Customer reviews of Protennis

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JEAN-LOUIS M.

Rating: 5 out of 5

Published on 10/12/2023 à 13h06 following a purchase from 30/11/2023

RAS.TRES RAPIDE.TOP

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Julie L.

Rating: 2 out of 5

Published on 10/12/2023 à 07h27 following a purchase from 28/11/2023

A little disappointed with this site. 1st order placed but shoes received are too small. Returns at our expense. Exchange requests take longer to process, we are encouraged to place a new order to get the next size up but we have to pay shipping again. I wouldn't repeat the experience. It's a pity because the shoes are of good quality.

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Response from Protennis Published on 11/03/2024

Hello Julie, thank you for your review. We are very sorry that your first experience on our site did not live up to your expectations. We take your comments into account and are constantly working to improve our service. We look forward to satisfying you on your next visit to Protennis. Please do not hesitate to contact us should you require any assistance. We look forward to hearing from you. Sincerely, the Protennis team.

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Arlette M.

Rating: 4 out of 5

Published on 09/12/2023 à 22h22 following a purchase from 26/11/2023

Well received (pick up only), surprised that the rope was not in its original closed pouch (seen on Site).

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hugo B.

Rating: 5 out of 5

Published on 09/12/2023 à 20h57 following a purchase from 28/11/2023

Fast and efficient!

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Franck C.

Rating: 5 out of 5

Published on 09/12/2023 à 19h07 following a purchase from 25/11/2023

Tb

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JEAN LUC R.

Rating: 4 out of 5

Published on 09/12/2023 à 17h36 following a purchase from 25/11/2023

I received the racket quickly and was pleased with my purchase right from the start.

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Laurent C.

Rating: 5 out of 5

Published on 09/12/2023 à 16h43 following a purchase from 25/11/2023

Very good

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Serge C.

Rating: 5 out of 5

Published on 09/12/2023 à 15h43 following a purchase from 28/11/2023

compliant product. delivery on time

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thierry D.

Rating: 5 out of 5

Published on 09/12/2023 à 14h13 following a purchase from 29/11/2023

Very good Good service

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Martine D.

Rating: 5 out of 5

Published on 09/12/2023 à 13h57 following a purchase from 28/11/2023

Great product and on-time delivery

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Bertrand F.

Rating: 5 out of 5

Published on 09/12/2023 à 11h57 following a purchase from 28/11/2023

Good products very fast delivery

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Virginie K.

Rating: 5 out of 5

Published on 08/12/2023 à 14h30 following a purchase from 27/11/2023

Very fast delivery and perfectly compliant order

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Tae Lim C.

Rating: 5 out of 5

Published on 08/12/2023 à 09h46 following a purchase from 25/11/2023

Great

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TERRY D.

Rating: 5 out of 5

Published on 08/12/2023 à 07h45 following a purchase from 25/11/2023

Very fast. Nothing to say.

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Dominique R.

Rating: 5 out of 5

Published on 08/12/2023 à 07h31 following a purchase from 21/11/2023

very good, THANK YOU

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Dominique P.

Rating: 5 out of 5

Published on 08/12/2023 à 07h10 following a purchase from 26/11/2023

deadline met

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Auguste E.

Rating: 5 out of 5

Published on 07/12/2023 à 21h29 following a purchase from 26/11/2023

Always satisfied with the service of this site.

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Frank L.

Rating: 5 out of 5

Published on 07/12/2023 à 18h09 following a purchase from 26/11/2023

Fast good price

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Robert V.

Rating: 5 out of 5

Published on 07/12/2023 à 16h58 following a purchase from 27/11/2023

Beautiful polo!

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david B.

Rating: 5 out of 5

Published on 07/12/2023 à 16h38 following a purchase from 25/11/2023

Ordered quickly and as expected

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Elena G.

Rating: 5 out of 5

Published on 07/12/2023 à 15h17 following a purchase from 26/11/2023

Very satisfied with the product and delivery.

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Flavigny A.

Rating: 5 out of 5

Published on 07/12/2023 à 14h47 following a purchase from 24/11/2023

Fast, good price

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OLIVIER P.

Rating: 5 out of 5

Published on 07/12/2023 à 14h14 following a purchase from 26/11/2023

short

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Ludovic L.

Rating: 5 out of 5

Published on 07/12/2023 à 14h01 following a purchase from 25/11/2023

Nothing to report Everything went very well

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Audrey L.

Rating: 5 out of 5

Published on 07/12/2023 à 13h34 following a purchase from 27/11/2023

Serious and fast service, several orders and no problem recommend

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Antoine P.

Rating: 5 out of 5

Published on 07/12/2023 à 13h32 following a purchase from 26/11/2023

I recommend this site and its service.

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Christophe M.

Rating: 5 out of 5

Published on 06/12/2023 à 12h51 following a purchase from 19/11/2023

Perfect. Fast. Very satisfied

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Vang-Tchong L.

Rating: 2 out of 5

Published on 06/12/2023 à 06h40 following a purchase from 25/11/2023

The prices are correct when they are on special offer, but when it comes to returns, which are at the customer's expense, this needs to be reviewed!

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Response from Protennis Published on 20/02/2024

Hello Vang-tchong, thank you for your review of Protennis.
We are aware that return shipping costs can be an inconvenience for our customers. However, this is clearly specified in our T&Cs. We sincerely appreciate your feedback and hope you will continue to take advantage of our promotional offers. Thank you for your confidence and see you soon on Protennis.

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Xavier L.

Rating: 5 out of 5

Published on 06/12/2023 à 05h36 following a purchase from 24/11/2023

Satisfied

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Anthony K.

Rating: 5 out of 5

Published on 05/12/2023 à 20h41 following a purchase from 25/11/2023

Fast and competitive

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Hugues L.

Rating: 5 out of 5

Published on 05/12/2023 à 18h09 following a purchase from 24/11/2023

Perfect

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cecile L.

Rating: 5 out of 5

Published on 05/12/2023 à 17h42 following a purchase from 04/11/2023

Very good.

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Tommaso Z.

Rating: 4 out of 5

Published on 05/12/2023 à 16h33 following a purchase from 24/11/2023

Satisfied with my purchase!

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Yann W.

Rating: 4 out of 5

Published on 05/12/2023 à 16h14 following a purchase from 24/11/2023

Fast delivery Responsive, attentive customer service Please note that we are responsible for any returns (in this case, a problem with the size).

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JEAN FRANCOIS G.

Rating: 4 out of 5

Published on 05/12/2023 à 09h33 following a purchase from 20/11/2023

good, RAS

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ALEXANDRE M.

Rating: 1 out of 5

Published on 05/12/2023 à 08h33 following a purchase from 19/11/2023

Delivery in more than a week and no information before contacting the seller.

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Response from Protennis Published on 09/03/2024

Hello Alexandre, thank you for sharing your feedback with us. We are sorry for the longer than expected delivery time and for the lack of information provided. We take your feedback into account and are working hard to improve our delivery service to provide you with a better shopping experience in the future. We look forward to serving you again in the future. Thank you for your understanding. The ProTennis team

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Dorothée G.

Rating: 5 out of 5

Published on 04/12/2023 à 20h55 following a purchase from 19/11/2023

cool

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Francois H.

Rating: 5 out of 5

Published on 04/12/2023 à 20h35 following a purchase from 23/11/2023

Compliant products. Smooth delivery.

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Damien V.

Rating: 4 out of 5

Published on 04/12/2023 à 20h13 following a purchase from 17/11/2023

Delivery one week after order. A little longer than the 24/48h advertised. Otherwise nice promotional prices and clear ordering.

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Response from Protennis Published on 02/03/2024

Hello, thank you for your feedback, which will help us improve day by day. We are very sorry for the delay but it was due to the stringing of your racket. One of our stringers was ill and this unfortunately delayed the stringing of our snowshoes. We wish you a wonderful day and hope to see you again on our site. Sincerely yours, the ProTennis team

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Karl B.

Rating: 5 out of 5

Published on 04/12/2023 à 20h09 following a purchase from 23/11/2023

Very good site. Fast delivery. Would recommend.

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