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J
Rating: 5 out of 5
Perfect quality and fast delivery
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Customer reviews of Sambavanilla
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 4 447 published reviews
Summary of reviews
Sambavanilla consistently delivers exceptional product quality, with many customers highlighting the rich flavors and aromatic profiles of items like bourbon vanilla pods and smoked pepper. The vacuum sealing and careful packaging ensure that products arrive in perfect condition, contributing to a highly satisfactory shopping experience. Fast delivery times are frequently mentioned, with several customers noting that their orders arrived promptly and as expected.
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A
Rating: 5 out of 5
Always very good product
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B
Rating: 4 out of 5
the product is of perfect quality in airtight packaging ensuring its preservation.
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Response from Sambavanilla
Hello Bernard,
We sincerely thank you for your positive review and are delighted to learn that you appreciate the quality of our products as well as the airtight packaging. We strive to ensure an optimal experience for our customers, and your feedback encourages us in this approach. Please do not hesitate to reach out to us for any other questions or suggestions.
We sincerely thank you for your positive review and are delighted to learn that you appreciate the quality of our products as well as the airtight packaging. We strive to ensure an optimal experience for our customers, and your feedback encourages us in this approach. Please do not hesitate to reach out to us for any other questions or suggestions.
Y
Rating: 5 out of 5
Vanilla pods conform to what I expected. Excellent quality
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Response from Sambavanilla
Hello Yves, we warmly thank you for your positive feedback. We are delighted to learn that our vanilla pods met your expectations and that you appreciated their quality. Your satisfaction is our priority, and we hope to see you again soon on our site "Sambavanilla."
A
Rating: 5 out of 5
Fast order, reasonable prices and very responsive shipping. I highly recommend.
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Response from Sambavanilla
Hello Axel,
Thank you very much for your positive review! We are delighted to learn that you appreciated the speed of our service and our prices. Your recommendation touches us and motivates us to continue offering the best to our customers.
See you soon on Sambavanilla!
Best regards,
The Sambavanilla team
Thank you very much for your positive review! We are delighted to learn that you appreciated the speed of our service and our prices. Your recommendation touches us and motivates us to continue offering the best to our customers.
See you soon on Sambavanilla!
Best regards,
The Sambavanilla team
R
Rating: 5 out of 5
Good
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P
Rating: 5 out of 5
Secure order quickly delivered
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G
Rating: 5 out of 5
I received my order on time and the product meets my expectations
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Response from Sambavanilla
Dear GAYLOR,
Thank you very much for your positive feedback! We are delighted to learn that your order was delivered on time and that the product meets your expectations. Your satisfaction is our priority, and we hope to see you again soon on Sambavanilla.
Best regards,
The Sambavanilla team
Thank you very much for your positive feedback! We are delighted to learn that your order was delivered on time and that the product meets your expectations. Your satisfaction is our priority, and we hope to see you again soon on Sambavanilla.
Best regards,
The Sambavanilla team
H
Rating: 5 out of 5
Great
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B
Rating: 5 out of 5
Order placed with Sambavanilla and frankly nothing to complain about. The shipment was made very quickly, the package was carefully wrapped and the pods were vacuum sealed, perfectly protected. Regarding the quality, it is clearly there: the pods are magnificent, well-fleshed, very fragrant and of exceptional quality. Very satisfied with this order, I will not hesitate to recommend.
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Response from Sambavanilla
Hello Benjamin,
Thank you so much for your flattering review! We are delighted to hear that you were satisfied with your order and that the quality of our pods met your expectations. Your feedback on the shipping and packaging encourages us to maintain our standards. We look forward to seeing you again soon on Sambavanilla!
Best regards,
The Sambavanilla team
Thank you so much for your flattering review! We are delighted to hear that you were satisfied with your order and that the quality of our pods met your expectations. Your feedback on the shipping and packaging encourages us to maintain our standards. We look forward to seeing you again soon on Sambavanilla!
Best regards,
The Sambavanilla team
C
Rating: 5 out of 5
Quality product. Top delivery time.
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E
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Good quality product.
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P
Rating: 5 out of 5
Perfect as usual
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S
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
At the top as always
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A
Rating: 5 out of 5
Delighted with this order
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J
Rating: 5 out of 5
As always very good products
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P
Rating: 5 out of 5
well
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I
Rating: 5 out of 5
Fantastic products that cannot be found elsewhere like smoked pepper, available in large quantities and at a reasonable price.
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Response from Sambavanilla
Hello Isabelle,
Thank you very much for your flattering review! We are delighted that you appreciated our unique selection of products, especially the smoked pepper. Your satisfaction is our priority, and we are happy to offer you quality items at affordable prices. Don't hesitate to come back and see us!
Best regards,
The Sambavanilla team
Thank you very much for your flattering review! We are delighted that you appreciated our unique selection of products, especially the smoked pepper. Your satisfaction is our priority, and we are happy to offer you quality items at affordable prices. Don't hesitate to come back and see us!
Best regards,
The Sambavanilla team
J
Rating: 5 out of 5
-
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N
Rating: 5 out of 5
Mango meets my needs.. Fast delivery as always.. Thank you Sambavanilla
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Response from Sambavanilla
Dear Nicolas,
We warmly thank you for your feedback and are delighted to learn that the mango perfectly met your expectations. Your satisfaction is our priority, and we do everything to ensure fast and efficient delivery. We look forward to serving you again at Sambavanilla!
Best regards,
The Sambavanilla team
We warmly thank you for your feedback and are delighted to learn that the mango perfectly met your expectations. Your satisfaction is our priority, and we do everything to ensure fast and efficient delivery. We look forward to serving you again at Sambavanilla!
Best regards,
The Sambavanilla team
N
Rating: 5 out of 5
Perfect logistics and the products are impeccable!
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F
Rating: 5 out of 5
I love it! This is the third or fourth order and each time I am delighted, great products at a very good price and delivered quickly. Thank you Samba Vanilla
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Response from Sambavanilla
Hello Fabrice,
A big thank you for your flattering review! We are delighted to learn that you appreciate our products and our service. Your satisfaction is our priority, and we look forward to seeing you again for your next order. Thank you again for trusting Sambavanilla!
Best regards,
The Sambavanilla team
A big thank you for your flattering review! We are delighted to learn that you appreciate our products and our service. Your satisfaction is our priority, and we look forward to seeing you again for your next order. Thank you again for trusting Sambavanilla!
Best regards,
The Sambavanilla team
J
Rating: 5 out of 5
Very good products
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C
Rating: 5 out of 5
I really love spices, I use them a lot especially those for chicken and fish, the colombo and arrabiata, the dried fruits serve me for breakfast with oatmeal and vanilla in all sauces, compote etc. I am completely satisfied as well as with the delivery, package well wrapped and arrived well.
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Response from Sambavanilla
Dear Claudie,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to hear that our spices, as well as our vanilla, have enriched your dishes and your breakfast. Your satisfaction regarding the delivery and packaging of your package is also greatly appreciated. We look forward to serving you again soon at Sambavanilla!
Best regards,
The Sambavanilla team
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to hear that our spices, as well as our vanilla, have enriched your dishes and your breakfast. Your satisfaction regarding the delivery and packaging of your package is also greatly appreciated. We look forward to serving you again soon at Sambavanilla!
Best regards,
The Sambavanilla team
A
Rating: 5 out of 5
very good value for money
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Y
Rating: 5 out of 5
Very good product, fast delivery, perfect
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A
Rating: 3 out of 5
no response to my complaint email
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Response from Sambavanilla
Dear Alexis, thank you for taking the time to share your feedback. We are sorry to hear that you have not received a response to your complaint and we are committed to improving our customer service. We invite you to contact us again so that we can resolve your issue as soon as possible.
L
Rating: 5 out of 5
Happy !!
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G
Rating: 5 out of 5
I haven't had the chance to use it yet; but in my opinion, it's worth it. Thank you.
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F
Rating: 5 out of 5
Serious site, quality spices, fast shipping ... Highly recommended
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Response from Sambavanilla
We warmly thank you for your flattering review, Fabrice. We are delighted to learn that you are satisfied with the quality of our spices and the speed of our service. Your recommendation is extremely appreciated and motivates us to continue offering the best to our customers.
F
Rating: 5 out of 5
Order delivered quickly and meets my expectations
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M
Rating: 5 out of 5
Product, packaging: nothing to complain about. Trustworthy purchase, and product quality.
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D
Rating: 5 out of 5
A fast delivery, perfect, complete. A top customer service
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G
Rating: 5 out of 5
Fast and quality service
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R
Rating: 2 out of 5
Hello I received two packets of dried soursop leaves one of 20 g the other of 26 g which is not normal
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Response from Sambavanilla
Hello Renée,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered an issue with your order. At Sambavanilla, we are committed to providing quality products and satisfying our customers. The packets of soursop leaves we sell are 20-gram packets. It is therefore completely normal for you to receive 20-gram packets. However, if you received a 26-gram packet, there are indeed 6 grams too many. No worries, we graciously offer you these additional 6 grams.
Best regards,
The Sambavanilla team
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered an issue with your order. At Sambavanilla, we are committed to providing quality products and satisfying our customers. The packets of soursop leaves we sell are 20-gram packets. It is therefore completely normal for you to receive 20-gram packets. However, if you received a 26-gram packet, there are indeed 6 grams too many. No worries, we graciously offer you these additional 6 grams.
Best regards,
The Sambavanilla team
J
Rating: 5 out of 5
Perfect I recommend
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P
Rating: 5 out of 5
Fast delivery quality products.
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S
Rating: 5 out of 5
Very good
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