/10
★★★★★
based on 945 reviews published
★★★★★
based on 945 reviews published
Latest customer reviews
4
/5
★★★★☆
Very, very professional company, and coming from craftsmen who found it hard to delegate, that's saying a lot! Compared to many of their competitors, who are easier to find through physical retailers, the taste and quality are undeniable, and the customer service is top-notch! The only small flaw beyond their control is delivery, as with many other companies.
Mélanie
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Answer from Prêt à Garnir
Hello Melanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. The last mile between you and us eludes us, and please know that this upsets us, but we do our utmost to make it as smooth as possible. If you have any questions or concerns in the future, please do not hesitate to contact us. We hope you'll continue to enjoy our products and services, and that you'll come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Perfect control
Stéphanie D.
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Answer from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
GOOD QUALITY PRODUCTS GOOD VALUE FOR MONEY VERY FAST DELIVERY
Cecile
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Answer from Prêt à Garnir
Hello Cécile, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
1
/5
★☆☆☆☆
Not great The cones softened very quickly ... preparation of carrot mousse and chickpea purée. And the display was really too small.
Nounou
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Answer from Prêt à Garnir
Hello Ludivine, We're very sorry to hear that you're disappointed with your purchase from our site and the fact that our mini-cones soften quickly. We understand that this may affect your experience and would like to provide you with an explanation. Waffle batter is a delicate mixture of ingredients that is baked to a crisp texture. However, when it comes into contact with moist or liquid toppings, it may lose its initial crispness and become softer. The texture of the filling plays a key role in how quickly the waffle cone can soften. Fillings rich in water or moisture tend to penetrate the batter and moisten it, resulting in a faster loss of crispness. To prolong the crisp texture of your waffle batter cone, we suggest you take a few simple steps: - Opt for less moist toppings or opt for thickened versions - Dress your mini cones a la minute. Please note that even with these tips, the delicate nature of waffle batter can lead to gradual softening over time. As for the tray that accompanies the mini-cones, the painter's palette enclosed has 8 holes, adapted to the size of the box in which the mini-cones are housed. You'll find other displays in the materials section (https://pretagarnir.com/40-materiel). If you have any further questions or concerns, please don't hesitate to contact us. We're here to help, and we hope your next experience with our mini-cones will be more satisfying. Have a nice day. Charlotte
3
/5
★★★☆☆
The parcel was not delivered to the requested relay point but about twenty kilometers away and there were about twenty broken trendy items.
Nadine D.
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Answer from Prêt à Garnir
Hello Nadine, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel, and the non-delivery to the requested relay point. We would like to assure you that we attach great importance to customer satisfaction and take this situation very seriously. As far as delivery to another relay point of your choice is concerned, please note that this is beyond our control. It sometimes happens that the chosen relay point refuses to accept parcels due to lack of space, or simply because it is closed for the vacations. This is quite exceptional. As far as you are concerned, according to the tracking of your order, I have not noticed any information from DPD concerning the change of destination. We will be sure to inform them of your dissatisfaction so that this does not happen again. The breakage of your parcel is a rare and isolated incident which does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have affected your confidence in our products and services. We sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive, worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
5
/5
★★★★★
Everything is perfect, thank you for your attention!
Angelique R.
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Answer from Prêt à Garnir
Hello Angélique, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
2
/5
★★☆☆☆
I've always been satisfied with my orders, except for the last one when I had a dozen lightning bolts destroyed.
Catherine M.
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Answer from Prêt à Garnir
Hello Catherine, First of all, we'd like to offer you our sincerest apologies for the inconvenience caused by the breakage in your parcel. We fully understand your disappointment and the concern this may have caused regarding the quality of our products. We would like to assure you that customer satisfaction is very important to us and that we take this situation very seriously. The breakage of your parcel is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take every measure to ensure that our products are well packaged and protected during transit. Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can result in damage. We also understand that this experience may have undermined your confidence in our products, and we sincerely wish to regain your trust. Your satisfaction is our top priority, and we do our utmost to provide you with a positive and worry-free shopping experience. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily. Once again, we sincerely apologize for any inconvenience caused and look forward to the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
5
/5
★★★★★
The site is very well done, the recipes very simple and complete. The response to the email was fast and the products were sent very carefully, nothing was broken. I recommend this site for its reliability.
Marie P.
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Answer from Prêt à Garnir
Hello Marie Paule, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
5
/5
★★★★★
Very satisfied. I ordered some small ones ready to garnish for an aperitif cocktail and the 2 models chosen are of very good quality, the order was very well packed, no breakage on arrival and fast dispatch! Simply perfect.
Marie
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Answer from Prêt à Garnir
Hello Marie, We are delighted that you have enjoyed your shopping experience on the Prêt à Garnir website and that our mini-cocktails meet your expectations. Your feedback is extremely valuable to us as it lets us know that we are on the right track and continue to offer excellent service and quality products to our customers. Thank you for your feedback and support! We hope you'll continue to enjoy our products and services and come back soon to discover new gourmet offerings. Have a nice day. Charlotte
5
/5
★★★★★
Very clear site, fast delivery and very good products! Delighted to have discovered this site to which I will return with great pleasure! Thank you so much!
Madame C.
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Answer from Prêt à Garnir
Hello Mrs Cholière, We are delighted that you enjoyed your shopping experience on the Prêt à Garnir website and that our puff pastry mini-bouchées met your expectations. Your feedback is extremely valuable to us as it lets us know that we are on the right track and continue to offer excellent service and quality products to our customers. Thank you for your feedback and support! See you soon to discover new gourmet offers. All the best. Charlotte
5
/5
★★★★★
Delivery time nothing to say The product is well packaged The quality of the product is excellent Thank you
Fadela B.
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Answer from Prêt à Garnir
Hello Fedela, We are delighted that you enjoyed your shopping experience on the Prêt à Garnir website. Your feedback is extremely valuable to us as it lets us know that we are on the right track and continue to offer excellent service and quality products to our customers. Thank you for your feedback and support. We hope you continue to enjoy our products and services and that you come back soon to discover new gourmet offerings. Have a nice day. Charlotte
5
/5
★★★★★
Fast and accurate delivery. The products are good and work well.
Guillaume
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Answer from Prêt à Garnir
Hello Guillaume, We are delighted that you have enjoyed your shopping experience on the Prêt à Garnir website and that our PrêtàGarnir mini-cocktails meet your expectations. Your feedback is extremely valuable to us as it lets us know that we are on the right track and continue to offer excellent service and quality products to our customers. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day. Charlotte
5
/5
★★★★★
Very pleased with my purchase, I made it with fresh strawberries for my grandson's 19th birthday.
Odette T.
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Answer from Prêt à Garnir
Hello Odette, Nobody can resist a strawberry Shortcake. We are delighted to hear that you were satisfied with your shopping experience with us. We hope that you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. Have a nice day Charlotte
5
/5
★★★★★
New order still perfect
Cliente
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Answer from Prêt à Garnir
Hello Nathalie, Thank you for taking the time to share your positive review. Your satisfaction is our top priority, and we are delighted to hear that we have once again been able to meet your expectations. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offers. We wish you a pleasant day. Charlotte
5
/5
★★★★★
Very good item And not expensive
Mlle E.
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Answer from Prêt à Garnir
Hello Elisabeth, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products at affordable prices. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings. Have a nice day Charlotte
3
/5
★★★☆☆
Very fast delivery Delicious savoury macaroons Puff pastry tarts very good and close to "home-made". On the other hand, the puff pastry tarts are very fragile, despite very careful packaging. Twenty or so broken shells out of all the cartons ordered. Fortunately I had ordered more than I needed, but perhaps the shells should be protected even more. But thanks for the mini-bites offered with the order.
Laurence C.
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Answer from Prêt à Garnir
Hello Laurence, We're sorry to hear that some of the merchandise in your package was damaged. We understand how frustrating this can be and apologize for any inconvenience caused. Our parcels undergo a great deal of handling in transit, and despite our careful packaging, it sometimes happens that some tartlet bases arrive broken. We understand the importance of receiving products in perfect condition, and we are attentive to every case of breakage reported by our customers. We would like to assure you that we are taking steps to improve our packaging and delivery procedures to minimize such situations in the future. We do our best to provide you with a pleasant shopping experience and we take your feedback into account to continually improve. We hope you will continue to enjoy our products and services and come back soon to discover new gourmet offers.
5
/5
★★★★★
Order received promptly and fully met my expectations.
Stephanie M.
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Answer from Prêt à Garnir
Hello Stephanie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.
5
/5
★★★★★
Very happy with the products I received. This is the 2nd time I have ordered and I have not been disappointed. The bites are beautiful, crisp as they should be and not dry at all. Fast delivery. Impeccable packaging.
As
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Answer from Prêt à Garnir
We are delighted that you have enjoyed your shopping experience on the Prêt à Garnir website and that our puff pastry bites meet your expectations. Your feedback is extremely valuable to us as it lets us know that we are on the right track and continue to offer excellent service and quality products to our customers. Thank you for your feedback and support!
5
/5
★★★★★
Super product quality. Very fast shipping, well packaged and always with a little gift. This is my 4th order and I'm still as happy as ever.
Customer
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Answer from Prêt à Garnir
Hello Elise, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.
5
/5
★★★★★
Very happy with the service, very quick, the day after I received my order. And thanks for the little gift inside the box.
Klant
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Answer from Prêt à Garnir
Hello Tamara, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.
5
/5
★★★★★
A very nice discovery. I've already given a taste to friends who found it very tasty and clever.
Nathalie L.
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Answer from Prêt à Garnir
Thank you Nathalie for taking the time to leave your review of our company. We are delighted to hear that you were satisfied with our services, and our #pretagarnir We would also like to remind you that we have a referral program that may be of interest to you and your friends. If you recommend our company to your friends and family, you could receive a discount on your next purchase. Please feel free to read more on our website or contact us if you have any questions. Thank you again for your trust and support. We look forward to seeing you again soon.
5
/5
★★★★★
Fast and reliable
Sonia
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Answer from Prêt à Garnir
Hello Sonia, We're delighted to hear that you were satisfied with your shopping experience with us. In fact, we do our utmost to dispatch all orders placed before noon the same day. (Except on weekends 🙂 ) At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're delighted that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.
5
/5
★★★★★
Fast shipping, free gift, products with dlc mini + 5 months. Not yet used, but look quality
Aurélie R.
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Answer from Prêt à Garnir
Hello Aurélie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.
5
/5
★★★★★
Very fast delivery, very careful packaging. And a nice little gift, thank you very much.
Audrey C.
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Answer from Prêt à Garnir
Thank you Audrey. We are delighted to hear that you were satisfied with your shopping experience with us and that our products met your expectations. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're delighted that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.
5
/5
★★★★★
Very good seller I recommend for that I put 5 stars goods very well packaged no breakage fast shipping for tarts pure beure and very good make your orders to preagarnir .com
Gérard C.
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Answer from Prêt à Garnir
Thank you Gérard, We are delighted to hear that you were satisfied with your shopping experience with us and that our products met your expectations. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're delighted that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you once again for your trust and support. Should you have any questions or concerns in the future, please do not hesitate to contact us. We hope you will continue to enjoy our products and services, and come back soon to discover new gourmet offerings.