/10
★★★★★
based on 1715 reviews published
★★★★★
based on 1715 reviews published
Latest customer reviews
5
/5
★★★★★
Very good. Fast and efficient
Tribout V.
purchased on 18/12/2024
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1
/5
★☆☆☆☆
Parcel not received on time, Christmas date missed, despite a delivery confirmation message from ups which never arrived. Finally ups wrote to me again today to suggest December 30, it's incomprehensible.
Ludovic B.
purchased on 15/12/2024
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Answer from Protennis
Hello Ludovic,
Thank you for sharing your experience. We completely understand your frustration regarding this situation, especially during the holiday season. Please know that your satisfaction is our priority. We have reached out to our delivery partner to clarify this misunderstanding and ensure that it does not happen again. We hope to provide you with a better experience in the future.
Best regards,
The Protennis Team
Thank you for sharing your experience. We completely understand your frustration regarding this situation, especially during the holiday season. Please know that your satisfaction is our priority. We have reached out to our delivery partner to clarify this misunderstanding and ensure that it does not happen again. We hope to provide you with a better experience in the future.
Best regards,
The Protennis Team
5
/5
★★★★★
Top
Pierre D.
purchased on 15/12/2024
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1
/5
★☆☆☆☆
Big rip-off, we had ordered 2 rackets which benefited from a free stringing offer. In addition to this offer, we ordered 2 strings. We were therefore to have 4 strings, 2 of which were to be mounted on the snowshoes. The rackets arrived with no strings attached or installed, so we ended up with 2 rackets with no strings. Very practical for playing tennis... Customer service is, as luck would have it, unreachable by e-mail, via the contact form on their site, or by telephone... A huge scam, absolutely to be avoided. Not to mention a deplorable delivery service where our parcel was first delayed, then redirected to a relay point even though we were at home when the delivery driver was supposed to arrive. He never showed up at our home... In short, a deplorable experience, a thieving brand and a ruined Christmas present...
Helene H.
purchased on 10/12/2024
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Answer from Protennis
Hello,
5
/5
★★★★★
Perfect. Fast shipping, order received in 48H. Excellent packaging and competitive price.
Dominique A.
purchased on 16/12/2024
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5
/5
★★★★★
Deadlines met, I recommend this site
Stéphane J.
purchased on 17/12/2024
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5
/5
★★★★★
Fast and neat
Vanessa B.
purchased on 13/12/2024
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5
/5
★★★★★
The service was very efficient and punctual.
Alessia S.
purchased on 14/12/2024
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5
/5
★★★★★
Quality and on-time delivery
Grégory D.
purchased on 16/12/2024
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5
/5
★★★★★
Delivery the day after I ordered. Perfect
Thierry P.
purchased on 17/12/2024
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5
/5
★★★★★
All perfect!!!!
Giuseppe B.
purchased on 13/12/2024
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4
/5
★★★★☆
CLEAR
Arnaud H.
purchased on 09/12/2024
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4
/5
★★★★☆
Very good
Abdelhak B.
purchased on 12/12/2024
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5
/5
★★★★★
Perfect
Sébastien N.
purchased on 14/12/2024
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5
/5
★★★★★
Received the day after ordering!
Francoise G.
purchased on 16/12/2024
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4
/5
★★★★☆
Very good price and quick stringing of the rackets despite the holiday season. I did, however, take off one star because I had asked for 2 different strings and the deposit went through the roof!!!! But Pro Tennis customer service was responsive and I recommend this site.
Nicolas B.
purchased on 16/12/2024
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5
/5
★★★★★
Super fast and unbeatable price
Céline D.
purchased on 15/12/2024
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5
/5
★★★★★
All went well
Yariv C.
purchased on 16/12/2024
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5
/5
★★★★★
Great delivery time and the product was well protected so arrived in perfect condition.
Loïc P.
purchased on 16/12/2024
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5
/5
★★★★★
Very good
Marion A.
purchased on 16/12/2024
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4
/5
★★★★☆
Great product at a good price! Delivery as directed
Marco R.
purchased on 15/12/2024
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3
/5
★★★☆☆
Order, delivery, in all respects compliant.
Jean Pierre C.
purchased on 15/12/2024
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1
/5
★☆☆☆☆
Package promised for Christmas, it's December 26, I have no news despite 3 broken delivery promises from UPS.
Cécile V.
purchased on 14/12/2024
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Answer from Protennis
Hello Cécile,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package did not arrive as expected. We understand your frustrations regarding the delivery delays and assure you that we are doing everything we can to ensure that everything goes smoothly in the future.
Best regards,
The Protennis team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package did not arrive as expected. We understand your frustrations regarding the delivery delays and assure you that we are doing everything we can to ensure that everything goes smoothly in the future.
Best regards,
The Protennis team
5
/5
★★★★★
Great! Very happy with my purchase for this Christmas gift.
Emilie L.
purchased on 13/12/2024
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5
/5
★★★★★
Perfect
Nadège R.
purchased on 15/12/2024
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5
/5
★★★★★
Very good.
Yves T.
purchased on 14/12/2024
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2
/5
★★☆☆☆
Racket as described, but delivery to the UPS sorting center 40 klm round trip from my home whereas the point chosen was close to my home, why?
Laurent S.
purchased on 15/12/2024
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5
/5
★★★★★
Perfect.
Franck S.
purchased on 15/12/2024
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5
/5
★★★★★
Order conforms and deadlines assured
Serge D.
purchased on 14/12/2024
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3
/5
★★★☆☆
Poor return procedure
Loredana F.
purchased on 12/12/2024
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