★★★★★
based on 4286 reviews published
Latest customer reviews
Beautiful vanillas, very fast shipping
Fast and careful delivery. High quality products, the pods are very fragrant, soft and well filled.
Hello, Perfect as usual Product and delivery. Thank you.
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I ordered vanilla received quickly vacuum packed
The vanilla pods were very thin and not fatty, very disappointed with my large order.
Thank you for taking the time to share your feedback. We are sincerely sorry to learn of your disappointment regarding your order.
However, we would like to clarify an important point: the pods you ordered do correspond to the description indicated on our site. They are gourmet vanilla pods, selected for their aromatic quality, but their appearance can naturally vary depending on the harvest, maturity, and humidity level. Vanilla is a living agricultural product: some pods may be thinner or less fatty while remaining perfectly fragrant and compliant.
At Sambavanilla, all our vanillas are 100% natural, untreated, and prepared artisanally in Sambava, which explains these variations in appearance compared to standardized or over-processed products.
We understand, however, that this may not have met your expectations, especially in the context of a large order. Please do not hesitate to contact our customer service so that we can discuss with you and find an appropriate solution.
Your feedback is valuable and helps us continue to improve our communication and services.
The Sambavanilla team
Thank you very much, it's fabulous
Oh great as always
Very good product
Well-constructed site, speed and good communication, products received well packaged and on time
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you appreciated the structure of our site, as well as the speed of our service and the quality of our packaging. Your satisfaction is our priority, and your feedback encourages us to continue improving our services. We look forward to serving you again on Sambavanilla!
Best regards,
The Sambavanilla team
Always satisfied with the quality
Very good
Top notch!!
Super vanilla
The entire order meets my expectations. Great.
Very very satisfied. Serious site and objects faithful to the request, very well protected. Thank you for this site to recommend.
Thank you very much for your positive feedback and your recommendation! We are delighted to know that you are satisfied with your experience on Sambavanilla and that our items met your expectations. Your satisfaction is our priority.
We look forward to seeing you again soon on our site!
Best regards,
The Sambavanilla team
Product of very good quality. Fast delivery
Very good
Very good product as always and very well packaged
Delighted with my purchases, just have to wait 3 months to taste it!
Very serious site. The weights suit me perfectly. The prices are very affordable
Thank you so much for your positive feedback on Sambavanilla! We are delighted to learn that you are satisfied with the weights and prices. Your trust and satisfaction are our priority. See you soon on our site!
Best regards,
The Sambavanilla team
Perfect shipment!
Vanilla pods of very good quality, what a magnificent scent, great value for money. The spices are divine, and the vanilla sugar and vanilla extract are magnificent. Thank you for these beautiful noble and gourmet products.
We warmly thank you for your flattering review of our site "Sambavanilla". We are delighted to learn that you appreciate the quality of our vanilla pods and spices, as well as their enchanting fragrance. Your satisfaction is our greatest reward, and we hope to see you soon for new gourmet discoveries.
Fast shipping, products very well packaged and of quality. Very satisfied!
Perfect
I ordered 50 pods. The site indicated a minimum of 5 g per pod but the total weight of the 50 is 185 g, which is an average of 3.7 g, or 25% less. I should have bought my pods from another site that sells packs of 250 g for barely more expensive.
Thank you for your feedback. We are sorry to hear that you were not satisfied with your order. Our pods are often subject to natural weight variations, and we strive to ensure the quality of our products. Your comment is valuable and will help us improve our communication. Please feel free to contact us directly for any questions or complaints, we would be happy to assist you.
Best regards,
The Sambavanilla team.
Great, I received my order well.
Good product quality. No issues with delivery. Nothing to complain about.
First purchase of gourmet black vanilla, incredible in pastries! Great storage tubes. I recommend!
Thank you very much for your flattering comment on our gourmet black vanilla! We are delighted to hear that it enhances your pastries and that our storage tubes suit you. Your recommendation particularly touches us.
Looking forward to seeing you again on Sambavanilla!
Best regards,
The Sambavanilla team
EVERYTHING IS AS EXPECTED. VERY GOOD PRODUCT. I HIGHLY RECOMMEND AND WILL ORDER AGAIN
Delicious vanilla stored in a glass tube and some frozen pods. Very fast delivery. Perfect.
Products of very good quality. Perfect packaging. Fast delivery. Bravo
Thank you very much for your flattering review! We are delighted that our products, our packaging, and our delivery service met your expectations. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The Sambavanilla team
Very good product
Fast, very good product. Thank you.
Very good quality product. The vanillas are vacuum sealed. From my order to delivery, everything is great.
This package was for my granddaughter.
Top
Very good very good products received quickly
TB
I got everything I ordered, neatly packed and quick after order. Will be ordering again!
Thank you for your wonderful review! We're delighted to hear that your order arrived promptly and in perfect condition. We look forward to serving you again soon at Sambavanilla!
Best regards,
The Sambavanilla Team