9.7/10
★★★★★
based on 3162 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
I ordered the top of the range and expected better, I don't see the difference with the one I buy in a bag at the supermarket. I'm very pleased with the service.
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Jonathan P.(acheteur vérifié)
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Answer from Sambavanilla
The first difference is probably the price.
3/5
★★★☆☆
Good value for money, better pods for more expensive at other dealers 😉
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Manon C.(acheteur vérifié)
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Answer from Sambavanilla
We strive to offer the best value for money. Of course, it is always possible to find more expensive products at other merchants.
3/5
★★★☆☆
Vanilla quite dry
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Herve R.(acheteur vérifié)
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Answer from Sambavanilla
The moisture content of our vanillas remains in line with our stated standards.
3/5
★★★☆☆
A little disappointed with the size of the vanilla, very small
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Jocelyne B.(acheteur vérifié)
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Answer from Sambavanilla
The kelly pods have a size of 13 cm. If you want longer pods, we can offer you the gourmet pods or the Papua XL pods.
3/5
★★★☆☆
One of the few sites to mention the vanillin content, vanilla as described .... ...but, the taste is not there. I'm used to making ice cream and custards with vanilla beans, but I didn't find the smell and taste I usually had. I'm going to double the doses, and it will become a luxury dessert, too bad.
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Michel P.(acheteur vérifié)
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Answer from Sambavanilla
For a better infusion of the pods, we recommend that you let them soak in the milk for at least 24 hours in the refrigerator before starting your preparations.
2/5
★★☆☆☆
I placed my order on 02/09/20, I received it on 10/09/20. Delivery too long!
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Lynda N.(acheteur vérifié)
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Answer from Sambavanilla
We ship our packages within 24 hours after the order, but we do not control the delays of the Post Office.
3/5
★★★☆☆
I thought the pod would be larger however it was well filled and had a lot of flavor. Next time I will take the higher quality.
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Fabienne L.(acheteur vérifié)
purchased on 21/08/2020 
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3/5
★★★☆☆
I have received my order and it is now ready to be shipped. The product was just crushed (cocoa bean crumbs). I would like to thank you for the great service.
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Maxime L.(acheteur vérifié)
purchased on 10/08/2020 
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3/5
★★★☆☆
Correct delivery on time, average quality of vanilla. Good vacuum packaging.
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Hervé C.(acheteur vérifié)
purchased on 02/08/2020 
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3/5
★★★☆☆
Received quickly but not yet tasted
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Yohan D.(acheteur vérifié)
purchased on 04/07/2020 
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Answer from Sambavanilla
It would have been better to test the product before giving your opinion.
3/5
★★★☆☆
I just received my order, the vanilla is still beautiful. I ordered cinnamon and instead I got turmeric... too bad
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Laurent N.(acheteur vérifié)
purchased on 04/06/2020 
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Answer from Sambavanilla
We are sorry for the error and would like to point out that we have returned the cinnamon to you.
3/5
★★★☆☆
Aroma not very intense
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Pietro D.(acheteur vérifié)
purchased on 04/04/2020 
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3/5
★★★☆☆
Quite disappointed with the black pepper from Madagascar. Indeed it is quite bland, unlike that of another supplier
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Louis S.(acheteur vérifié)
purchased on 14/05/2020 
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3/5
★★★☆☆
Disappointed that the vanilla does not come from Reunion Island. It comes from Madagascar. ...less good for my taste. Less fleshy pods than the ones I had brought from Reunion. Fast shipping but too expensive for the quality.
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Elisabeth N.(acheteur vérifié)
purchased on 06/04/2020 
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Answer from Sambavanilla
We thought it was sufficiently clear that our vanilla comes from Madagascar.
We take note of your comment without entering into the debate of whether vanilla from Reunion is better than vanilla from Madagascar.
As for the shipping costs, they are calculated according to the weight of the packages and not the quality of the products.