/10
★★★★★
based on 77396 reviews published
★★★★★
based on 77396 reviews published
Latest customer reviews
5
/5
★★★★★
Very satisfied
Françoise P.
purchased on 23/11/2024
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5
/5
★★★★★
I've been using goat's milk soap for years and it works perfectly well on my combination skin!
Célia A.
purchased on 24/11/2024
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5
/5
★★★★★
👍👍👍👍
Isabelle M.
purchased on 23/11/2024
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5
/5
★★★★★
At the top
Julie L.
purchased on 25/11/2024
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5
/5
★★★★★
I love Pinup Secret! The best skincare I've ever had.
Andrea B.
purchased on 23/11/2024
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5
/5
★★★★★
From order to delivery, one week... very happy!
Catherine M.
purchased on 22/11/2024
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5
/5
★★★★★
Great products as usual
Angélique H.
purchased on 16/11/2024
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1
/5
★☆☆☆☆
Responsiveness ++ for parcel dispatch. On the other hand, after-sales service is neglected and almost non-existent for returns. That says a lot about the motivations of this company, which must be very profitable ...
Aubrin H.
purchased on 22/11/2024
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5
/5
★★★★★
The soap is revolutionary, I really like it
Nadia O.
purchased on 22/11/2024
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5
/5
★★★★★
Super product I recommend
Laura H.
purchased on 10/11/2024
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5
/5
★★★★★
Very good product
Amelie B.
purchased on 25/11/2024
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5
/5
★★★★★
Great product, fast delivery, I love it, I recommend it.
Terrade P.
purchased on 23/11/2024
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2
/5
★★☆☆☆
Due to an error at Pin Up Secret, the delivery address was not transferred correctly and the parcel did not arrive. After lengthy contact, it took more than five weeks for my order to finally arrive. The communication was not good, standardized and without an apology.
Verena Z.
purchased on 30/09/2024
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5
/5
★★★★★
Effective, quality products. I highly recommend 😉
Sophie D.
purchased on 21/11/2024
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5
/5
★★★★★
Unbelievable!
Florie A.
purchased on 21/11/2024
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5
/5
★★★★★
Perfect
Karole G.
purchased on 17/11/2024
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1
/5
★☆☆☆☆
Three shipments were sent, each one was lost, the fourth was delivered. Anything can happen, especially in the run-up to Christmas, but the communication and support from Pinup was a disaster! No concessions, no goodwill or refunds. I waited over 2 months for my order.
Tessa W.
purchased on 11/10/2024
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5
/5
★★★★★
Just beautiful
Kaouthar J.
purchased on 30/10/2024
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1
/5
★☆☆☆☆
The returns process is an act and not at all customer-friendly. If you swear by your product, it is also possible to send it back with less effort and at a lower cost. Always read what you can expect, here the ingredients didn't fit at all and through experience reports, unfortunately read too late, nothing at all for sensitive skin.
Nadine P.
purchased on 21/11/2024
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5
/5
★★★★★
INCREDIBLE !!!!
Noureine B.
purchased on 18/11/2024
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5
/5
★★★★★
Very good, my complexion is matte thanks to the soap and the precious cream.
Marie N.
purchased on 04/11/2024
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5
/5
★★★★★
Top!
Marina A.
purchased on 19/11/2024
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5
/5
★★★★★
Very satisfied very good product top
Nadia M.
purchased on 19/11/2024
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5
/5
★★★★★
Fast, uncomplicated, good quality, as always:)
Marcel K.
purchased on 20/11/2024
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5
/5
★★★★★
I love your products, they suit my skin type perfectly and my parcel arrived earlier than expected.
Alexandra B.
purchased on 16/11/2024
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5
/5
★★★★★
Top
Kelly B.
purchased on 21/11/2024
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1
/5
★☆☆☆☆
Miserable communication.
Klaus W.
purchased on 31/10/2024
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5
/5
★★★★★
Super product, very satisfied!
Coralie S.
purchased on 21/11/2024
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1
/5
★☆☆☆☆
Two of the three products arrived with damaged packaging. The make-up remover even had half of its protective film open. It is questionable how long the product will now keep, as I cannot of course determine when the protective film was partially removed (the product can only be kept for 12 months after opening). The face cream has leaked and the container is sticky as a result. I suspect that I received a product that had already been opened and returned by another customer. I was so outraged that I forgot to take a photo of everything, which means I am now unable to request a refund. All in all, I bought and paid for 3 expensive products, 2 of which were damaged, opened and some of which have already leaked. Never again!
Clarissa S.
purchased on 20/11/2024
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2
/5
★★☆☆☆
Disappointed to have contacted the customer service for a defect on a product and I was not solved.
Théa L.
purchased on 20/11/2024
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