/10
★★★★★
based on 707 reviews published
★★★★★
based on 707 reviews published
Latest customer reviews
5
/5
★★★★★
Au top!!! Charlotte is really pro!!! Puts d back quickly and brings a solution. The products are great.
Ness
Translated review
Answer from Prêt à Garnir
Hello, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast delivery; items very well packaged.
M M.
Translated review
Answer from Prêt à Garnir
Hello Jean-Pierre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
3
/5
★★★☆☆
The macaroon shells were top-notch. The downside was that the tart shells were delicious, but half of them were broken, specifically the bottom layer - so I couldn't use them. Perhaps the logistics or the packaging need to be reviewed.
Enora
Translated review
Answer from Prêt à Garnir
Hello Enora, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Conform to my order, after a bug, everything necessary was done to restore my order, I appreciate the small gift, add, Thierry
Thierry L.
Translated review
Answer from Prêt à Garnir
Hello Thierry, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very satisfied with my order. Thank you very much for the little gift
Lorette A.
Translated review
Answer from Prêt à Garnir
Hello Lorette, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Super items, careful shipping, everything is perfect
Claude B.
Translated review
Answer from Prêt à Garnir
Hello Claude, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast and very careful delivery. The quality is perfect and everything is very well protected..I can't wait to make my macaron and petit choux pieces.no breakage and a gift in the parcel.perfect.thank you Laura who prepared my order.
Elodie M.
Translated review
Answer from Prêt à Garnir
Hello Elodie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Everything went well with the delivery. The tarts were in good condition. And everything was very good.
Bénédicte A.
Translated review
Answer from Prêt à Garnir
Hello Bénédicte, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
VERY GOOD EXPERIENCE FAST AND CAREFUL DELIVERY
Annie
Translated review
Answer from Prêt à Garnir
Hello Annie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Excellent product quality and delivery times. Thank you
Laurence C.
Translated review
Answer from Prêt à Garnir
Hello Laurence, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Top shipping speed and quality products
Stephanie M.
Translated review
Answer from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
First order. Everything as expected. Delivery times respected. I will order again if necessary. Thank you.
Maxime C.
Translated review
Answer from Prêt à Garnir
Hello Maxime, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
The site is always very clear and easy to use. The products always meet my expectations, and customer service is very attentive to the slightest problem. They react very quickly, and that's a very important sign of quality.
Linette
Translated review
Answer from Prêt à Garnir
Hello Linette, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Responsive, very good products, I recommend.
Burgat N.
Translated review
Answer from Prêt à Garnir
Hello Nadia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Top product
Sindy H.
Translated review
Answer from Prêt à Garnir
Hello Sindy, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
4
/5
★★★★☆
Super happy except that there is a lack of information. It would be good to inform customers how long to fill the cones (for example) before tasting. To avoid the cones going soft. And there should be a few more recipe ideas. Otherwise everything is perfect. Thank you
Isabelle G.
Translated review
Answer from Prêt à Garnir
Hello Isabelle, Thank you for taking the time to leave a review. We're sorry to hear that our mini cones did not meet your expectations. We include an information letter in each parcel to help you fill our mini-canapés. In the section devoted to our mini-cocktails, it says: "Our range of mini-cocktails can be filled up to the minute, up to ½ hour in advance". This information also appears in the description on the site, but perhaps it's not visible enough. Clearly this isn't enough, so we're going to revise our communication to make it more visible. We hope you'll continue to enjoy our products and services, and that you'll come back soon to discover new gourmet offers. Have a nice day Charlotte
5
/5
★★★★★
Hello I am delighted with my first order on Pretagarnir fast and very careful shipping I recommend this site where there is a choice is perfect I will place an order soon thank you Ms. Wissang
Maryse
Translated review
Answer from Prêt à Garnir
Hello Maryse, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very good service! I had the recipient's name changed at the last minute; everything was done quickly at my request and the parcel was picked up promptly. The merchandise was impeccable as always!
Silvia V.
Translated review
Answer from Prêt à Garnir
Hello Silvia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
3
/5
★★★☆☆
Good product shame to pay such an expensive Chronopost that does not arrive on time request In addition 5tartelettes unusable following the carrier nn meticulous I think
Sebastien B.
Translated review
Answer from Prêt à Garnir
Hello Sébastien, We're sorry to hear that delivery via Chronopost did not meet your expectations. As is our daily commitment, we shipped your order the same day. Unfortunately, once your parcel enters the distribution network, we can no longer intervene. We understand that this experience may have undermined your confidence in our services. We sincerely hope to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day. Charlotte
5
/5
★★★★★
Excellent quality products, easy and practical to use from aperitif to dessert! An undeniable time-saver, and above all, the products are very good.
Laura
Translated review
Answer from Prêt à Garnir
Hello Laura, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Perfect experience! Thanks to Magalie. I'd recommend you without hesitation.
Enora
Translated review
Answer from Prêt à Garnir
Hello Enora, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Perfect, fast delivery and impeccable quality
Pascale H.
Translated review
Answer from Prêt à Garnir
Hello Pascale, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Top of the range. Fast delivery. Nice and good products
Dalila D.
Translated review
Answer from Prêt à Garnir
Hello Dalila, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
The macaroons arrived completely hard, impossible to use them, too bad for my last order the macaroons were delicious!
Emma S.
Translated review
Answer from Prêt à Garnir
Hello Emma, We're sorry to hear that the macaroon shells did not meet your expectations. We will immediately pass on the information to our supplier. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we will do everything in our power to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
I placed an order for the preparation of a buffet, I am totally satisfied, the delivery super fast and the products are of good quality and carefully packaged I will order again and I will advise around me.
Mamylou
Translated review
Answer from Prêt à Garnir
Hello Alexandre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Always so satisfied with the order...everything arrives very well packed and therefore in perfect condition...and always the little gift...very much appreciated.merci
Madame L.
Translated review
Answer from Prêt à Garnir
Hello Mrs. Leconte, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. Please feel free to share your referral code! We're delighted that we've lived up to your expectations. Your positive feedback is very important to us, and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very fast and good merchandise
Michele L.
Translated review
Answer from Prêt à Garnir
Hello Michèle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
High-quality products, fast, accurate delivery.
Frederic C.
Translated review
Answer from Prêt à Garnir
Hello Frederic, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
I never received my order
Pascal J.
Translated review
Answer from Prêt à Garnir
Hello Pascal, Prêtàgarnir undertakes to dispatch all orders placed before noon on the same day. After checking, I can confirm that this was the case for your parcel. I also note that an e-mail was sent to you with a link for tracking. Prêtàgarnir has therefore dispatched your order. I contacted DPD today, and here is an extract from their reply: "Hello Charlotte, I am following up your request concerning the delivery of your parcel number N°250062324836456. First of all, on behalf of DPD France, I would like to apologize for the lack of traceability. In fact, we have had no trace of your parcel in our computer system since 18/07/2023". It appears that the parcel was lost by the carrier. We apologize for this. We will take immediate action to send you a new parcel. Have a nice day Charlotte
5
/5
★★★★★
Excellent products
Laurence
Translated review
Answer from Prêt à Garnir
Hello Laurence, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte