Reviews Protennis

Package shipped after almost two weeks from the order

Very good shoe

I still haven't received my package. I had entered the reception center but the owner was on vacation so the package was sent to another UPS center without notifying me. I had to do some research to find out where my package was and when I showed up at this new store, I was asked for a QR Code to retrieve the package, which I didn't have because I never received a QR Code. And now I learn that the package has gone back to the Pro Tennis warehouses. So I'm waiting for the next steps hoping to receive my pair of shoes one day.

Very good

Very good

Very good, fast and good price

Perfect

Thank you for the delivery at the end of my order, but there was a delay of one month compared to the timeframe announced at the time of purchase (48 hours), and I only started to receive information (supplier issue) and ongoing communication after several follow-ups, hence my average rating. However, in the end, the product is in accordance with the order. Thank you.

Nothing to report, satisfied

Fast postage and order arrived in perfect condition

Order placed more than 2 weeks ago, and still nothing received. UPS is not really the carrier to subcontract shipments.

Top efficient

Perfect

I am very happy with my purchase, very comfortable, the perfect color, nothing to say.

Return costs are too high, I will not order from you again, because if the product is not suitable, it is not worth sending it back at our expense since there is no possibility to use Mondial Relay or other options...

Excellent

Excellent!

Nothing to report. Everything went well!

Product conforms, attractive price and free shipping! What more could you ask for! Thank you.

I had to follow up because the order had not been processed. The UPS carrier is a disaster (faulty delivery information and delivery to another pickup point without informing us).

The order + delivery went well.

Order conforms to the request. Nothing to say. Impeccable.

Fast and professional.

Order as expected and some little surprises included! Thank you!

Racket delivered quickly and super well protected. At a great price...

Package arrived early!

N/A

Good reception of the product.

Package arrived quickly and perfectly.

Racket received in perfect condition and very well packaged. Fast delivery. Unfortunately, the order was not respected regarding the stringing. Stringing ordered in 4 knots with specific tensions and received in 2 knots. The stringing installation put stress on the frame (+7mm in length and -4mm in width. Comparison with the same new racket at the same tension). So regret about the installation, especially when choosing a quality multifilament.

Perfect

Exactly what was ordered. Responsive customer service

Nickel, my order arrived on time and quickly. I'm delighted

I am not at all satisfied, I received two different shoes and at the moment, since 19/2/2025 of the order, I am still waiting for them to resolve the issue because before they send me the correct shoes again, they are waiting for the wrong ones to be returned to them. It probably works like this, but in the meantime, I do not have the shoes I bought and that I needed urgently...

Everything was perfect. And in a short time I had the product at home. I will buy again in this web store.

Fast delivery

The item matches the description, except for the color (red) which is much less vibrant than in the photo. And instead of 48/72 hours for delivery, it took 10 days (issues with the supplier, yes maybe, but not cool.

I had problems with delivery. The customer service teams were very responsive and relevant. Well done

👍👍👍

Fast delivery and top true!!!