★★★★★
based on 4079 reviews published
Latest negative customer reviews
I never received the package
Disappointed
No Vannilla seeds in the pods. Very disappointed with this purchase
Impec
Very fragrant vanilla and very good spices.
I would have liked to be delivered much more quickly!!!!! Paying for 24/48h delivery receiving the delivery confirmation email after 24h and receiving the order 5 days later!!!!
Fast, careful dispatch. Fresh pods, carefully wrapped.
I was very disappointed by the vanilla pod sachets. During my trip to Polynesia, I brought back bags of vanilla pods and only one pod had the weight of your 10 vanilla pods. What a disappointment!
Very good products
I am disappointed by the quality of the Madagascar vanilla delivered. 55g in weight for 15 strands. This month has decreased by 25% compared to my order last year. Last year a strand weighed 5g, in 2022 it weighs 3.6g. I will order elsewhere. Cdlt
Vanilla beans are not made in molds and their weight can vary from one bean to another. A weight of 3.67 grams per pod is still quite respectable. Your criticism is a bit gratuitous, especially since you did not place an order with us last year.
I purchased vanilla powder and was very disappointed with the quality of the product delivered. the product did not conform to the vanilla powder, there was no vanilla flavour and no smell. if it was powder from used pods, they were very used up. my husband is a pastry chef, so he was able to judge the product in good faith. the dispute was resolved and we received a refund.