9.6/10
★★★★★
based on 4365 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Always errors, the dimensions ordered are never good, it's really a pity, last order received the 2 legs were not the same height so difficult to fit a console 🥵🥵

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Pierre C.
purchased on 29/09/2022
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2 /5
★★☆☆☆

Product (Le Costaud) announced available with 24/48h shipping. Received 3 weeks later. No communication, obliged to contact the support several times with minimalist answers. Average quality of the legs (rough welds, not symmetrical) This is my last order.

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Cyrille C.
purchased on 19/08/2022
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3 /5
★★★☆☆

X

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Pauline G.
purchased on 26/08/2022
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3 /5
★★★☆☆

Feet of good bills However with the reception they were damaged, surely of transport. They were not especially protected from rubbing against each other ... A little disappointed given the price for two feet ...

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Kevin P.
purchased on 23/08/2022
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3 /5
★★★☆☆

Disappointed! Many scratches

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Laurie F.
purchased on 17/08/2022
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2 /5
★★☆☆☆

The rack we ordered does not keep its promises, it bends under the weight of the evening dresses.

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Christine B.
purchased on 29/05/2022
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3 /5
★★★☆☆

The products arrived damaged. If this was due to shipping, I could have understood. But no, the main damage was under the thick protections. I did not find this honest and therefore will not recommend the site.

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Christelle M.
purchased on 07/08/2022
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3 /5
★★★☆☆

Product ordered not as good as expected. Finally got my money back after a long month of waiting. Too bad because I was expecting a lot from the rack.

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Damien P.
purchased on 04/07/2022
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2 /5
★★☆☆☆

The foot arrived with 3 hits with chipped paint and one side where the paint didn't go on well, not smooth with drips.

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Martine B.
purchased on 02/08/2022
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3 /5
★★★☆☆

Lack of finish on the legs medium fit

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Gael W.
purchased on 27/07/2022
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2 /5
★★☆☆☆

Good but too expensive

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Caroline M.
purchased on 08/04/2022
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3 /5
★★★☆☆

Menu to review. In the main menu you can see the architecture of the site with the different categories of products but only on hovering; every other time the menu disappears when you move a little and once you have chosen a category (like table legs for example), you don't see the sub categories anymore.

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Laura B.
purchased on 05/10/2021
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Answer from RIPATON
Hello Laura, Thank you for your feedback, it is important for us to have customer feedback. We are currently working on an update of our site. We hope that the navigation will be more fluid 🙂 See you soon, Marie
3 /5
★★★☆☆

Two feet out of 4 were missing paint on the side attachment it's a shame. Otherwise fast delivery

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Marine R.
purchased on 04/10/2021
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3 /5
★★★☆☆

Correct after sales service

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Emilie L.
purchased on 20/09/2021
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2 /5
★★☆☆☆

We took the matte varnish option on the intrepid but we did not think there would be a difference in color with the grinding on the corners which is light gray and the foot dark gray. It would be better to specify it or to put a picture for the finish. It's a pity.

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Sandrine B.
purchased on 15/09/2021
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2 /5
★★☆☆☆

Bad product received. Huge box for a small shelf.

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Sebastien M.
purchased on 12/08/2021
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Answer from RIPATON
Hello, Thank you for your feedback. There was a preparation error on your order. The after-sales service was quickly taken care of to proceed with the exchange of your order. Beautiful day, Marie de RIPATON
3 /5
★★★☆☆

Lack of fluidity and unclear options

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Patrick G.
purchased on 02/08/2021
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3 /5
★★★☆☆

The transport deadlines are not respected. The tracing of the carrier is totally faulty and the information is erroneous. The feet were delivered to me in Sartene, 7km from my home!

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Frank L.
purchased on 07/07/2021
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3 /5
★★★☆☆

Correct price and delivery time. On the other hand, the finishing touches are not very good. The foot ordered to measure (140e all the same) is badly welded in an angle. Quite disappointing...

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Joeva L.
purchased on 19/05/2021
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3 /5
★★★☆☆

Hello, Improvement, it would be better to protect the orders in the box, because I received my table leg my protected and cardboard very damaged, I will recommend the same table leg, hoping that it will be better protected. Sincerely

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Christine L.
purchased on 11/05/2021
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Answer from RIPATON
Hello, Thank you for your feedback! We are currently working on a new packaging for this foot reference. We hope you enjoy your order. Best regards, Marie de Ripaton
2 /5
★★☆☆☆

Product not in conformity despite exchanges with Ripaton!

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Pascal V.
purchased on 24/02/2021
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3 /5
★★★☆☆

Error in my delivery, you have a letter from me which I am waiting for the return

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Stephane C.
purchased on 23/02/2021
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Answer from RIPATON
Hello, I have replied to your order, please check your junk mail. I'm waiting for a return from you! Beautiful day, Marie de RIPATON
2 /5
★★☆☆☆

Deadline not met

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Patrick C.
purchased on 16/02/2021
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3 /5
★★★☆☆

Second order in 2 months and second delivery problem. The carrier does not respect the day he announces nor the time slot he proposes by sms and obviously does not warn of these hazards.

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Loïc A.
purchased on 15/02/2021
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3 /5
★★★☆☆

Nice idea but surprise on delivery

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Maxime N.
purchased on 01/02/2021
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3 /5
★★★☆☆

Clear and precise site, pleasant navigation / Good product ordered, qualitative, conforms / Delivery not respectful of the announced timing.

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Loïc A.
purchased on 25/01/2021
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Answer from RIPATON
Hello, thank you for your feedback! The delivery times are indicated on each product sheet. The products in powder coated or varnished finish require between 10 and 12 working days of manufacturing. We hope you like your feet! See you soon. Marie de RIPATON
3 /5
★★★☆☆

Overall satisfied. Point to improve: order on 15/12 for delivery at the beginning of January, finally delivery on 18 January (package arrived damaged, luckily the material had nothing)

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Franck P.
purchased on 18/01/2021
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Answer from RIPATON
Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON
3 /5
★★★☆☆

I ordered a standard product (not custom made) and the delivery was way too looooooonnnnngue (ordered on December 11th, received on January 25th ...)

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Virginie M.
purchased on 18/01/2021
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Answer from RIPATON
Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON
3 /5
★★★☆☆

Very good product, except for the very poor packaging, opened everywhere during transport. The deliveryman was very correct and even offered to open the box for the control of the product, there were only three screws left, and three insulating pads for the feet so two stars less, review your packaging to avoid unhappy customers. It's a shame, it deserves five stars.

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Bouetard A.
purchased on 08/01/2021
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Answer from RIPATON
Hello and thank you for your review! It does deserve a better box. We are currently working on a new packaging for this product which should be released in a very short time. Thank you for your feedback. We hope to see you soon. See you soon! Marie from RIPATON
2 /5
★★☆☆☆

Delivery announced on 16/12 then shifted every day until 22/12 then finally delivered at the beginning of January 2021

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Jean-pierre T.
purchased on 14/12/2020
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Answer from RIPATON
Hello, Thank you for your feedback! The package was delivered to the carrier on 15/12 with a few days delay due to a shortage of raw material. I'm sorry to see that the package took almost 2 weeks to be delivered to you. We hope you like the feet 🙂 Have a nice day, and see you soon. Sincerely yours, Marie de RIPATON
3 /5
★★★☆☆

Little choice, but beautiful products.

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Pierre F.
purchased on 15/12/2020
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3 /5
★★★☆☆

Delivery too long

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Marianne S.
purchased on 17/12/2020
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Answer from RIPATON
Hello, Thank you for your opinion! Indeed we have encountered a shortage of steel for this foot following an increase in orders. We hope you like your foot 🙂 See you soon, Marie Team RIPATON
3 /5
★★★☆☆

4 tubes welded for 114€ They could at least have put the tube connections on the same side

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Christophe L.
purchased on 15/12/2020
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3 /5
★★★☆☆

Satisfied with the product but delivery time 3 times longer than advertised.

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Claire K.
purchased on 14/12/2020
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Answer from RIPATON
Hello, Thank you for your feedback! The manufacturing times are indicated on the product sheets. Depending on the finish, it takes 10-15 working days. Your feet needing a thermo-lacquering treatment, they were sent after manufacturing and painting, within the announced time. See you soon, Marie Team RIPATON
2 /5
★★☆☆☆

I can't give an opinion as I still haven't received my package

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Véronique L.
purchased on 09/12/2020
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3 /5
★★★☆☆

The site is well done and easy to use, but it takes longer than what is indicated on the site and there is no warning by email of the delay. It's a pity not to be notified of the follow-up of the order.

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Marc L.
purchased on 08/12/2020
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Answer from RIPATON
Hello, Thank you for your feedback! The lead time for custom-made products is 10-15 working days. This lead time is indicated on the product sheets 🙂 We hope you like your foot ! See you soon, Marie - Team RIPATON
3 /5
★★★☆☆

Pretty feet and quality. Nothing to say about the product on the other hand, you are promised a delivery in 24/48h, that's why I chose to order on this site but more than 15 days to receive my feet ... disappointed with the delivery time lying.

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Anne C.
purchased on 07/12/2020
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Answer from RIPATON
Hello, the delay for feet requiring a paint treatment is indicated: 10-15 days. 24/48h currently concerns only the raw finish 🙂 We hope you like your order. See you soon ! Marie - Team RIPATON
3 /5
★★★☆☆

The delivery service with DPD is pathetic. The delivery was not honored on the scheduled date and made me lose a big part of the day. This is really not a reliable delivery company. Order delivered two days later with 30 minutes late on a 4H slot!

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Anne B.
purchased on 27/11/2020
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2 /5
★★☆☆☆

I was disappointed (I understand that there are many orders) we try to order French as soon as we can and our order took as long or longer than a foreign country.

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Anais F.
purchased on 10/11/2020
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3 /5
★★★☆☆

I was not able to order directly from the site on my own, fortunately the help was very efficient.

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Christine L.
purchased on 19/10/2020
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