/10
★★★★★
based on 1133 reviews published
★★★★★
based on 1133 reviews published
Latest customer reviews
5
/5
★★★★★
Top quality products
Laila M.
Translated review
Answer from Prêt à Garnir
Hello Laïla, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast delivery and very good product! This is the second time I have ordered this product.
Nathalie A.
Translated review
Answer from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
1
/5
★☆☆☆☆
You have DPD as your delivery service and your website states that we receive our product 1 to 2 days after order confirmation and it's been a week. they deliver it to a relay point that is NOT OPEN AT 06:50 when they know it only opens at 7:00!!!! It's completely RIDICULOUS !!!! I needed it last week, NOT THIS WEEK. use another courier or don't provide your service !!!! basta !!!!!
Danae M.
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Answer from Prêt à Garnir
Hello Danae, We are sorry to hear that our carrier did not meet your expectations. We would like to remind you that when you validate your basket on our site, you can choose the carrier that suits you best from the available options. ( DPD - La Poste - Chronopost) The delivery times indicated are given as an indication and may vary according to the carrier's circumstances. We fully understand your frustration regarding this non-conformity and apologize for any inconvenience this may have caused. Please be assured that we take this kind of feedback very seriously. We will pass this information on to our carrier. If you have any further questions, please do not hesitate to contact us. Have a nice day Charlotte
5
/5
★★★★★
Very practical, well presented and a great choice for an aperitif.
Andrée D.
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Answer from Prêt à Garnir
Hello Andrée, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Great product. Rehydrates in a few hours with the filling! I recommend this product.
Client
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Answer from Prêt à Garnir
Hello Virginie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
During the may bank holidays, there was a problem. orders were redone 4 times in order to be sure that only one went through, resulting in 4 identical orders being placed. the next day, customer service called me to rectify the errors made on both sides. very professional.
Gerald L.
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Answer from Prêt à Garnir
Hello Gérald, We'll long remember the long weekends of 2024 at Prêt à Garnir. An unexpected bug that caused us a lot of trouble. We'd like to thank you for your trust and support. We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
Products broken on arrival
Apajh M.
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Answer from Prêt à Garnir
Hello Sylvie, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Very, very good. Speed and everything. Bonus gift...
Yves
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Answer from Prêt à Garnir
Hello Geneviève, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3
/5
★★★☆☆
5 PERCENT PRODUCT BREAKAGE/
Daniel T.
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Answer from Prêt à Garnir
Hello Daniel, Your order was sent on a pallet. With this type of delivery, we don't usually have any breakages. Could you contact me to give me more information about this one? Thank you in advance, Have a nice day Charlotte
4
/5
★★★★☆
Interesting product in quality and price, very fast delivery I recommend ready to garnish
Vb
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Answer from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
Hello the product poorly packaged small cabbage crushed but the product good quantities
Stephane L.
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Answer from Prêt à Garnir
Hello Stéphane, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Very happy with my order and the speed of delivery.
Sabrina G.
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Answer from Prêt à Garnir
Hello Sabrina, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast delivery and quality product. Thank you very much
Anass G.
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Answer from Prêt à Garnir
Hello Anass, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I have just received my order and I am totally seduced by their products. The delivery was fast and the products well packaged. What more can I say than thank you. You've just gained a new loyal customer.
Lucie
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Answer from Prêt à Garnir
Hello Lucie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Quality product and very fast delivery
Veronique B.
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Answer from Prêt à Garnir
Hello Veronique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
I'm taking off one star for the expiration date. That said, I'm very satisfied with the product I ordered, and the Prêt à garnir team is very nice. I'd recommend it without hesitation.
Catherine
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Answer from Prêt à Garnir
Hello Catherine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. The Charlotte Kits have a 4-month DDM, and we guarantee a minimum 2-month DDM on receipt of this item. So we're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
A new order arrived very well. Products (neutral gluten-free quiches) just received and already tested in sweet version. Always satisfied.
Nathalie G.
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Answer from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
As a regular customer, I'm always happy with their products. I was a little disappointed with my order today, not because of the quality of the products, but because of the 24 vol-au vents, which expire on June 20. The other products are valid until January 2025. Not possible to order less... too bad
Bernadette
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Answer from Prêt à Garnir
Hello Bernadette, We're sorry to hear that you were disappointed with the durability date of the pure butter vol-au-vents you received. We always strive to provide accurate information in our product descriptions so that our customers can make informed decisions. Depending on the type of dough, we guarantee a best-before date of between 1 and 4 months. Pure butter vol-au-vents are a special production. The best-before date delivered was indicated next to the item code. We're sorry if you missed this information. Please note that the puff pastries can be filled and then frozen. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Charlotte
5
/5
★★★★★
Habe schon mehrmals bestellt. Und wieder war alles sehr gut. Vielen Dank.
Einfach A.
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Answer from Prêt à Garnir
Thank you very much
5
/5
★★★★★
As always, on time delivery and responsiveness to the rendezvous Thank you to youn
Frederic T.
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Answer from Prêt à Garnir
Hello Frederic, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Don't hesitate to share your referral code with your friends! It's a win-win situation. We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Fast delivery! excellent product! recommend to all my friends!
Roselyne L.
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Answer from Prêt à Garnir
Hello Roselyne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Don't hesitate to share your referral code with your friends! It's a win-win situation. We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very serious company with French-made products I recommend
Elodie C.
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Answer from Prêt à Garnir
Hello Elodie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Not yet used. Very nice products. Very protective packaging.
Marylis D.
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Answer from Prêt à Garnir
Hello Marylis, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very fast delivery, great products, thank you!
Charlotte M.
Translated review
Answer from Prêt à Garnir
Hello Charlotte, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
3
/5
★★★☆☆
About fifteen mini tarts received broken, too bad
Crbd
Translated review
Answer from Prêt à Garnir
Hello Charlotte, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
My parcel was very well packed, there was no breakage. The tarts and charlottes are very good. I am delighted with this order, I recommend ?
Jo
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Answer from Prêt à Garnir
Hello Joëlle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
The products are great but there's a bit of breakage in transit...
Pas D.
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Answer from Prêt à Garnir
Hello Eric, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Our parcels undergo a lot of handling during transit, and despite our packaging precautions there is unfortunately sometimes breakage. But please don't hesitate to contact us if this happens, and we'll see what we can do about it. We're glad to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I ordered wafer cups to put chocolate liqueur in. I received my order very quickly and I am satisfied. Thanks also for the little gift inside 🙂
David M.
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Answer from Prêt à Garnir
Hello David, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Very good products, quality and very cute aesthetically which will allow to make a pretty buffet... moreover well packed for the delivery which was besides very fast... I highly recommend!
Sylviane S.
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Answer from Prêt à Garnir
Hello Sylviane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I've never been disappointed by the products or the company, and the delivery service is very fast, except for a small problem with the delivery charges. I love this site and will continue to order.
Irwin S.
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Answer from Prêt à Garnir
Hello Irwin, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Good care and fast delivery for fresh products in good condition.
Marie
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Answer from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Perfect, very satisfied
Géraldine T.
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Answer from Prêt à Garnir
Hello Géraldine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Excellent product, fast delivery, experience to be repeated.
Roger
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Answer from Prêt à Garnir
Hello Roger, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I am very pleased and delighted. Thank you again for the gift. My guests were delighted!!!
Soumia B.
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Answer from Prêt à Garnir
Hello Soumia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Great discovery Fast delivery Products packaged with care The products are good except for the sepia cones, which in my opinion are of no interest ( personal opinion )
Christine C.
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Answer from Prêt à Garnir
Hello Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I made a beautiful presentation for an aperitif that was a great success.
Pierrette D.
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Answer from Prêt à Garnir
Hello Pierrette, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
4
/5
★★★★☆
Good product for both savoury and sweet dishes
Yvon F.
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Answer from Prêt à Garnir
Hello Yvon, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
It was perfect. Used for a family Easter dinner. Overall satisfaction.
Daniel C.
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Answer from Prêt à Garnir
Hello Daniel, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
Good overall!
Jean L.
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Answer from Prêt à Garnir
Hello Jean Luc, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte
5
/5
★★★★★
I'm very satisfied with pretagarnir, the products are good and the recipes delicious, and the little gift is much appreciated.
Liliane S.
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Answer from Prêt à Garnir
Hello Liliane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Charlotte