Customer reviews of Selfpackaging

9,3 /10

Based on 2 706 published reviews

5 2 081 77% 4 399 15% 3 120 4% 2 51 2% 1 55 2%

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

All reviews

Acheteur Vérifié

Published on 10/05/2018 à 13h11 following a purchase from 29/04/2018

Well-made site, easy to use

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Acheteur Vérifié

Published on 08/05/2018 à 13h23 following a purchase from 27/04/2018

The boxes are very good and conform to my order but the labels were supposed to be round and they are square... too bad

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Response from Selfpackaging Published on 08/05/2018

Hello Agathe,
I am sorry for the inconvenience regarding the labels, can you contact me at [email protected] indicating the order number?
Wishing you a nice day.

Acheteur Vérifié

Published on 08/05/2018 à 12h33 following a purchase from 27/04/2018

Perfect, compliant in all respects and fast

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Acheteur Vérifié

Published on 03/05/2018 à 15h24 following a purchase from 04/04/2018

Not very sturdy

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Acheteur Vérifié

Published on 03/05/2018 à 14h03 following a purchase from 24/04/2018

Very fast shipping and well protected.
Some boxes were added just in case there is a defect. Apparently this is done for each order.
Very serious

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Acheteur Vérifié

Published on 02/05/2018 à 15h16 following a purchase from 23/04/2018

Very good quality and fast delivery!

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Acheteur Vérifié

Published on 02/05/2018 à 12h46 following a purchase from 23/04/2018

Very disappointed with this site. The expected product is not as hoped and for two products of barely 3€ each, 17€ in shipping costs!!! And with a very long delivery time! I really do not recommend!!

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Response from Selfpackaging Published on 02/05/2018

Hello Claudia,
I understand your feelings however looking more closely at your invoice, it is actually 10€ shipping costs for your order. We work on a just-in-time basis and we regret having experienced a stockout for this product.
To make it up to you, we will assign you a discount code if you contact us at [email protected].
Awaiting your response.

Acheteur Vérifié

Published on 27/04/2018 à 12h41 following a purchase from 18/04/2018

very good

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Acheteur Vérifié

Published on 25/04/2018 à 13h49 following a purchase from 16/04/2018

Practice

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Acheteur Vérifié

Published on 25/04/2018 à 12h42 following a purchase from 16/04/2018

Samples received quickly.
Easy order.
Very pleasant phone contact and very professional service.

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Acheteur Vérifié

Published on 24/04/2018 à 16h59 following a purchase from 12/04/2018

Well received. In good and due form. Plus bonus

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Acheteur Vérifié

Published on 24/04/2018 à 10h57 following a purchase from 10/04/2018

Order received quickly and without any issues

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Acheteur Vérifié

Published on 22/04/2018 à 18h18 following a purchase from 10/04/2018

always on time for delivery

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Acheteur Vérifié

Published on 19/04/2018 à 16h19 following a purchase from 09/04/2018

compliant and fast delivery. Nothing to say!

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Acheteur Vérifié

Published on 18/04/2018 à 13h14 following a purchase from 08/04/2018

I even received two free boxes

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Acheteur Vérifié

Published on 18/04/2018 à 11h22 following a purchase from 24/03/2018

Unfortunately, I am unable to appreciate anything because I have not received my order.
Despite messages and phone calls, I have nothing.
UPS claims to have left my package at the Town Hall (really?? On what grounds??) However, the Town Hall of my village has nothing for the simple reason that it was exceptionally closed because the staff was in training. I took a photo for the notice on the door.
I have €200 in the wild and I hardly appreciate it!!!!

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Response from Selfpackaging Published on 18/04/2018

Hello Kare,
I opened an investigation with UPS who certifies that the product has been delivered, by going to the UPS site and entering the tracking number 1ZA5E5706868424250 you can see that the delivery has been made.
I invite you to write to me at salut@selfpackaging to find a solution with the UPS carrier.
Best regards.

Acheteur Vérifié

Published on 17/04/2018 à 20h46 following a purchase from 05/04/2018

perfect

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Acheteur Vérifié

Published on 17/04/2018 à 14h25 following a purchase from 05/04/2018

Perfect!

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Acheteur Vérifié

Published on 14/04/2018 à 13h32 following a purchase from 04/04/2018

Fast delivery on time!

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Acheteur Vérifié

Published on 13/04/2018 à 15h04 following a purchase from 14/03/2018

The site is clear and the products are well described.

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Acheteur Vérifié

Published on 12/04/2018 à 12h24 following a purchase from 30/03/2018

you do not specify xl

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Response from Selfpackaging Published on 12/04/2018

Hello Audélie,
We currently only offer size M, as it corresponds to a standard wine bottle size. However, we are not closed to the idea of offering other sizes later.
Your comment will be forwarded to our marketing department.
Best regards.

Acheteur Vérifié

Published on 06/04/2018 à 15h49 following a purchase from 27/03/2018

perfect, well packaged and fast shipping

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Acheteur Vérifié

Published on 05/04/2018 à 18h07 following a purchase from 24/03/2018

Very expensive delivery (and the minimum to get it free is expensive too...)
However, very good quality product, they sent me the tape to assemble my pack (it may seem silly but it wasn't 'mandatory' so great attention on their part), they also provided 2-3 packs and 5-6 more labels than I ordered just in case there were any mistakes.
Overall nothing to complain about, I recommend but not for mini budgets.

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Response from Selfpackaging Published on 06/04/2018

Hello Amélie,
Thank you for your feedback. We will try to improve your next shopping experience on Selfpackaging!
To your boxes!

Acheteur Vérifié

Published on 05/04/2018 à 15h28 following a purchase from 26/03/2018

Easy to use, good ideas

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Acheteur Vérifié

Published on 04/04/2018 à 15h36 following a purchase from 23/03/2018

Very satisfied with my order. Product as described. Touched by the delicate attention of giving me 2 extra copies just in case.... (cardboard to assemble yourself)

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Acheteur Vérifié

Published on 03/04/2018 à 14h49 following a purchase from 25/03/2018

to recommend

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Acheteur Vérifié

Published on 03/04/2018 à 14h24 following a purchase from 23/03/2018

Nothing to report, OK

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Acheteur Vérifié

Published on 29/03/2018 à 14h50 following a purchase from 19/03/2018

Very satisfied

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Acheteur Vérifié

Published on 29/03/2018 à 12h52 following a purchase from 20/03/2018

Great site! Good quality/price ratio and plenty of ideas to copy!

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Acheteur Vérifié

Published on 29/03/2018 à 12h48 following a purchase from 20/03/2018

perfect :)

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Acheteur Vérifié

Published on 29/03/2018 à 12h37 following a purchase from 20/03/2018

Fast delivery.

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Acheteur Vérifié

Published on 28/03/2018 à 13h13 following a purchase from 19/03/2018

well done

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Acheteur Vérifié

Published on 28/03/2018 à 07h13 following a purchase from 18/03/2018

Super fast delivery

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Acheteur Vérifié

Published on 28/03/2018 à 07h05 following a purchase from 14/03/2018

perfect!

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Acheteur Vérifié

Published on 27/03/2018 à 12h42 following a purchase from 15/03/2018

very good

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Acheteur Vérifié

Published on 27/03/2018 à 12h24 following a purchase from 12/03/2018

The photos match the product received, very good quality and impeccable delivery time, I recommend!

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Acheteur Vérifié

Published on 23/03/2018 à 12h54 following a purchase from 24/02/2018

No comment

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Response from Selfpackaging Published on 23/03/2018

Hello Dorothée,
I would like to respond to you to know how your experience on Selfpacking went?
Your opinion is important, it will allow us to improve in the future!
Best regards.

Acheteur Vérifié

Published on 22/03/2018 à 22h45 following a purchase from 05/03/2018

Fast delivery and regular order tracking

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Acheteur Vérifié

Published on 21/03/2018 à 13h52 following a purchase from 07/03/2018

The product matches the supplier's description. Meets my expectations.
I recommend

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Acheteur Vérifié

Published on 20/03/2018 à 14h49 following a purchase from 06/03/2018

Nothing to say

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