★★★★★
based on 1133 reviews published
Latest customer reviews
Very good product Very satisfied
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Always great, I received my package quickly, extremely well packaged so no breakage. A little gift to please... thank you Anais See you very soon for a new order. thank you thank you Aline
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Very good but many tiles were broken. Very unfortunate
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
Bonjour .. La livraison a été rapide et tout est bien arrivé..! Je vais ouvrir les colis cette semaine, cependant les cartons ne sont pas abîmés 😌 Je vous remercie et à bientôt
Good products. Unfortunately, these are often cracked or broken. No improvement after contacting customer service.
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many handling processes beyond our control.
In order to analyze the situation better and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
I cannot comment, having not tasted yet. The penultimate delivery was perfect.
We sincerely thank you for taking the time to leave a review despite not having had the opportunity to try our meringues #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.
If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.
We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.
Thank you for your support and trust. We look forward to counting you among our satisfied customers.
Charlotte
Great, I am very satisfied. The packaging is very secure with bubble wrap. The order apparently had no damage.
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5 stars
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Hello, some tarts arrived broken in the package. The packaging is not sufficient, I am disappointed
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
Perfect. After a delivery error, I contacted customer service, problem solved in 3 minutes, new order sent directly and received in the Netherlands in 3 days and very well packaged. Impeccable. Thank you. Perfect. After a mistake in the delivery, I contacted customer service, problem solved in 3 minutes, new order sent directly and received in the Netherlands within 3 days and very well packaged. Perfect. Thank you.
It's just as it should be.
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Product quality, top notch!
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Very serious at the slightest problem, an unwavering responsiveness, thank you
Thank you very much for your feedback, which touches us deeply!
Your satisfaction is our priority, and knowing that you appreciated our responsiveness encourages us to continue on this path.
Looking forward to seeing you very soon,
Have a nice day
Charlotte
Great
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Happy with your delivery, too bad the choux are not a bit bigger, best regards but nice merchandise
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
I placed an order for 16 packages and on that order four packages were damaged by 50%.
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
The ingredients (very fragile) contained in the package were damaged by 95%, this seems to be rather the fault of the carrier - to whom I expressed my dissatisfaction and who did not have the courtesy to respond - than of the sender because the product was well packaged. The latter made me a replacement proposal that I appreciated.
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
On this site, you can find good products with quite a variety. The prices are reasonable and the delivery is fast.
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
I did not receive the right products!!!
Following our phone conversation, we wanted to reiterate our sincere apologies for the error that occurred during the preparation of your order.
We fully understand the inconvenience caused and are doing everything possible to remedy it as quickly as possible. A new shipment containing the missing (or corrected, as the case may be) products has been sent today and will reach you as soon as possible.
We thank you for your understanding and remain at your disposal for any questions or additional clarifications.
Have a nice day
Charlotte and the team at Prêt à Garnir
Package arrived too late (not within the promised 48 hours) and, by general consensus, not as good as what we ultimately made at home to replace it. A bit expensive too.
Thank you for your message. We understand your disappointment and would like to go into detail about the facts to clarify the situation.
– Order placed on Thursday 10/07/2025 at 21:59
– Package dispatched on Friday 11/07/2025 at 10:15 from our warehouse (59)
- Package arrived at the sorting center in Douvrin (62) on Friday 11/7/2025 at 17:15
– Arrival at the sorting center in Beaume on Saturday 12/07/2025 at 2:42
_ Package arrived at Nuit St Georges on Tuesday 15/7/2025 at 6:05
- Package available at the pickup point on Tuesday 15/7/2025 at 12:09
The indicative delay of 48 hours is understood from the dispatch, which is 11/07 at 10:15, leading us to a maximum delivery deadline of Sunday 13/07 at 10:15.
However, July 13 was a Sunday, and July 14 a national holiday, periods during which carriers do not ensure any distribution.
The package was therefore made available at your pickup point on 15/07, as soon as the rounds resumed, which is just over 48 hours after dispatch – which is perfectly in line with the announced deadlines, once non-working days are excluded. Furthermore, we clearly indicate that the deadlines are indicative and not contractual.
It was then picked up by you on 17/07 at 13:57
In summary, the delivery was indeed made within the 48 working hours planned. We are nonetheless sorry that this may have disrupted your plans, and we take note of your comments on taste and price.
Remaining at your disposal,
Have a good day
Charlotte
PERFECT!!! thank you very much!!!
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Great as usual
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
My package arrived with 25 tarts out of 96 broken. You asked me for photos, which I did. Since then, radio silence. This is not very commercial.
This is absolutely not the experience we wish to offer our customers.
I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.
I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.
Thank you for your feedback, which allows us to improve.
Have a nice day
Charlotte
Ras
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
I am very mixed, the product is of quality and very good! Unfortunately, the tarts at the bottom arrived broken, a loss of 10 tarts, which forced me to quickly make a homemade shortbread dough. It's a shame that the bubble wrap placed under the product is not also on the bottom.
We are delighted that you like our products!
However, we are sorry to hear that some items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Ready to Fill
Good product fast delivery
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
I paid €21 for a delivery for the deadline not to be respected. I am told to make a discount once the package is received, but when I contact them to inform them that the package has been received and that the discount can be made, there is no more sound or image.
This is absolutely not the experience we wish to offer our customers.
I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.
I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.
Thank you for your feedback, which allows us to improve.
Have a nice day
Charlotte
I received broken tartlets
We are sorry to hear that our tartlets were damaged during transport, despite all the precautions we take for packaging.
Please feel free to contact us so we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Pret Garnir
Very good packaging and very good tart base, nothing to complain about.
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Pret Garnir team
Received quickly, careful packaging.
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Pret Garnir team
Perfect
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Pret Garnir team
Very well packaged parcel. No breakage. Excellent quality products
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Pret Garnir team
Very happy with my purchases! My friends were delighted
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Very responsive good product
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Very good
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Perfect and really fast! We ordered a bit late and the company did everything to send us the package as quickly as possible. Very good communication. Thank you!
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thanks to the Prêt à Garnir teams who are very professional, in addition to offering very good quality products. I recommend this brand.
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Very good products and perfect delivery
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Absolutely in line with what I wanted, careful packaging and pleasant taste to taste.
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
I already reported that in the mini lotus box a certain number were broken but I haven't heard back from you, I'm dealing with it and I hope not to be disappointed by the macaron shells, I'm waiting for the tasting
We have received your complaint, and were waiting for the photo of the damaged products, which is essential for processing this type of request.
We confirm that we have received this photo in the meantime, and we have sent you an email with our response as well as a commercial gesture, in recognition of the inconvenience caused.
We remain at your disposal if needed.
Thank you again for your understanding and your trust.
Have a nice day
Charlotte and the Team at Prêt à Garnir