★★★★★
based on 4193 reviews published
Latest customer reviews
I was very surprised by the cardboard packaging; more simply in a "bubble" envelope. Thank you anyway for the prompt delivery.
Fast delivery, perfect packaging.
I am satisfied with my order the product is compliant and fast shipping
Product even better than in the photo
Very satisfied with my order and the delivery time
Quality pods that I recommend if you are looking for desserts rich in vanilla flavors
Thank you very much for your flattering review and your 5/5 rating! We are thrilled that you enjoy our vanilla pods and that they bring a richness of flavors to your desserts. Your recommendation is greatly appreciated!
See you soon on Sambavanilla!
Best regards,
The Sambavanilla team
Reactive customer service but not very accommodating. In case of a return, if you cannot print the return label, well, it's lost. Otherwise, nothing to say about the spices.
Thank you for taking the time to share your experience. We have exchanged several times regarding your wish to return a product. In this regard, you requested a return label and we sent it to you quickly. We could not have guessed that you were unable to print it. We tried to find a solution with you, but each time you refused our proposals. We are willing to be accommodating, but we cannot perform miracles.
Best regards,
The Sambavanilla team
Speed of shipping. Everything was well packaged. Very satisfied with my purchase
Perfect as always, thank you very much
I am satisfied with my purchase.
In accordance with the description
Always quality products. The packaging has evolved, no need to transfer to other containers. It's perfect
We sincerely thank you for your flattering review on our site "Sambavanilla". We are delighted that the quality of our products and the evolution of our packaging meet your expectations. Your satisfaction is our priority, and we will continue to work to offer you the best.
Very good products, order received very quickly
This is not my first purchase and I am always satisfied
Order delivered quickly to the relay point.
Very good tasting address!!
Very good
Everything went well!
I have ordered several times from Sambavanilla. I have always been satisfied with the products I ordered, whether it is the vanilla (of great quality) or the spices and peppers (wide choice). Packages are always well packaged. I highly recommend.
Thank you very much for your positive review and for your loyalty to Sambavanilla! We are delighted to learn that our products and our service satisfy you. Your recommendation particularly touches us. See you very soon for new discoveries!
Best regards,
The Sambavanilla team
We love it, for years!
Order shipped quickly, package in excellent condition and products as desired. Thank you
Speed, efficiency. Impeccable, keep it up.
Product well received and compliant. A bit expensive. However, since the order, my email address has been spammed with unwanted emails and I have received many telemarketing calls. Thank you for selling my contact details.
Thank you for taking the time to share your feedback. We are delighted that the product suits you. Regarding your concerns, we take the protection of your data very seriously and can assure you that none of your data is disclosed outside our company. Your satisfaction is our priority.
Best regards,
The Sambavanilla team
Only good products at unbeatable prices, fast and careful delivery, what more could you ask for?
We warmly thank you for your flattering review! We are delighted to learn that you appreciated the quality of our products as well as our delivery service. Your satisfaction is our priority, and your comments encourage us to continue in this direction. We look forward to seeing you again soon on Sambavanilla!
Best regards,
The Sambavanilla team.
Always good products and impeccable delivery.
We sincerely thank you for your flattering review and for the 5/5 rating! We are delighted to learn that you appreciate the quality of our products as well as the punctuality of our delivery service. Your satisfaction is our priority, and your feedback motivates us to continue improving. See you very soon on Sambavanilla!
Best regards,
The Sambavanilla team
Very good
Perfect
Beautiful vanillas, very fast shipping
Fast and careful delivery. High quality products, the pods are very fragrant, soft and well filled.
Hello, Perfect as usual Product and delivery. Thank you.
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I ordered vanilla received quickly vacuum packed
The vanilla pods were very thin and not fatty, very disappointed with my large order.
Thank you for taking the time to share your feedback. We are sincerely sorry to learn of your disappointment regarding your order.
However, we would like to clarify an important point: the pods you ordered do correspond to the description indicated on our site. They are gourmet vanilla pods, selected for their aromatic quality, but their appearance can naturally vary depending on the harvest, maturity, and humidity level. Vanilla is a living agricultural product: some pods may be thinner or less fatty while remaining perfectly fragrant and compliant.
At Sambavanilla, all our vanillas are 100% natural, untreated, and prepared artisanally in Sambava, which explains these variations in appearance compared to standardized or over-processed products.
We understand, however, that this may not have met your expectations, especially in the context of a large order. Please do not hesitate to contact our customer service so that we can discuss with you and find an appropriate solution.
Your feedback is valuable and helps us continue to improve our communication and services.
The Sambavanilla team
Thank you very much, it's fabulous
Oh great as always
Very good product
Well-constructed site, speed and good communication, products received well packaged and on time
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you appreciated the structure of our site, as well as the speed of our service and the quality of our packaging. Your satisfaction is our priority, and your feedback encourages us to continue improving our services. We look forward to serving you again on Sambavanilla!
Best regards,
The Sambavanilla team
Always satisfied with the quality
Very good
Top notch!!