/10
★★★★★
based on 841 reviews published
★★★★★
based on 841 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent quality product!
P.b.
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Answer from Prêt à Garnir
Hello Patrice, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I've always been delivered as agreed on time, I've never been disappointed with the items, and when I've phoned I've always been very well received by Charlotte, who is very pleasant. I highly recommend this site, and I'll remain a customer.
Client M.
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Answer from Prêt à Garnir
Hello André, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
Fast delivery, with a little attention inside for a first order. The sponge cakes ordered are very good and light, but they don't soak up the liquid poured in to make our recipe.
Zaza
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Answer from Prêt à Garnir
Hello Elisabeth, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We will pass on your comments to our supplier. We are therefore pleased to note that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very careful shipping, perfectly packaged products, good information on the progress of the order.
Frédérique V.
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Answer from Prêt à Garnir
Hello Frédérique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very fast shipping despite the payment problems, I received everything in the time I expected! Keep up the good work!
M M.
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Answer from Prêt à Garnir
Hello Jean Pierre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very good quality item. Very attentive to the customer, very good company, really nothing to say. I would recommend without hesitation.
Sandrine D.
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Answer from Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Everything was perfect and delicious
Tania K.
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Answer from Prêt à Garnir
Hello Tania, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3
/5
★★★☆☆
Super fast delivery and reception as usual. I order very often on pretagarnir but this last order did not satisfy me completely. On the box of 120 neutral mini tarts 15 were completely broken impossible to recover and on a box of 20 baba au rhum I had only 18 boxes. This impacted my customer order and I had to improvise at the last minute, which was a real shame. See you next time, as I've always been satisfied.
Jennifer P.
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Answer from Prêt à Garnir
Hello Jennifer, Concerning the breakage of the mini trendy, our supplier has changed some elements of the packaging. Unfortunately, this change has had an impact on the position of the mini tarts during transport. We are currently looking for a solution to this problem. Concerning the missing boxes, this is a human error. We're going to make the preparers aware of the problem, and ask them to be more vigilant. We'll be sure to get back to you directly by e-mail regarding your latest order. Hoping to have met your expectations, Have a nice day Charlotte
5
/5
★★★★★
Top quality products
Laila M.
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Answer from Prêt à Garnir
Hello Laïla, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast delivery and very good product! This is the second time I have ordered this product.
Nathalie A.
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Answer from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
1
/5
★☆☆☆☆
You have DPD as your delivery service and your website states that we receive our product 1 to 2 days after order confirmation and it's been a week. they deliver it to a relay point that is NOT OPEN AT 06:50 when they know it only opens at 7:00!!!! It's completely RIDICULOUS !!!! I needed it last week, NOT THIS WEEK. use another courier or don't provide your service !!!! basta !!!!!
Danae M.
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Answer from Prêt à Garnir
Hello Danae, We are sorry to hear that our carrier did not meet your expectations. We would like to remind you that when you validate your basket on our site, you can choose the carrier that suits you best from the available options. ( DPD - La Poste - Chronopost) The delivery times indicated are given as an indication and may vary according to the carrier's circumstances. We fully understand your frustration regarding this non-conformity and apologize for any inconvenience this may have caused. Please be assured that we take this kind of feedback very seriously. We will pass this information on to our carrier. If you have any further questions, please do not hesitate to contact us. Have a nice day Charlotte
5
/5
★★★★★
Very practical, well presented and a great choice for an aperitif.
Andrée D.
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Answer from Prêt à Garnir
Hello Andrée, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Great product. Rehydrates in a few hours with the filling! I recommend this product.
Client
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Answer from Prêt à Garnir
Hello Virginie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
During the may bank holidays, there was a problem. orders were redone 4 times in order to be sure that only one went through, resulting in 4 identical orders being placed. the next day, customer service called me to rectify the errors made on both sides. very professional.
Gerald L.
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Answer from Prêt à Garnir
Hello Gérald, We'll long remember the long weekends of 2024 at Prêt à Garnir. An unexpected bug that caused us a lot of trouble. We'd like to thank you for your trust and support. We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
Products broken on arrival
Apajh M.
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Answer from Prêt à Garnir
Hello Sylvie, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Very, very good. Speed and everything. Bonus gift...
Yves
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Answer from Prêt à Garnir
Hello Geneviève, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3
/5
★★★☆☆
5 PERCENT PRODUCT BREAKAGE/
Daniel T.
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Answer from Prêt à Garnir
Hello Daniel, Your order was sent on a pallet. With this type of delivery, we don't usually have any breakages. Could you contact me to give me more information about this one? Thank you in advance, Have a nice day Charlotte
4
/5
★★★★☆
Interesting product in quality and price, very fast delivery I recommend ready to garnish
Vb
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Answer from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
Hello the product poorly packaged small cabbage crushed but the product good quantities
Stephane L.
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Answer from Prêt à Garnir
Hello Stéphane, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Very happy with my order and the speed of delivery.
Sabrina G.
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Answer from Prêt à Garnir
Hello Sabrina, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast delivery and quality product. Thank you very much
Anass G.
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Answer from Prêt à Garnir
Hello Anass, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I have just received my order and I am totally seduced by their products. The delivery was fast and the products well packaged. What more can I say than thank you. You've just gained a new loyal customer.
Lucie
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Answer from Prêt à Garnir
Hello Lucie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Quality product and very fast delivery
Veronique B.
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Answer from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
I'm taking off one star for the expiration date. That said, I'm very satisfied with the product I ordered, and the Prêt à garnir team is very nice. I'd recommend it without hesitation.
Catherine
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Answer from Prêt à Garnir
Hello Catherine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. The Charlotte Kits have a 4-month DDM, and we guarantee a minimum 2-month DDM on receipt of this item. So we're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
A new order arrived very well. Products (neutral gluten-free quiches) just received and already tested in sweet version. Always satisfied.
Nathalie G.
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Answer from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
As a regular customer, I'm always happy with their products. I was a little disappointed with my order today, not because of the quality of the products, but because of the 24 vol-au vents, which expire on June 20. The other products are valid until January 2025. Not possible to order less... too bad
Bernadette
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Answer from Prêt à Garnir
Hello Bernadette, We're sorry to hear that you were disappointed with the durability date of the pure butter vol-au-vents you received. We always strive to provide accurate information in our product descriptions so that our customers can make informed decisions. Depending on the type of dough, we guarantee a best-before date of between 1 and 4 months. Pure butter vol-au-vents are a special production. The best-before date delivered was indicated next to the item code. We're sorry if you missed this information. Please note that the puff pastries can be filled and then frozen. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Charlotte
5
/5
★★★★★
Habe schon mehrmals bestellt. Und wieder war alles sehr gut. Vielen Dank.
Einfach A.
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Answer from Prêt à Garnir
Thank you very much
5
/5
★★★★★
As always, on time delivery and responsiveness to the rendezvous Thank you to youn
Frederic T.
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Answer from Prêt à Garnir
Hello Frederic, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Don't hesitate to share your referral code with your friends! It's a win-win situation. We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast delivery! excellent product! recommend to all my friends!
Roselyne L.
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Answer from Prêt à Garnir
Hello Roselyne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Don't hesitate to share your referral code with your friends! It's a win-win situation. We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very serious company with French-made products I recommend
Elodie C.
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Answer from Prêt à Garnir
Hello Elodie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte