/10
★★★★★
based on 841 reviews published
★★★★★
based on 841 reviews published
Latest customer reviews
3
/5
★★★☆☆
Some tarts were broken
Houria M.
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Answer from Prêt à Garnir
Hello Houria, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please do not hesitate to contact us as soon as you receive your parcel if there is any breakage, so that we can work together to find a solution to satisfy you. We're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
Yes, very satisfied. Too bad there was some breakage in the Brest bets.
Fafet P.
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Answer from Prêt à Garnir
Hello Philippe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please do not hesitate to contact us as soon as you receive your parcel if there is any breakage, so that we can work together to find a solution to satisfy you. We're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3
/5
★★★☆☆
Thank you for this delivery and these products at the top but ready to garnish there is for nothing......several small theft to the ,wind rabbit broken....the carrier had to be more careful, despite the super packaging there was breakage.....I will stick all this with my béchamel....thanks to all the team. Aline
Reig
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Answer from Prêt à Garnir
Hello Aline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are very sorry to hear about the breakage of the rabbit puff pastry. This item is new to our range, and we don't have much experience of its packaging to avoid breakage. But it's true that the béchamel will help glue the bottom and top of the puff pastry together. Your positive opinion is very important to us and encourages us to continue our efforts to offer superior quality products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very satisfied with this first purchase. I was worried about the quality of the cookie, but I wasn't, because these ready-to-fill biscuits are delicious and very close to what could be made at home....I warmly recommend them.
Madame L.
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Answer from Prêt à Garnir
Hello Astrid, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Everything was perfect from order to delivery! And how it was used!
Christian T.
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Answer from Prêt à Garnir
Hello Christian, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I order regularly and have always been very satisfied with the products as well as the speed of shipping which is a real plus! Thank you so much!
Mélissa
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Answer from Prêt à Garnir
Hello Melissa, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Cream puffs with good staying power
Sandrine A.
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Answer from Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Perfect I will recommend soon
Delphine L.
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Answer from Prêt à Garnir
Hello Delphine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
2
/5
★★☆☆☆
Parcel arrived on time, in good condition as well as the boxes inside but on opening the box containing the tarts out of 24 tarts per box 8 are damaged, broken therefore not fillable so a third of losses that greatly increases the real price, it's a bit of a shame
Albert L.
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Answer from Prêt à Garnir
Hello Albert, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, it sometimes happens that unforeseen circumstances arise during the handling of packages by carriers, which may result in damage. In such cases, please do not hesitate to contact us by telephone, or by e-mail with a photo of the damaged items. We understand that this experience may have affected your confidence in our products and services. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Hello, so clearly pastry isn't my thing....but frankly I'm thrilled. My dessert for my 50th birthday is going to be top notch. Fast and careful ordering and shipping. Very good quality products. In short, I really like the concept. Thank you so much!
Laetitia S.
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Answer from Prêt à Garnir
Hello Laetitia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3
/5
★★★☆☆
Hello, the macaroon shells are not macarons, they look like cookies, otherwise everything else was perfect.
Frédérique D.
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Answer from Prêt à Garnir
Hello Frédérique, We are delighted that you have enjoyed your shopping experience on the Prêt à Garnir website. Your feedback is extremely valuable to us as it lets us know that we are on the right track and continue to offer excellent service and quality products to our customers. As far as the macaroons are concerned, we would like to clarify that the products you ordered were part of a discontinued series, preceding a recipe change we recently implemented. This change of recipe aims to improve the quality of our macaroon shells and meet our customers' expectations. Thank you for your feedback and support! We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Good products, very satisfied cordially
Achard P.
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Answer from Prêt à Garnir
Hello Patrick, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Perfect product efficiency
Michel
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Answer from Prêt à Garnir
Hello Michel, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Excellent quality, remains very crunchy I highly recommend
Christine E.
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Answer from Prêt à Garnir
Hello Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Compliant products and very quick delivery.
Gareth D.
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Answer from Prêt à Garnir
Hello Gareth, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast shipping
Sylvie B.
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Answer from Prêt à Garnir
Hello Sylvie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I already answered your questionnaire and you answered me!!!
M M.
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Answer from Prêt à Garnir
Hello jean Pierre, Our system automatically generates notification emails each time an order is shipped. Feedback plays a crucial role in our commitment to continuous improvement of our products and services. The feedback we receive from our customers is an invaluable source of information that enables us to identify the aspects we do well and those we can still improve. By soliciting your feedback, we seek to understand your experience with our company. Your feedback helps us to adjust our processes, respond to your needs more accurately and maintain high standards of customer satisfaction. We understand that your time is valuable, and would like to assure you that your participation in these feedback requests is completely voluntary, there is no obligation to respond. Our team is here to help you and make sure your shopping experience is as pleasant as possible. Have a nice day Charlotte
5
/5
★★★★★
Everything is always perfect, both in terms of the quality of the products and the packaging. I'm always satisfied with my orders and very appreciative of the little attention paid to each of my purchases.
Celine
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Answer from Prêt à Garnir
Hello Céline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Super happy with my order! And very good customer service. Fast response. I highly recommend this site!
Yvelise
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Answer from Prêt à Garnir
Hello Yvelise, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
Product quality and saves time.
Evelyne P.
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Answer from Prêt à Garnir
Hello Evelyne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Great site, great product, I recommend
Mansouria
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Answer from Prêt à Garnir
Hello Marousia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Excellent quality products. Fast delivery. Careful ordering. Very satisfied with my order. Thank you very much.
Val
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Answer from Prêt à Garnir
Hello Valerie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very good and responsive
Sextant
Translated review
Answer from Prêt à Garnir
Hello Denis, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
A great help for my business. Impeccable quality. Arrived correctly packed with very little breakage.
Zehra F.
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Answer from Prêt à Garnir
Hello Zehra, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast delivery and always very professional
Irwin S.
Translated review
Answer from Prêt à Garnir
Hello Irwin, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Products as described, fast delivery.
Séverine
Translated review
Answer from Prêt à Garnir
Hello Séverine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3
/5
★★★☆☆
The 40% broken tulips
Xavier B.
Translated review
Answer from Prêt à Garnir
Hello Xavier, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Never disappointed with ready-to-fill products.
Linette
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Answer from Prêt à Garnir
Hello Linette, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Thanks for the tarts and the nice little puff pastries.
Pascale C.
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Answer from Prêt à Garnir
Hello Pascale, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
On-time delivery, well-packed products ac e day not yet consumed
Ft
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Answer from Prêt à Garnir
Hello Fatima, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte