/10
★★★★★
based on 945 reviews published
★★★★★
based on 945 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
All macaroons are dry
Puiu D.
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Answer from Prêt à Garnir
Hello Puiu, We are sorry to hear that our macaroon shells did not meet your expectations in terms of texture and apologize for this disappointing experience. We sincerely appreciate your feedback and are committed to constantly improving our products to ensure your complete satisfaction. To remedy the situation and improve the texture of your macaroons, we recommend that you garnish them with a ganache or cream of your choice. The right filling will add moisture and tenderness to the shells, making for a more pleasurable eating experience. You can also store filled macaroons in an airtight container in the freezer. This will allow the macaroons to soften slightly when defrosted, improving texture and taste. We hope these tips will help you fully appreciate our macaroons the next time you try them. If you have any further questions or concerns, please don't hesitate to contact us. Your satisfaction is our top priority, and we're here to help. Thank you for your understanding and loyalty. Have a nice day Charlotte
5
/5
★★★★★
Fast and high quality
Pascale H.
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Answer from Prêt à Garnir
Hello Pascale, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Hello I am very satisfied with I highly recommend this site
Marie L.
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Answer from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
I ordered some puffs to garnish. Delivery was fast. The choux were very well protected in the box. The instructions for preparing the choux were very clear and the choux were excellent!
Isabelle R.
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Answer from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
THE PRODUCTS ARE ALWAYS OF EXCELLENT QUALITY
Lydia D.
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Answer from Prêt à Garnir
Hello Lydia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Perfect and fast delivery with carefully packed parcel
David L.
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Answer from Prêt à Garnir
Hello David, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
I never received my order, it's a pity. I had given a precise date to receive it and I was assured that I would have it within the deadline, but still nothing, a real pity.
Labonne
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Answer from Prêt à Garnir
Hello Mr Labonne, As indicated in the reply to your review on September 23, the CHRONOPOST delivery note was signed by a certain "JEAN". We have tried to contact you by phone, unfortunately without success. Please contact us by phone so that we can find out what happened. Have a nice day Charlotte
5
/5
★★★★★
Fast shipping and delicious products
BÉatrice V.
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Answer from Prêt à Garnir
Hello Beatrice, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Speed of delivery top as well as the protection of the products, as for the quality I will be able to judge it only after the use envisaged in a few weeks.
Martine M.
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Answer from Prêt à Garnir
Hello Martine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Well packaged and fast.
Ye K.
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Answer from Prêt à Garnir
Hello Yenny, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Thank you very much, fast shipping and I loved my gift.
Client
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Answer from Prêt à Garnir
Hello Gilbert, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
2
/5
★★☆☆☆
On my last order, there were only 18 tart bases in the 3 boxes of 24.
Leipha H.
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Answer from Prêt à Garnir
Hello Leipha, We sincerely apologize for this inconvenience and understand that it may have caused some frustration. At Prêt à Garnir we place great importance on the quality of our products and services, and regret that this experience does not reflect our usual standards. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. As soon as I received your email, I made the necessary arrangements to have the missing quiches shipped to you as soon as possible. We hope this demonstrates our commitment to your satisfaction and that you will give us another opportunity to provide you with a positive experience. Have a nice day Charlotte
5
/5
★★★★★
Quite a lot of choice on the site, order arrived very well packaged and cabbages as a gift. See you soon for a new order.
Vincent F.
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Answer from Prêt à Garnir
Hello Vincent, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Perfect, very well packaged with only 3 mini tarts broken out of the almost 500 ordered! Thank you for the bite-sized gifts. I'd recommend them if I need them, and I recommend them with my eyes closed!
Anais
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Answer from Prêt à Garnir
Hello Anaïs, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Many thanks for the speed and the pleasant surprise of the gift. Perfectly prepared parcel
Marie-christine R.
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Answer from Prêt à Garnir
Hello Marie Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast shipping, well-protected merchandise.
Marie L.
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Answer from Prêt à Garnir
Hello Marie Laure, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Responsiveness and efficiency
Sandrine G.
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Answer from Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Delicious. Fast and careful delivery.
Inès
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Answer from Prêt à Garnir
Hello Inès, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast and careful delivery. Order well protected. Perfect!
Lilie J.
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Answer from Prêt à Garnir
Hello Lilie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Second order and as satisfied as ever. Thank you for the gifts: it gives the opportunity to test other products. I highly recommend prêtàgarnir. com, top products and services!
Ghis
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Answer from Prêt à Garnir
Hello Ghis, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Bonjour jai eu un petit soucis a l'arrivée de ma commande javais quelques tartelettes de cassees on ma renvoyer ma commande en me la doublant sans soucis .bon accueillul au telephonne et geste tres commercial je recommande prêt a garnir
Gillier R.
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Answer from Prêt à Garnir
Hello Roger, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Excellent products. Fast shipping. Wide selection. Would recommend.
Therese P.
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Answer from Prêt à Garnir
Hello Theresse, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Super company that we have worked with for 3 years, never disappointed, very fast shipping and always a small gift in the package. Thank you for your professionalism!
Marie B.
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Answer from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very good experience for a first. All the products corresponded perfectly to my expectations. Highly recommend.
Madame V.
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Answer from Prêt à Garnir
Hello Madam, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
The parcel arrived in very good condition, no damage to the leaves, and a very nice finish once cooked.
Claude B.
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Answer from Prêt à Garnir
Hello Claude, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
The delivery was fast and the product is perfect.
Thierry M.
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Answer from Prêt à Garnir
Hello Thierry, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Amazing products
J G.
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Answer from Prêt à Garnir
Thank you John !
5
/5
★★★★★
The tart shells were delivered quickly. They're very good, with a 5-month validity date, which is handy for gradually selling out the 96 mini shells. Now I'm testing the fillings, which are quick and not too rich. Excellent results. Delighted with this 1st order.
Anneph
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Answer from Prêt à Garnir
Hello Anne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
I could have evaluated if I had received My order never arrived
Labonne
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Answer from Prêt à Garnir
Hello Jean Yves, According to the Chronopost tracking system, your order was delivered on Friday 22/9/2023 at 12:13 pm to the address you gave us. The delivery note was signed by : Jean. We can provide you with the tracking information for your parcel. Have a nice day Charlotte
5
/5
★★★★★
Easy order Great products Fast delivery I will continue to buy
Alain R.
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Answer from Prêt à Garnir
Hello Alain, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Send quick order
Fatma N.
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Answer from Prêt à Garnir
Hello Fatma, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
3
/5
★★★☆☆
Carrier leaves much to be desired... Failed to deliver the parcel to the address indicated, 2 times in a row, and no information as to why. Yet someone was waiting for the parcel. In the end, I was the one who had to pick it up at a relay point, even though I had paid for home delivery. But that doesn't detract from the quality of the products and Pretagarnir's reliability.
Amélie H.
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Answer from Prêt à Garnir
Hello Amélie, First of all, we would like to apologize for the inconvenience caused by our carrier's failure to comply with delivery instructions. We would like to assure you that we attach great importance to customer satisfaction and take this situation very seriously. We will in turn report this non-compliance to our carrier's customer service department. We also understand that this experience may have undermined your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
The products are of good quality, very well packaged, super fast delivery, very, very happy.
M. P.
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Answer from Prêt à Garnir
Hello Monique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
I found the product I was looking for and even better 🙂 the delivery was fast, I was afraid it would melt with this period of high heat but nickel and super well packaged! I'm delighted!
Mystie28
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Answer from Prêt à Garnir
Hello Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
I'm always happy with the ready-to-fill products, which make my job easier at aperitif dinners...
Martine B.
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Answer from Prêt à Garnir
Hello Martine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
3
/5
★★★☆☆
Fast shipping. However a lot of broken tarts.
Sophie D.
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Answer from Prêt à Garnir
Hello Sophie, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day!
5
/5
★★★★★
Package arrived without any problems. Very satisfied with the products. Would recommend.
Josiane L.
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Answer from Prêt à Garnir
Hello Josiane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Good quality
Sully M.
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Answer from Prêt à Garnir
Hello Sully, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Never disappointed with their product
Gerald L.
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Answer from Prêt à Garnir
Hello Gérald, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
The quality of the administrative services and the quality of the products are for me two assets that Prêt à garnir has. It is not my first experience, I have always been satisfied.
Alain J.
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Answer from Prêt à Garnir
Hello Alain, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte