/10
★★★★★
based on 1206 reviews published
★★★★★
based on 1206 reviews published
Latest positive customer reviews
5
/5
★★★★★
Very fast shipping and very good products.
Tessa C.
purchased on 16/04/2025
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5
/5
★★★★★
The Plantin house combines expertise and efficiency! The customer service is very responsive and the delivery is really fast. Excellent products. We have been enjoying ourselves since we discovered the Plantin House. Thank you!
Isabelle T.
purchased on 09/04/2025
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4
/5
★★★★☆
Speed and simple communication with the Plantin team. However, Chronofresh put my package in the mailbox of the Chateau where we were staying, and it took us 2 days to find it because "they didn't have proof of delivery and then no one knew where the package was," despite having called twice, they assured me that it was impossible for it to be in the mailbox, as the "fresh" package must be delivered "in person"; luckily, we eventually found the package, but the ChronoFresh service is really annoying. I had 20 people available on site ready to receive it, but they decided to ignore my clear instructions to "Call upon arrival."
Juliana H.
purchased on 08/04/2025
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Answer from Plantin
Hello Madam, Thank you for taking the time to leave your feedback. We are sorry to hear that your experience with our carrier was not satisfactory. We will forward your message to Chronofresh support alongside your complaint so that this does not happen again in the future. Wishing you an excellent day.
5
/5
★★★★★
Perfect
Jean-pierre L.
purchased on 02/04/2025
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5
/5
★★★★★
Everything is perfect
Philippe H.
purchased on 01/04/2025
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5
/5
★★★★★
Ordered truffles from Périgord twice, fast delivery, delicious product. The storage advice is appreciated. Next time I look for truffles, I will order here.
Rémi M.
purchased on 11/03/2025
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5
/5
★★★★★
Order met expectations!
Elodie C.
purchased on 24/03/2025
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5
/5
★★★★★
Very good product
Roland B.
purchased on 23/03/2025
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5
/5
★★★★★
Good
Laurent V.
purchased on 24/03/2025
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5
/5
★★★★★
Excellent!
Claude G.
purchased on 24/03/2025
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5
/5
★★★★★
Hello. I am always very well received, the staff listens to our expectations. Delivery times are well respected. Stay yourselves.
Bruno G.
purchased on 24/03/2025
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5
/5
★★★★★
Very good product
Claude S.
purchased on 16/03/2025
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5
/5
★★★★★
Very good products
Nathalie D.
purchased on 19/03/2025
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5
/5
★★★★★
The truffles were very fresh upon arrival (firm and without any fermentation smell) and excellent to taste. However, I would have liked there to be a moisture absorber in the plastic - as was the case with my previous orders.
Stéphane R.
purchased on 17/03/2025
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5
/5
★★★★★
Perfect!!!
Emmanuelle M.
purchased on 10/03/2025
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5
/5
★★★★★
As usual, excellent quality product, as ordered, perfectly packaged and delivered on time. Nothing to say and great satisfaction.
Chantal V.
purchased on 05/03/2025
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5
/5
★★★★★
Excellent follow-up and after-sales service
Stéphane J.
purchased on 05/03/2025
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5
/5
★★★★★
A beautiful fragrance. Thank you very much. Do you still have some?
Régis A.
purchased on 05/03/2025
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5
/5
★★★★★
Fast delivery, perfect packaging and high quality product.
Valéry B.
purchased on 27/02/2025
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5
/5
★★★★★
As always, super fast and well-protected shipment. Quality truffles, interesting choice of quantities. On the other hand, Chronofresh delivers whenever it wants; it's a pain.
Sophie M.
purchased on 05/03/2025
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5
/5
★★★★★
A VERY FAIR PRICE FOR A VERY GOOD PRODUCT
Jean Francois T.
purchased on 04/03/2025
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5
/5
★★★★★
Always perfect 👍
François M.
purchased on 27/02/2025
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5
/5
★★★★★
Perfect
Leonardelli S.
purchased on 26/02/2025
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5
/5
★★★★★
Very good product
Isabelle L.
purchased on 26/02/2025
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5
/5
★★★★★
As truffle fans, we were very satisfied with the product. The delivery also went very well (packaging and speed).
Sandrine L.
purchased on 27/02/2025
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5
/5
★★★★★
Impeccable
David L.
purchased on 26/02/2025
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5
/5
★★★★★
Very good
Philippe D.
purchased on 26/02/2025
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5
/5
★★★★★
Perfect!
Marie Jose Et Claude C.
purchased on 24/02/2025
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5
/5
★★★★★
Very good, nothing to complain about the only thing is the delivery which gives you a little late the range of delivery times.
Marc S.
purchased on 23/02/2025
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4
/5
★★★★☆
The truffles had little taste.
Jean-pierre G.
purchased on 22/02/2025
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