Customer reviews of Pure Deco

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
5 2 092 77% 4 509 19% 3 55 2% 2 29 1% 1 47 2%

Summary of reviews

Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.

All reviews

W
Walter F.
Rating: 5 out of 5
following a purchase from 02/03/2020
Clear website and super fast delivery
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Jean Claude P.
Rating: 5 out of 5
following a purchase from 04/02/2020
Order and tracking done under good conditions
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V
Virginie A.
Rating: 4 out of 5
following a purchase from 24/02/2020
it's just the waiting time at the parcel collection point... a bit long with a slow dry cleaner
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Danielle G.
Rating: 5 out of 5
following a purchase from 03/03/2020
Nothing good experience with PURE DECO. The product corresponds exactly to the catalog. Very fast delivery.
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Khady N.
Rating: 4 out of 5
following a purchase from 01/03/2020
very beautiful design I am satisfied with my purchase I recommend this product
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D
Dominique J.
Rating: 5 out of 5
following a purchase from 18/02/2020
Product corresponding to my expectations
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Sylviane P.
Rating: 5 out of 5
following a purchase from 13/02/2020
very good responsiveness: resending a missing table set
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C
Charlotte P.
Rating: 5 out of 5
following a purchase from 11/02/2020
As always, it's perfect! The customer is respected, the packaging is careful, the delivery is fast. I recommend without hesitation.
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Stefania C.
Rating: 5 out of 5
following a purchase from 11/02/2020
Website is easy to use, easy to find the item and color we want, delivery on time
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Véronique F.
Rating: 5 out of 5
following a purchase from 12/02/2020
Finding original products of good quality, imagined by talented creators
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J
Juliette B.
Rating: 1 out of 5
following a purchase from 27/12/2019
More than a month and a half delay in delivery.
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Response from Pure Deco
Hello, After checking your order and reading your comment, we would like to make a correction as it turns out that your order was shipped three weeks after the announced deadline and not with a month and a half delay. We sincerely apologize for this manufacturing delay, coupled with the public holidays at the end of the year and the annual closure of our manufacturer. We hope to fully satisfy you during your next order.
A
Anne V.
Rating: 5 out of 5
following a purchase from 13/01/2020
Very good service and easy to reach for information
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Stefania C.
Rating: 5 out of 5
following a purchase from 04/02/2020
Nice and practical item, good quality, original design, ideal for the office
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Maryvonne B.
Rating: 5 out of 5
following a purchase from 31/01/2020
Satisfied!
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Laetitia B.
Rating: 5 out of 5
following a purchase from 02/02/2020
The order is simple, the delivery is fast. I haven't assembled it yet. Have a nice day 🌞
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Alice A.
Rating: 5 out of 5
following a purchase from 02/02/2020
Fast and efficient
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S
Sandra D.
Rating: 4 out of 5
following a purchase from 30/12/2019
Nothing to complain about. The quality is present.
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C
Caroline D.
Rating: 3 out of 5
following a purchase from 22/01/2020
Delivery time too long
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Response from Pure Deco
Hello, Thank you for taking the time to write a comment, but this is probably an error. Indeed, you ordered table sets indicated as available within 2 weeks and your order was shipped 10 days later, so the delay was shorter than the announced delay. We thank you for your trust, Best regards,
D
Dominique G.
Rating: 5 out of 5
following a purchase from 30/01/2020
Fast shipping
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Stephanie K.
Rating: 3 out of 5
following a purchase from 12/01/2020
Satisfied with the proposed choice, the packaging is correct, one regret: the shipping time ...
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Bertrand K.
Rating: 5 out of 5
following a purchase from 26/01/2020
Product meets my expectations, delivered without problem within the announced deadlines.
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C
Catherine V.
Rating: 5 out of 5
following a purchase from 24/01/2020
Fast and careful shipping. Bravo
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Régine W.
Rating: 5 out of 5
following a purchase from 23/01/2020
Nothing to complain about, product conforms and is of good quality, fast delivery, nothing to complain about, I recommend!
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Albane D.
Rating: 5 out of 5
following a purchase from 23/01/2020
Perfect service
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Karine F.
Rating: 5 out of 5
following a purchase from 19/01/2020
Purchase and delivery impeccable, fast. Superb product!
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Jacqueline L.
Rating: 4 out of 5
following a purchase from 14/01/2020
Delivery was on time with good tracking. One star less because the packaging was too bulky compared to the product (ecology)
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C
Caroline M.
Rating: 4 out of 5
following a purchase from 16/01/2020
Clean package. Lamp well packaged. However, no instructions in French. No information about the power. No markings on the lamp.....
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Y
Yolande D.
Rating: 2 out of 5
following a purchase from 18/12/2019
Try to give more concrete delivery times and respect them.
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F
Françoise H.
Rating: 5 out of 5
following a purchase from 12/01/2020
05/05/2025
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Ivane M.
Rating: 5 out of 5
following a purchase from 10/01/2020
The tour was perfect!
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B
Berengere H.
Rating: 5 out of 5
following a purchase from 11/01/2020
Very good team
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P
Philippe Ac R.
Rating: 5 out of 5
following a purchase from 08/01/2020
ease of ordering and very short delivery time
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M
Marie L.
Rating: 5 out of 5
following a purchase from 08/01/2020
Order arrived quickly, products conform
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V
Veronique E.
Rating: 5 out of 5
following a purchase from 04/01/2020
Good quality product. Fast delivery. Great professionalism. Only downside: the shipping cost is a bit high.
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M
Monique G.
Rating: 4 out of 5
following a purchase from 05/01/2020
well-made site product conforms correct price fast reception
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M
Marie G.
Rating: 5 out of 5
following a purchase from 22/12/2019
This is my first purchase at Pure Deco, I am satisfied with customer service: quick processing of the order, clear and precise information on the tracking of my order.
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C
Corinne D.
Rating: 5 out of 5
following a purchase from 22/12/2019
Nothing to add: professional and well done
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M
Martine P.
Rating: 5 out of 5
following a purchase from 22/12/2019
Product conforms to the description. Nice item very well finished.
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G
Gaelle C.
Rating: 5 out of 5
following a purchase from 01/12/2019
Delay in delivering the product to the store. Once received, you had it sent express at your expense so that it would arrive on time for Christmas. Thank you again for this attention. Best regards.
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C
Colette C.
Rating: 5 out of 5
following a purchase from 13/12/2019
Delivery conforms to the product description very carefully packaged
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