Prêt à Garnir consistently delivers quickly and with careful packaging, and customers praise fast delivery, reliable processing, and helpful communication about order progress. The product range is regarded as varied and the items receive positive notes for taste and alignment with descriptions, with many items described as fresh and well presented. Many reviews highlight dependable service, responsive support, and repeat orders due to strong value and favorable delivery experiences. Customers also appreciate sturdy packaging and thoughtful touches, with several notes about high satisfaction and willingness to reorder.
All reviews
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J L.
Rating: 5 out of 5
I have nothing but praise for this company. The service and products are excellent. Always.
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Response from Prêt à Garnir
Hello Jane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Sonia
Rating: 5 out of 5
Speed and professionalism
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Response from Prêt à Garnir
Hello Sonia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Martine
Rating: 1 out of 5
It's really not good, very thick puff pastry, concrete-hard tarts, hard chouquettes, hard little cones, hard, hard! I'm extremely disappointed, but I'd like to add that the delivery was impeccable, the products are very well packaged and nothing was broken or crumbly, which only adds to my disappointment!
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Response from Prêt à Garnir
Hello Martine, First of all, we'd like to thank you for taking the time to share your review. We are truly sorry to hear that you are not entirely satisfied with our products, and we understand how frustrating a disappointing experience can be. Customer satisfaction is our top priority, and we take every comment seriously to constantly improve our services. Concerning the chouquettes (profiteroles) as stated in the description, and on the label on the box. Our choux pastry range has been dehydrated for better preservation. In fact, their dry texture on delivery can be surprising. Simply garnish them at least 4 hours before serving to restore their softness. The small cones are made from waffle dough. This type of dough quickly absorbs the moisture in your preparation. The harder the batter, the longer it takes to soften once filled. If they're already soft when you receive them, you'll soon have soft cones. About thick puff pastry. The mini-creative range is made with pressed puff pastry. Here too, the aim is to slow down the rise in humidity. All this information is contained in the letter enclosed in your parcel. Your feedback is important to us, and we are always ready to listen to our customers and make any necessary improvements. We remain at your disposal to discuss your experience in more detail. Please don't hesitate to contact us about implementing your #pretagarnir. Have a nice day Charlotte
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Customer
Rating: 5 out of 5
Perfect I recommend, very well packaged, protected, fast delivery, small gift offered.
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Response from Prêt à Garnir
Hello Jean Claude, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Le B.
Rating: 5 out of 5
This isn't the first time I've bought ready-to-fill products. It saves time and ensures success for the crunchy part or the bottom of the cake.
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Response from Prêt à Garnir
Hello Laurence, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Sylvie R.
Rating: 5 out of 5
Very pleasant surprise, super quality and a very nice gift too thank you
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Response from Prêt à Garnir
Hello Sylvie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Bernard
Rating: 5 out of 5
Super good, everything perfect. Fast delivery. Long use-by date...
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Response from Prêt à Garnir
Hello Bernard, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Nathalie G.
Rating: 5 out of 5
Hello I am always satisfied with my orders from Prêt à garnir. Care in packaging and in preparing orders. What's more, the products are great and I get nothing but compliments from people around me, so it's worth the 5 stars.
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Response from Prêt à Garnir
Hello Nathalie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Joëlle F.
Rating: 5 out of 5
The products are of good quality, everything is packaged with care and always a little extra that is much appreciated.
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Response from Prêt à Garnir
Hello Joëlle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Roger
Rating: 5 out of 5
Very good outstanding follow-up Thank you
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Response from Prêt à Garnir
Hello Roger, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Vrignaud
Rating: 4 out of 5
well recu la commande mas pas encore utilisé ,content de ce que j'ai reçu et merci pour le petit geste !!!
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Response from Prêt à Garnir
Hello, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Jennifer P.
Rating: 5 out of 5
Perfect! Very fast delivery and receipt. The products are identical to the description and of very good quality. I order regularly and I'm really satisfied. Thank you for your kind attention.
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Response from Prêt à Garnir
Hello Jennifer, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Aurore M.
Rating: 5 out of 5
Always very satisfied with our orders EVERYTHING arrives in excellent condition, nothing broken. And what's more, with little gifts! And of course, there's nothing wrong with the quality! ???? Thank you for always satisfying our requests!
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Response from Prêt à Garnir
Hello Aurore, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Clément D.
Rating: 5 out of 5
VERY VERY FAST delivery Excellent quality products! I am very pleased?
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Response from Prêt à Garnir
Hello Clément, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Einfach A.
Rating: 5 out of 5
Super schnelle Lieferung, erstklassige Ware und exzellenter Service. Vielen Dank und bis zum nächsten Mal.
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Response from Prêt à Garnir
Danke Suzanne Charlotte
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Marguerite D.
Rating: 5 out of 5
Satisfied
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Response from Prêt à Garnir
Hello Marguerite, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Magali
Rating: 5 out of 5
Very practical and very good
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Response from Prêt à Garnir
Hello Magali, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Viviane
Rating: 4 out of 5
Great experience. I delighted all my guests with these little tarts filled with pastry cream and various fruits in syrup.
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Response from Prêt à Garnir
Hello Viviane, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Samuel V.
Rating: 5 out of 5
next day reception many thanks
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Response from Prêt à Garnir
Hello Samuel, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Rémi O.
Rating: 5 out of 5
A very successful order. Very fast.
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Response from Prêt à Garnir
Hello Rémi, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Corinne P.
Rating: 5 out of 5
Quality products, fast delivery, top quality ?
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Response from Prêt à Garnir
Hello Corinne, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Madame V.
Rating: 5 out of 5
My first experience being a success, I'm testing the sponge cake part and I hope the result will be the same.
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Response from Prêt à Garnir
Hello Madam, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Jean-Noel L.
Rating: 5 out of 5
Delivery without delay. Ideal packaging. All merchandise in perfect condition. Contents easy to use. Delicious and surprising. Would recommend.
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Response from Prêt à Garnir
Hello Jean Noël, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Isabelle M.
Rating: 5 out of 5
I'm always very satisfied with the quality of our products and our business relations.
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Response from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Anissas
Rating: 1 out of 5
Deplorable customer service, we tried to contact them for a whole day via the number given on the site, to no avail! Delivery is indicated within 24 to 48 hours, order placed on Wednesday afternoon (necessary for a wedding on Saturday afternoon) received on Monday morning!
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Response from Prêt à Garnir
Hello Anissa, We would like to sincerely apologize for the delay in delivery you experienced. We understand how frustrating this can be and regret any inconvenience this may have caused. After checking, I see that you placed your order on Wednesday 18/10/2023 at 11:56 am. It was prepared and made available to the carrier at the same time, and they took charge of it in the afternoon. Unfortunately, a technical incident at our carrier had an impact on the delivery of your package. Sometimes unforeseen events occur during the delivery of parcels, which is why we always recommend ordering 2 weeks in advance for events such as weddings, to avoid any stress in the event of delay or damage. We also understand that this experience may have undermined your confidence in our services. Once again, we sincerely apologize for any inconvenience caused, and hope that we will have the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
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David B.
Rating: 5 out of 5
Fast and accurate shipping
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Response from Prêt à Garnir
Hello David, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Salimata D.
Rating: 5 out of 5
In a single word: Excellent, truly excellent!
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Response from Prêt à Garnir
Hello Salimata, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Adeline
Rating: 5 out of 5
1st order received quickly, very well packaged, quality product and a nice little gift!
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Response from Prêt à Garnir
Hello Adeline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Quentin D.
Rating: 5 out of 5
Second order and still very well served! Very high quality product!
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Response from Prêt à Garnir
Hello Quentin, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Caroline A.
Rating: 5 out of 5
Service beyond reproach. Quality, speed, packaging. Well done and thank you
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Response from Prêt à Garnir
Hello Caroline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Didier L.
Rating: 5 out of 5
Great products.
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Response from Prêt à Garnir
Hello Didier, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Florence H.
Rating: 5 out of 5
Fast delivery Very professional sales team Quality products
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Response from Prêt à Garnir
Hello Florence, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Puiu D.
Rating: 1 out of 5
All macaroons are dry
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Response from Prêt à Garnir
Hello Puiu, We are sorry to hear that our macaroon shells did not meet your expectations in terms of texture and apologize for this disappointing experience. We sincerely appreciate your feedback and are committed to constantly improving our products to ensure your complete satisfaction. To remedy the situation and improve the texture of your macaroons, we recommend that you garnish them with a ganache or cream of your choice. The right filling will add moisture and tenderness to the shells, making for a more pleasurable eating experience. You can also store filled macaroons in an airtight container in the freezer. This will allow the macaroons to soften slightly when defrosted, improving texture and taste. We hope these tips will help you fully appreciate our macaroons the next time you try them. If you have any further questions or concerns, please don't hesitate to contact us. Your satisfaction is our top priority, and we're here to help. Thank you for your understanding and loyalty. Have a nice day Charlotte
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Pascale H.
Rating: 5 out of 5
Fast and high quality
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Response from Prêt à Garnir
Hello Pascale, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Marie L.
Rating: 5 out of 5
Hello I am very satisfied with I highly recommend this site
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Response from Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Isabelle R.
Rating: 5 out of 5
I ordered some puffs to garnish. Delivery was fast. The choux were very well protected in the box. The instructions for preparing the choux were very clear and the choux were excellent!
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Response from Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Lydia D.
Rating: 5 out of 5
THE PRODUCTS ARE ALWAYS OF EXCELLENT QUALITY
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Response from Prêt à Garnir
Hello Lydia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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David L.
Rating: 5 out of 5
perfect and fast delivery with carefully packed parcel
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Response from Prêt à Garnir
Hello David, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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Labonne
Rating: 1 out of 5
I never received my order, it's a pity. I had given a precise date to receive it and I was assured that I would have it within the deadline, but still nothing, a real pity.
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Response from Prêt à Garnir
Hello Mr Labonne, As indicated in the reply to your review on September 23, the CHRONOPOST delivery note was signed by a certain "JEAN". We have tried to contact you by phone, unfortunately without success. Please contact us by phone so that we can find out what happened. Have a nice day Charlotte
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Béatrice V.
Rating: 5 out of 5
Fast shipping and delicious products
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Response from Prêt à Garnir
Hello Beatrice, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
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