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C
Rating: 5 out of 5
Number 1 site for buying tennis and paddle shoes and rackets
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
Summary of reviews
Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.
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S
Rating: 5 out of 5
Yes
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T
Rating: 5 out of 5
Very nice item Fast delivery Top
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S
Rating: 4 out of 5
Fast delivery but a small problem with DHL, the delivery address had to be changed and delivery delayed.
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T
Rating: 5 out of 5
Worry free purchase I recommend!!! Just, I had put a small note to have 1jjonc replacement on my Raquette and JE, I received nothing...
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C
Rating: 4 out of 5
Satisfied
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J
Rating: 5 out of 5
Excellent products. Good customer experience too, with customer relationship management particularly appreciated.
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C
Rating: 5 out of 5
Very fast delivery!
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R
Rating: 5 out of 5
Speed of dispatch compliant item
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J
Rating: 5 out of 5
All correct, 100% recommendable
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A
Rating: 1 out of 5
I am very dissatisfied. I ordered a pair of blue sneakers, I received black ones. And impossible to get the ordered pair or a refund. !!!! Only a commercial gesture of €4.90! Indecent!
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Response from Protennis
Hello Anne,
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your order was not satisfactory. Your feedback is essential and will help us improve our services.
Best regards,
The Protennis team
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your order was not satisfactory. Your feedback is essential and will help us improve our services.
Best regards,
The Protennis team
P
Rating: 5 out of 5
Fast and reliable service. I recommend it. Thank you
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O
Rating: 5 out of 5
Good service
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S
Rating: 5 out of 5
super nothing to say fast delivery and order
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M
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Delivered very quickly, r.a.s.bon site marchand
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R
Rating: 5 out of 5
All right!
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S
Rating: 5 out of 5
A little delay otherwise ok
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E
Rating: 5 out of 5
Top
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B
Rating: 5 out of 5
Very good value for money (too bad it's not always the case...), very fast delivery! Perfect!
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X
Rating: 5 out of 5
Delivered on time
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B
Rating: 5 out of 5
Perfect. Shipping, communication, customer service. I recommend with pleasure.
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D
Rating: 5 out of 5
Satisfied, even if the delivery time was a bit long.
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B
Rating: 5 out of 5
Perfect, fast and efficient delivery
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N
Rating: 5 out of 5
Excel ete. Easy and fast. Very good quality products, and very good price.
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G
Rating: 5 out of 5
RAS The product conforms to the description and was delivered on time.
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K
Rating: 5 out of 5
Very good delivery times, nothing to complain about!
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H
Rating: 5 out of 5
Always satisfied!
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D
Rating: 1 out of 5
Good parcel received today 15 days ago Constant reminders Difficulty reaching after-sales service
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Response from Protennis
Hello Doroth e9e,
Thank you for your feedback. We are sorry to hear that you encountered difficulties with our support service. Your experience is important to us, and we will work on improving communication.
Best regards,
The Protennis team
Thank you for your feedback. We are sorry to hear that you encountered difficulties with our support service. Your experience is important to us, and we will work on improving communication.
Best regards,
The Protennis team
J
Rating: 5 out of 5
Perfect timing and flawless products!
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O
Rating: 5 out of 5
good service
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J
Rating: 5 out of 5
Just released product and unbeatable price. Super fast shipping. As for the product itself, i.e. gel x, the pair is a little big compared to version 9.
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F
Rating: 3 out of 5
Negative UPS delivery times and modes.
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V
Rating: 5 out of 5
Top 👍
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V
Rating: 5 out of 5
Very good, sneakers correspond to my expectations at the sale price.
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R
Rating: 5 out of 5
Great price and fast delivery!!! Bravo!!!
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J
Rating: 5 out of 5
Perfect, serious, reliable
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E
Rating: 5 out of 5
Perfect, fast, great quality
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T
Rating: 5 out of 5
Reliable site, competitive rates, I recommend +++.
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M
Rating: 5 out of 5
Perfect
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