it is the pump bottle of my day cream that does not work.
Products arrived damaged
I'm getting emails that aren't meant for me and it's creepy !!!
Very long time to receive the package
It is unfortunate that this company uses a carrier who does not transmit the necessary information to pick up the parcel that has arrived . I wrote 3 times to get the elements, no answer from Pinup-secret. It was my first order with them and it will certainly be my last one !
Not natural as indicated and not so effective
I have an acne problem (not huge) but it didn't work at all I wash myself morning and evening every day and put the cream without alcohol but no result so not satisfied at all More the price and exorbitant