/10
★★★★★
based on 707 reviews published
★★★★★
based on 707 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent experience This weekend's brunch was a huge success. Quality products and original visuals make your buffets classy and sophisticated.
Client
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Answer from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Tartlet sizes are. Ideal for a buffet. Not easy to find. Thank you
Sp
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Answer from Prêt à Garnir
Hello Jessica, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
The site is well informed and pleasant to consult, ordering is easy, shipping is fast, the packaging is very neat and the gift is much appreciated. This is the second time I've ordered from Pretagarnir and I'm always very satisfied.
Sosar
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Answer from Prêt à Garnir
Hello Sophie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast delivery and carefully packed! Thank you for the gift which made me very happy.
Christine
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Answer from Prêt à Garnir
Hello Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Good products corresponding to what is presented, fast and protected delivery.
Frédérique B.
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Answer from Prêt à Garnir
Hello Frédérique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast delivery. Excellent delivery and pie shells
Morel
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Answer from Prêt à Garnir
Hello Martille, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
This is my first order. I'm very satisfied with both the quality of the products (sweet and savoury mini-bites) and the speed with which the order was dispatched and, above all, the impeccable packaging. The products were recommended to me and I'm doing the same.
Isabelle M.
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Answer from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Excellent products and advice
C.merat
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Answer from Prêt à Garnir
Hello Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
I have already answered this questionnaire
M M.
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Answer from Prêt à Garnir
Dear Jean-Pierre, We would like to inform you that requests for feedback are sent in 2 phases each time you place an order on our site. You will receive an initial e-mail 7 days after placing your order, asking for your opinion on our site and services. Then you'll receive a second mail asking for your opinion on the items you've received. Your feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte The customer service team
5
/5
★★★★★
Good quality products.
Stéphanie S.
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Answer from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
It's easy to prepare a last-minute aperitif with an attractive presentation.
Mme M.
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Answer from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Never been disappointed, neither in the products nor in the deliveries. really perfect
Gerald L.
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Answer from Prêt à Garnir
Hello Gérald, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
I can not answer .my opinion there is a team worthy of the name.je me répète des pro .et je réitère toute ma confiance a cette équipe et met 10 étoiles a Magalie qui a fait un travail remarquable .j'espère que ce message sera adresser a la personne concerner .
Jean-pascal G.
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Answer from Prêt à Garnir
Hello Jean Pascal, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We'll be sure to pass this message on to Magalie, who will be delighted to see that all the attention she pays to our customers' packaging is working for you. We're delighted to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Always very satisfied with my orders, meticulously prepared and very good quality products.
Celine
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Answer from Prêt à Garnir
Hello Céline, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Everything is fine and good.
Cherrier N.
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Answer from Prêt à Garnir
Hello Noël, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very responsive team!
Ella B.
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Answer from Prêt à Garnir
Hello Ella, Thank you for your comment and for your loyalty to our site over the years. We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very satisfied! Quick receipt of order, affordable price, I recommend products well packaged with care. Super
Marthe
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Answer from Prêt à Garnir
Hello Marthe, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast delivery, careful packaging and quality products.
Ga C.
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Answer from Prêt à Garnir
Hello Gaëlle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Fast delivery.
Marc Z.
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Answer from Prêt à Garnir
Hello Marc, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
The products are of good quality, with lots of variety, allowing for many possibilities and creations, ideal for my catering business.
Severine A.
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Answer from Prêt à Garnir
Hello Séverine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. If you have any questions or concerns about the implementation of our ready-to-wear products, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very smooth order, very fast shipping and very well protected to avoid breakage. I recommend
Pierre R.
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Answer from Prêt à Garnir
Hello Pierre, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
The team is very responsive, I received some broken waffle cups, they were sent back to me immediately. The products are very good. I've been using them for several years. Very good site
Isabelle
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Answer from Prêt à Garnir
Hello Isabelle,, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
4
/5
★★★★☆
Very, very professional company, and coming from craftsmen who found it hard to delegate, that's saying a lot! Compared to many of their competitors, who are easier to find through physical retailers, the taste and quality are undeniable, and the customer service is top-notch! The only small flaw beyond their control is delivery, as with many other companies.
Mélanie
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Answer from Prêt à Garnir
Hello Melanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. The last mile between you and us eludes us, and please know that this upsets us, but we do our utmost to make it as smooth as possible. If you have any questions or concerns in the future, please do not hesitate to contact us. We hope you'll continue to enjoy our products and services, and that you'll come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Perfect control
Stéphanie D.
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Answer from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
GOOD QUALITY PRODUCTS GOOD VALUE FOR MONEY VERY FAST DELIVERY
Cecile
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Answer from Prêt à Garnir
Hello Cécile, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
Not great The cones softened very quickly ... preparation of carrot mousse and chickpea purée. And the display was really too small.
Nounou
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Answer from Prêt à Garnir
Hello Ludivine, We're very sorry to hear that you're disappointed with your purchase from our site and the fact that our mini-cones soften quickly. We understand that this may affect your experience and would like to provide you with an explanation. Waffle batter is a delicate mixture of ingredients that is baked to a crisp texture. However, when it comes into contact with moist or liquid toppings, it may lose its initial crispness and become softer. The texture of the filling plays a key role in how quickly the waffle cone can soften. Fillings rich in water or moisture tend to penetrate the batter and moisten it, resulting in a faster loss of crispness. To prolong the crisp texture of your waffle batter cone, we suggest you take a few simple steps: - Opt for less moist toppings or opt for thickened versions - Dress your mini cones a la minute. Please note that even with these tips, the delicate nature of waffle batter can lead to gradual softening over time. As for the tray that accompanies the mini-cones, the painter's palette enclosed has 8 holes, adapted to the size of the box in which the mini-cones are housed. You'll find other displays in the materials section (https://pretagarnir.com/40-materiel). If you have any further questions or concerns, please don't hesitate to contact us. We're here to help, and we hope your next experience with our mini-cones will be more satisfying. Have a nice day. Charlotte
3
/5
★★★☆☆
The parcel was not delivered to the requested relay point but about twenty kilometers away and there were about twenty broken trendy items.
Nadine D.
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Answer from Prêt à Garnir
Hello Nadine, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel, and the non-delivery to the requested relay point. We would like to assure you that we attach great importance to customer satisfaction and take this situation very seriously. As far as delivery to another relay point of your choice is concerned, please note that this is beyond our control. It sometimes happens that the chosen relay point refuses to accept parcels due to lack of space, or simply because it is closed for the vacations. This is quite exceptional. As far as you are concerned, according to the tracking of your order, I have not noticed any information from DPD concerning the change of destination. We will be sure to inform them of your dissatisfaction so that this does not happen again. The breakage of your parcel is a rare and isolated incident which does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
5
/5
★★★★★
Everything is perfect, thank you for your attention!
Angelique R.
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Answer from Prêt à Garnir
Hello Angélique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
2
/5
★★☆☆☆
I've always been satisfied with my orders, except for the last one when I had a dozen lightning bolts destroyed.
Catherine M.
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Answer from Prêt à Garnir
Hello Catherine, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We fully understand your disappointment and the concern this may have caused regarding the quality of our products. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have undermined your confidence in our products, and we sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive and worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
5
/5
★★★★★
The site is very well done, the recipes very simple and complete. The response to the email was fast and the products were sent very carefully, nothing was broken. I recommend this site for its reliability.
Marie P.
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Answer from Prêt à Garnir
Hello Marie Paule, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte