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G
Rating: 5 out of 5
Excellent
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 879 published reviews
Summary of reviews
Precision Ski Rent delivers a consistently smooth and accessible booking experience with an easy-to-use, well-designed site that allows changes to dates without losing items in the cart and clear, fast navigation. Customers highlight attractive pricing, strong value, and frequent discounts, with several notes about excellent pricing, great value for money, and competitive rates across multiple offers. The service quality is emphasized through rapid responses to messages, straightforward ordering, and reliable, straightforward processes from browsing to booking, plus consistently easy and efficient bookings and well-located shops in resorts. Overall, the experience is described as fluid, fast, and easy, with repeat customers appreciating the dependable, hassle-free journey each year.
All reviews
M
Rating: 5 out of 5
Perfect team
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F
Rating: 5 out of 5
Great!
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M
Rating: 5 out of 5
Very professional! Attentive to the whole family and very good advice. Thank you
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J
Rating: 5 out of 5
Perfect!
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L
Rating: 5 out of 5
Nothing to complain about
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C
Rating: 1 out of 5
There was a huge queue in the shop and staff were moving extremely slowly. Although I booked online, they didn’t have any appropriate equipment so they gave me skis that were far too short and the boots were very old and broken. By that time I had been waiting in the shop for over an hour so took them. I came back the next day to ask if they had any longer skis and they had nothing at all. The staff don’t care at all, I found them really rude
Response from Precision Ski Rent
Hello Camilla,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. Your concerns regarding the queues and equipment availability are noted, and we are committed to improving our services. We appreciate your comments, as they help us enhance the experience for all our customers.
We hope to serve you better in the future.
Best regards,
The Precision Ski Rent Team
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. Your concerns regarding the queues and equipment availability are noted, and we are committed to improving our services. We appreciate your comments, as they help us enhance the experience for all our customers.
We hope to serve you better in the future.
Best regards,
The Precision Ski Rent Team
L
Rating: 2 out of 5
2nd year renting from Precision Ski, we tried a second time. Same observation: Worn children's equipment, out of age. No better for adult equipment. We made sure not to choose the lowest price level. What should it be!
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Response from Precision Ski Rent
Hello Laurent,
Thank you for taking the time to share your feedback. We are sorry to hear that the equipment did not meet your expectations this year. Your feedback is valuable and we use it to improve our offerings. We hope to have the opportunity to present you with better equipment during your next visit.
Best regards,
The Precision Ski Rent team
Thank you for taking the time to share your feedback. We are sorry to hear that the equipment did not meet your expectations this year. Your feedback is valuable and we use it to improve our offerings. We hope to have the opportunity to present you with better equipment during your next visit.
Best regards,
The Precision Ski Rent team
A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good!
S
Rating: 5 out of 5
Efficient team, good advice and friendly!
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B
Rating: 5 out of 5
A bargain price, cheaper than all the surrounding ski rentals by a mile. Very well located, good service and good kit.
S
Rating: 5 out of 5
Very good
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J
Rating: 4 out of 5
Ok
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Y
Rating: 5 out of 5
Excellent services. Very friendly and welcoming staff
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J
Rating: 5 out of 5
Super very welcoming team. I highly recommend
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P
Rating: 1 out of 5
Hello, the store manager was rude and unpleasant. He keeps saying that he has been managing the store for 8 years and therefore he is necessarily right. Fire him.
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Response from Precision Ski Rent
Hello Pierre,
Thank you for taking the time to share your experience. We are sorry to hear that your interaction did not meet your expectations. Your feedback is valuable and we take it very seriously to improve our service. Please feel free to contact us directly to discuss this in more detail.
Best regards,
The Precision Ski Rent team
Thank you for taking the time to share your experience. We are sorry to hear that your interaction did not meet your expectations. Your feedback is valuable and we take it very seriously to improve our service. Please feel free to contact us directly to discuss this in more detail.
Best regards,
The Precision Ski Rent team
P
Rating: 5 out of 5
Second consecutive year and still perfect, warm welcome and quality equipment.
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J
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
The site is easy to use.
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M
Rating: 5 out of 5
Great service, easy storage
G
Rating: 5 out of 5
Impeccable equipment Super helpful and competent staff
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S
Rating: 5 out of 5
Very good !
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J
Rating: 5 out of 5
Fantastic service and lovely people working there.
E
Rating: 5 out of 5
Easy and very advantageous rates
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T
Rating: 5 out of 5
Very simple to progress to the final booking.
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M
Rating: 5 out of 5
Great service
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R
Rating: 5 out of 5
at the top
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S
Rating: 5 out of 5
Perfect!
F
Rating: 5 out of 5
Friendly and professional team, I recommend
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C
Rating: 5 out of 5
A friendly team and top-notch equipment!
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M
Rating: 5 out of 5
Great guys
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A
Rating: 5 out of 5
very effective and friendly
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C
Rating: 3 out of 5
Some skiers found that the skies were not wax sufficiently and need to have them waxed by their ski instructor. Others found the one ski was more difficult to clip in, take a few go in this ski to clip in the boot.
C
Rating: 1 out of 5
Very disappointed with the customer service. Skis not satisfactory, returned and staff offered to wax and sharpen - we nt back the next day to collect and store was closed. Forced to hire more skis from another shop. Promised full refund by staff in shop however head office refused refund and avoided further correspondence.
K
Rating: 4 out of 5
very good
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V
Rating: 3 out of 5
I rented snow for 2 consecutive years in this shop, last year I rented an intermediate pack and this year a performance pack and yet I got the same board as last year and lower quality bindings, I would like to know what is the point of paying more to have the same equipment?
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S
Rating: 5 out of 5
At the top
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F
Rating: 5 out of 5
Very good
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F
Rating: 4 out of 5
Top staff but unfortunately on a last minute reservation, the equipment was marked available on your site but the shop had nothing left to equip us.
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