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L
Rating: 5 out of 5
Fast shipping, top customer service
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
All reviews
A
Rating: 5 out of 5
very good quality of product
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J
Rating: 5 out of 5
Very good
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S
Rating: 4 out of 5
Fast and careful delivery. As for the effects of the products, we will see in the long term. My horse takes it without difficulty in his ration.
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C
Rating: 5 out of 5
Very happy except for the delivery time this time, due to transport? Done this time by normatrans while usually it's by geodis.
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Response from Reverdy
Hello Christelle, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
It is not excluded that the change of service provider may have had an impact on this delivery time. However, carriers often work with partner companies for certain stages of delivery. Thus, even when the main carrier changes, it can happen that the same parties handle part of the transport.
Please know that our entire team remains 100% committed and at your service. So do not hesitate to reach out to us if you need assistance.
See you soon
The Reverdy team
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
It is not excluded that the change of service provider may have had an impact on this delivery time. However, carriers often work with partner companies for certain stages of delivery. Thus, even when the main carrier changes, it can happen that the same parties handle part of the transport.
Please know that our entire team remains 100% committed and at your service. So do not hesitate to reach out to us if you need assistance.
See you soon
The Reverdy team
E
Rating: 5 out of 5
Fast delivery, very well packaged box. The products have proven their effectiveness. I recommend
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S
Rating: 5 out of 5
Very good purchasing experience. Fast delivery.
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A
Rating: 5 out of 5
My horse is doing well with superflexi despite advanced arthritis in the front feet. Order without worries.
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S
Rating: 5 out of 5
very good product, suits my 24-year-old mare very well. I give it to her all year round and it helps her get through the seasonal changes without losing energy.
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J
Rating: 2 out of 5
The products are always of very good quality which is why I gave a rating of 2 stars, it's because this is the second time I have had an issue with the delivery. Last time the cmv was scattered in the box because the bag had been torn during transport and this time it was the box that was completely torn but the cmv was fine in its bag.
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Response from Reverdy
Hello Julie, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
We are sorry to hear that you received damaged packages. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
We are sorry to hear that you received damaged packages. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
J
Rating: 5 out of 5
-
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J
Rating: 1 out of 5
Hello, The bag arrived open... I wanted to send you a photo, I reported it to the delivery person who told me to check with you.
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Response from Reverdy
Hello Jérôme, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take special care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will.
We are sorry to hear that you received a damaged bag. Please know that we take special care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
N
Rating: 5 out of 5
Very satisfied with the Oligovit easy dose product. My horses love it, it's very easy to give and I see the difference. My horses have a beautiful coat, a lovely mane, and strong hooves.
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M
Rating: 5 out of 5
Very practical online store. Fast and careful shipping. Compliant and effective products. Professional advice and assistance by phone.
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E
Rating: 4 out of 5
Great tips before ordering Delivery on time. Too bad the measuring cup is not provided
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M
Rating: 5 out of 5
Very professional! Order received quickly, products of very good quality.
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M
Rating: 5 out of 5
fast delivery.
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D
Rating: 5 out of 5
The delivery was ultra fast, the packaging well cared for and the quality of the products is amazing! I recommend ++
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S
Rating: 4 out of 5
Everything is perfect except for the fact that you are told during the appointment for delivery that you will receive a text message specifying a 2-hour delivery slot on the day, but this text message was never sent and the delivery person therefore came in my absence.
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Response from Reverdy
Hello Samantha,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to contact our Customer Service immediately so that we can assist you as effectively as possible.
If you have any questions, please feel free to reach out to us. Our team remains 100% mobilized and at your service!
See you soon,
The Reverdy team
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to contact our Customer Service immediately so that we can assist you as effectively as possible.
If you have any questions, please feel free to reach out to us. Our team remains 100% mobilized and at your service!
See you soon,
The Reverdy team
N
Rating: 5 out of 5
Fast shipping everything went very well, it's a first for me with the brand Reverdy Can't wait to test
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A
Rating: 4 out of 5
Good
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J
Rating: 5 out of 5
perfect
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L
Rating: 4 out of 5
good products but the price remains a drawback.
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A
Rating: 5 out of 5
The pony seems liking the electrolytes both in water as well as solid The website and the delivery have been perfect
I
Rating: 5 out of 5
Nothing to say
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N
Rating: 5 out of 5
Very good products, fast delivery.
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V
Rating: 5 out of 5
I have been giving CMV Oligovit for several years and my horse is doing very well. He lives in a herd 24/7, 365 days a year. His diet is mainly hay ad libitum all year round and 24/7 plus 6 months of grass in a reasonable manner. As this basic and main diet is not enough to provide all the minerals and vitamins they need, CMVs are an excellent supplement. Recognized as one of the top 5 CMVs on the market. I highly recommend them.
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H
Rating: 5 out of 5
Fast delivery, it was perfect
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O
Rating: 4 out of 5
Hello, This is a restock, the previous one works very well so I hope it will continue. Product that suits my horse well.
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M
Rating: 5 out of 5
Very good product, choice of quantities and super fast delivery. Very satisfied
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N
Rating: 5 out of 5
Product compliant and delivered on time
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H
Rating: 5 out of 5
-
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R
Rating: 5 out of 5
Fast and well protected, product conforms to the description. My horse loves it.
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C
Rating: 5 out of 5
Products adapted to my expectations and fast delivery.
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A
Rating: 5 out of 5
Fast delivery, waiting to try the product.
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C
Rating: 5 out of 5
Fast delivery and very good quality product.
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R
Rating: 5 out of 5
Very good product. Fast delivery and well-packaged product. I recommend.
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M
Rating: 5 out of 5
Good products, order received quickly.
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C
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Impeccable service
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