★★★★★
based on 2216 reviews published
Latest customer reviews
Despite a delivery delay, I am very satisfied with the product
Simple, quick and easy to pick up
I have not received my order
Thank you for taking the time to share your feedback.
However, we note that your package was indeed received on March 17.
If you have any issues, please do not hesitate to get back to us.
Best regards,
The Protennis Team
Fast and impeccable
I take away 1 star because 1 item was missing from my order (I was refunded) Otherwise satisfied.
Very professional, I am satisfied
Good evening, products are priced in line with average sellers. However, they are unreachable by phone and there is no response to emails. Be careful if you use a gift card, only the amount you add with a credit card determines your minimum amount to qualify for free shipping. Additionally, you can only use one gift card at a time. I have received no response on this matter.
Great price and fast delivery!!!
In accordance with the description
Order in accordance with what was requested, delivery made with care and punctuality
I am not really satisfied. Not with your service but with your carrier who left my package in front of my home after the appointment time he had indicated to me.
Perfect merchandise, great seller!
Package shipped after almost two weeks from the order
Very good shoe
I still haven't received my package. I had entered the reception center but the owner was on vacation so the package was sent to another UPS center without notifying me. I had to do some research to find out where my package was and when I showed up at this new store, I was asked for a QR Code to retrieve the package, which I didn't have because I never received a QR Code. And now I learn that the package has gone back to the Pro Tennis warehouses. So I'm waiting for the next steps hoping to receive my pair of shoes one day.
Thank you for your feedback. We are sorry to hear about the difficulties encountered with the delivery of your package. If you experience any further issues in the future, please do not hesitate to reach out to us.
Best regards,
The Protennis Team
Very good
Very good
Very good, fast and good price
Perfect
Thank you for the delivery at the end of my order, but there was a delay of one month compared to the timeframe announced at the time of purchase (48 hours), and I only started to receive information (supplier issue) and ongoing communication after several follow-ups, hence my average rating. However, in the end, the product is in accordance with the order. Thank you.
Nothing to report, satisfied
Fast postage and order arrived in perfect condition
Order placed more than 2 weeks ago, and still nothing received. UPS is not really the carrier to subcontract shipments.
Thank you for your feedback, and we are sorry to hear that you have not received your order. We understand your frustration and have done everything possible to find an appropriate solution. Your satisfaction is our priority, and we are doing everything we can to ensure this does not happen again.
Best regards,
The Protennis team
Top efficient
Perfect
I am very happy with my purchase, very comfortable, the perfect color, nothing to say.
Return costs are too high, I will not order from you again, because if the product is not suitable, it is not worth sending it back at our expense since there is no possibility to use Mondial Relay or other options...
Excellent
Excellent!
Nothing to report. Everything went well!
Product conforms, attractive price and free shipping! What more could you ask for! Thank you.
I had to follow up because the order had not been processed. The UPS carrier is a disaster (faulty delivery information and delivery to another pickup point without informing us).
The order + delivery went well.
Order conforms to the request. Nothing to say. Impeccable.
Fast and professional.
Order as expected and some little surprises included! Thank you!
Racket delivered quickly and super well protected. At a great price...
Package arrived early!
N/A
Good reception of the product.