9.4/10
★★★★★
based on 841 reviews published

Latest customer reviews

5 /5
★★★★★
As satisfied as ever. Products very well packaged. Thank you very much.
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Sindy H.
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Answer from Prêt à Garnir
Hello Sindy, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Delighted with my purchase fast, reliable delivery very well packaged bravo
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Lutz
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Answer from Prêt à Garnir
Hello Valerie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Satisfied with my order
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Monsieur M.
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Answer from Prêt à Garnir
Hello Antoine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Some products received broken, immediate replacement by seller. Received promptly.
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Michel B.
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Answer from Prêt à Garnir
Hello Michel, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
As good and beautiful as ever, PRETAGARNIR products are a sensation, but still a little expensive.
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La V.
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Answer from Prêt à Garnir
Hello Christian, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4 /5
★★★★☆
I am very satisfied with the products but the express delivery that I pay more for is of no use to me. Because it takes too long.
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Lucie S.
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Answer from Prêt à Garnir
Hello Lucie, Thank you for your message and I understand your concern about delivery. After checking your order, I see that you have selected the Predict home delivery option with DPD. This option allows you to choose a time slot for home delivery, but it is not an express delivery option. If you wanted faster delivery, the Chronopost option would have been the right choice, as it is specifically dedicated to express deliveries. If you have any further questions or would like more information about our different delivery options, please don't hesitate to contact us. Have a nice day Charlotte
5 /5
★★★★★
Fast order processing and shipping
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S.b
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Answer from Prêt à Garnir
Hello Sanae, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4 /5
★★★★☆
Very good product that I recommend to all
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Trzciolek C.
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Answer from Prêt à Garnir
Hello Christian, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
The preparation tips provided with the delivery have had the desired effect.
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Loïc M.
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Answer from Prêt à Garnir
Hello Loïc, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
1 /5
★☆☆☆☆
I have not yet received my parcel.
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Laurent P.
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Answer from Prêt à Garnir
Hello Laurent, Thank you for your message. We apologize for the delay in delivery. After checking, it seems that this delay was due to a bottleneck on the part of the Post Office and the relay point, which were temporarily saturated. Unfortunately, this situation was beyond our control, but we fully understand the inconvenience caused and are sincerely sorry. We are closely monitoring the situation to ensure that your order reaches you as soon as possible. We will keep you informed as soon as we have a more precise update on the delivery status. We thank you for your patience and remain at your disposal for any further questions or assistance. We apologize again for this incident. We hope to see you soon among our satisfied customers. Have a nice day Charlotte
5 /5
★★★★★
Quick order, very well packaged and delicious!
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Magalie
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Answer from Prêt à Garnir
Hello Magalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Very very satisfied with my order. I will place a new one soon
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Magalie P.
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Answer from Prêt à Garnir
Hello Magalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4 /5
★★★★☆
Everything perfect , customer service super !!!! just times the site has problems
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Patricia V.
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Answer from Prêt à Garnir
Hello Patricia, We're delighted to hear that you were satisfied with your shopping experience with us. In a few weeks, a new version will be online. We should have no more problems... We'd like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offers. Charlotte
5 /5
★★★★★
First small order. I am satisfied with both the speed of delivery and the follow-up of the order. The products ordered (small choux) are very good. No one suspected that these choux (which I garnished) were industrial.
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Maurice
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Answer from Prêt à Garnir
Hello Maurice, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4 /5
★★★★☆
Fast delivery Bite of good size and nice shape. Too bad it's not made with butter but with palm oil. Some bites damaged despite careful packaging.
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Gerard
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5 /5
★★★★★
Very good phone contact with Charlotte, very professional and attentive. I recommend and very fast delivery. Cdt
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Jean C.
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Answer from Prêt à Garnir
Hello Jean Claude, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Very good products, neat packaging and fast delivery! Highly recommend!
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Julie M.
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Answer from Prêt à Garnir
Hello Julie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Very good product, express delivery, perfect! I recommend
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Emilie
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Answer from Prêt à Garnir
Hello Emilie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Another order arrived very well packaged and as always satisfied with the products received and also with the little gift I received with my order. Many thanks for the speed of delivery. In short, I recommend Prêt à garnir products.
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Nathalie G.
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Answer from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
I had already bought this product 2 years ago for a party and recommend it for an aperitif dinner at the end of September. I think everything will be fine.
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Nhu M.
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Answer from Prêt à Garnir
Hello Nhu Mai, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
PERFECT SHARPNESS
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Arnaud P.
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Answer from Prêt à Garnir
Hello Arnaud, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
1 /5
★☆☆☆☆
I received mini lightning bolts instead of normal lightning bolts.
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Ra
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Answer from Prêt à Garnir
Hello Adeline, First of all, thank you for your feedback regarding your last order. We are sincerely sorry for the error that occurred during the preparation of your meal. We fully understand your disappointment and apologize for the situation. We have tried to contact you several times to offer a quick solution, but it seems that we have not been able to reach you. We remain at your disposal to discuss the options that would suit you best: a refund, a credit on your next order or reshipment of the product. Please let us know which solution you prefer, or contact us directly on [telephone number] so that we can assist you as quickly as possible. We apologize again for any inconvenience. We hope we'll be able to make up for it with your next order. Have a nice day Charlotte
5 /5
★★★★★
Products as impeccable as ever! However, there was a lot of breakage on receipt of the parcel....
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François D.
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Answer from Prêt à Garnir
Hello François, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4 /5
★★★★☆
Ras Merci Rien à dire
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Bernard B.
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Answer from Prêt à Garnir
Hello Bernard, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Very good products. The mini tarts arrived intact, but the bottoms of the tarts suffered in transit - all the bottoms were broken. The protection on the bottom of the parcel was too thin - only 1 layer of soft bubbles. It's a shame because the quality of the products is excellent.
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Client S.
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Answer from Prêt à Garnir
Hello Sylvie, Thank you for your feedback and we are very sorry to hear that your order was damaged in transit. We apologize for the inconvenience. Despite all the precautions we take during packing, incidents do occur, beyond our control, due to the numerous manipulations the parcels undergo. We are constantly looking for ways to improve the protection of our parcels, while at the same time being mindful of our customers' environmental concerns, which encourage us to reduce the amount of packaging we use. If you have any further concerns or questions, please don't hesitate to contact us. We are here to help and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused, and look forward to the opportunity to regain your trust and continue to serve you in the future. We hope this gesture meets your expectations, and thank you for your understanding. Have a nice day Charlotte
5 /5
★★★★★
A sensation for my cocktail party! Small choux pastries stuffed with duck mousse and ham mousse and small tarts (round and square) mimosa egg, surimi/mayo, salmon/cream.... top visual!
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Céline
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Answer from Prêt à Garnir
Hello Céline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
First of all because of the great availability for the customer, but what delighted me the most was the high quality of the product I received, which is not the same as the one bought in a store and sold in another brand. Thank you for knowing about your brand. Monique
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Monique
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Answer from Prêt à Garnir
Hello Monique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
2nd delivery received item in good condition, packaging satisfied
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Client C.
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Answer from Prêt à Garnir
Hello Helene, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
My order was delivered very quickly. The products are excellent! A recommendation without hesitation.
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Dominique R.
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Answer from Prêt à Garnir
Hello Dominique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5 /5
★★★★★
Fast shipping, great product and fast, efficient customer service.
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Emilie P.
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Answer from Prêt à Garnir
Hello Emilie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte