Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

All reviews

P
Pierre M.
Rating: 5 out of 5
following a purchase from 02/10/2024
Very good
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Salvatore A.
Rating: 5 out of 5
following a purchase from 04/10/2024
Arrived on time, clear price and clear product information
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F
Freddy R.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very good, just a pity that you have to pay shipping on a large purchase.
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J
Jacqueline L.
Rating: 5 out of 5
following a purchase from 03/10/2024
CLEAR
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M
María José G.
Rating: 5 out of 5
following a purchase from 03/10/2024
The order arrived correctly and on time. Thank you
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D
Daniel B.
Rating: 5 out of 5
following a purchase from 03/10/2024
Fast delivery
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P
Philippe R.
Rating: 5 out of 5
following a purchase from 30/09/2024
Perfect order management, information, tracking and product correspondence. I'll order again :).
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Olivier F.
Rating: 5 out of 5
following a purchase from 27/09/2024
Great service and great price!
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M
Mehdi D.
Rating: 5 out of 5
following a purchase from 25/09/2024
Always top service!
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Laurent C.
Rating: 5 out of 5
following a purchase from 01/10/2024
User-friendly, reliable site
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 01/10/2024
Quick and easy
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Guy B.
Rating: 5 out of 5
following a purchase from 28/09/2024
Nothing in particular to report, delivery respected.
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J
Jean T.
Rating: 5 out of 5
following a purchase from 30/09/2024
Super
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M
Matthieu C.
Rating: 5 out of 5
following a purchase from 30/09/2024
Very good, fast delivery and quality product
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Jean Claude B.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very surprised by the speed of delivery of my order. Bravo
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C
Claude R.
Rating: 5 out of 5
following a purchase from 29/09/2024
Delivery via UPS correct.
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D
Domingo G.
Rating: 5 out of 5
following a purchase from 28/09/2024
It was my first order and I am very happy with the speed of delivery, I will buy here again.
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D
Donatienne M.
Rating: 5 out of 5
following a purchase from 27/09/2024
.
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A
Anthony N.
Rating: 5 out of 5
following a purchase from 29/09/2024
Great! Fast shipment and compliant item
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M
Mathieu C.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very professional fast and trouble-free delivery
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G
Gérard D.
Rating: 5 out of 5
following a purchase from 28/09/2024
👍
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M
Mauro G.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fast and reliable.Products conform to descriptions
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A
Alberto R.
Rating: 5 out of 5
following a purchase from 19/09/2024
ALL GOOD
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M
Miguel V.
Rating: 5 out of 5
following a purchase from 19/09/2024
Corresponds perfectly to my needs!
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R
Romuald G.
Rating: 5 out of 5
following a purchase from 27/09/2024
Deadlines, prices and availability always adapted to protennis
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N
Nathan C.
Rating: 5 out of 5
following a purchase from 24/09/2024
neat package, received on time. second time I've ordered my racket here. Never disappointed.
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B
Bernard Q.
Rating: 5 out of 5
following a purchase from 26/09/2024
No complaints
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J
Jose Antonio P.
Rating: 3 out of 5
following a purchase from 24/09/2024
The purchase, the shipping, the time, ... good. It does not seem normal to me that a racquet of these characteristics arrives without a cover, but it happens with other web then it will have to be like that. But I complain that the information should be improved because the racquet arrived without strings when it was not indicated.
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Response from Protennis
Hello, Thank you for taking the time to leave us a review that will help us to improve day by day. Nowadays, brands no longer manufacture protective covers, all racquets arrive in bubble wrap and unstrung or originally strung with factory strings. That is why we offer a selection of multi-brand strings. We hope to see you soon on our website. We wish you a very good day, Sincerely, The ProTennis Team
S
Silvia V.
Rating: 5 out of 5
following a purchase from 18/09/2024
Order arrived quickly and beautiful
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L
Laurent R.
Rating: 5 out of 5
following a purchase from 25/09/2024
Nickel. Top product. Quick turnaround.
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Adam N.
Rating: 5 out of 5
following a purchase from 25/09/2024
IMPECCABLE CONDITION
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M
Mathieu V.
Rating: 5 out of 5
following a purchase from 25/09/2024
Perfect
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C
Christophe F.
Rating: 5 out of 5
following a purchase from 16/09/2024
Competitive price. Quality product. Delivery a little late.
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Pascal D.
Rating: 5 out of 5
following a purchase from 15/09/2024
Very good.
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Thierry F.
Rating: 5 out of 5
following a purchase from 20/09/2024
Perfect - Good communication with a salesman - I recommend Protennis - Thank you for everything.
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J
Jean Baptiste I.
Rating: 5 out of 5
following a purchase from 22/09/2024
Very good good communication
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C
Cristian G.
Rating: 5 out of 5
following a purchase from 22/09/2024
All perfect
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B
Bonetti A.
Rating: 1 out of 5
following a purchase from 20/09/2024
It is not acceptable for the buyer to pay for the return. I bought shoes cost me 80 euros and the shipping cost for the return would cost me 30 euros.
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Response from Protennis
Good morning, thank you for your feedback, which helps us to improve our services day by day. Unfortunately, we are not a big enough company like Amazon or others to take care of return costs. We hope one day to be able to do so, to relieve our customers of these costs. Sincerely, the ProTennis team
P
Philipp J.
Rating: 2 out of 5
following a purchase from 20/09/2024
UPS needed too much time
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Response from Protennis
Hello, thank you for taking the time to let us know what you think so that we can pass on the information to improve our service. We are very sorry to hear that the delivery time from UPS is not up to us. We hope to welcome you back to our website soon. Yours sincerely, Your ProTennis Team
M
Marc E.
Rating: 5 out of 5
following a purchase from 21/09/2024
I recommend the site
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