Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 093 published reviews
5 6 767 84% 4 977 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Senup consistently delivers fast, discreet packaging and quick delivery, with many mentions of speed, reliable tracking, and delivery that meets expectations. Customers highlight attentive, effective service and professional handling, including helpful support for delivery issues, clear communication, and after-sales responsiveness. The shopping experience is described as simple and efficient, with straightforward ordering, competitive prices, and dependable product delivery that aligns with expectations. Overall, buyers note dependable reliability, prompt service, and strong customer care across multiple interactions.

All reviews

M
Monique B.
Rating: 4 out of 5
following a purchase from 05/01/2026
5
Translated reviews
E
Erwin V.
Rating: 5 out of 5
following a purchase from 05/01/2026
The item I ordered is for my mother, who is very satisfied with the item and the price.
Translated reviews
F
Frketic B.
Rating: 5 out of 5
following a purchase from 03/01/2026
Top
Translated reviews
P
Pascale C.
Rating: 5 out of 5
following a purchase from 03/01/2026
Order and delivery very fast. As usual.
Translated reviews
M
Martine S.
Rating: 5 out of 5
following a purchase from 02/01/2026
Fine and fast
Translated reviews
P
Philip V.
Rating: 5 out of 5
following a purchase from 05/01/2026
express delivery
Translated reviews
L
Lucien C.
Rating: 5 out of 5
following a purchase from 29/12/2025
nothing to report
Translated reviews
J
Jean- Claude M.
Rating: 5 out of 5
following a purchase from 28/12/2025
Positive
Translated reviews
A
Anne-Marie F.
Rating: 5 out of 5
following a purchase from 28/12/2025
no problem
Translated reviews
P
Patrick S.
Rating: 5 out of 5
following a purchase from 26/12/2025
I am very happy with what I ordered
Translated reviews
L
Lionel P.
Rating: 5 out of 5
following a purchase from 24/12/2025
Very satisfied and fast delivery
Translated reviews
D
Didier B.
Rating: 5 out of 5
following a purchase from 23/12/2025
Always on top, I hope this will continue this year. I am still very satisfied.
Translated reviews
R
Rob J.
Rating: 5 out of 5
following a purchase from 24/12/2025
On time and what was requested.
Translated reviews
D
Djamila T.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good quality protections.
Translated reviews
R
Ronan M.
Rating: 5 out of 5
following a purchase from 25/12/2025
Super!!!
Translated reviews
P
Patricia S.
Rating: 5 out of 5
following a purchase from 22/12/2025
Fast delivery and the pants do their job well.
Translated reviews
M
Marguerite V.
Rating: 5 out of 5
following a purchase from 20/12/2025
Quality protections, fast delivery
Translated reviews
E
Emilie O.
Rating: 5 out of 5
following a purchase from 21/12/2025
Always perfect, fast and interesting prices.
Translated reviews
M
Murielle P.
Rating: 5 out of 5
following a purchase from 18/12/2025
Super!!!
Translated reviews
N
Nadine D.
Rating: 5 out of 5
following a purchase from 18/12/2025
Nothing to report, it's good
Translated reviews
C
Christine D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Good reception of all products and very well packaged
Translated reviews
P
Patrick-François D.
Rating: 5 out of 5
following a purchase from 12/12/2025
Well arrived, but the deadlines are not met!
Translated reviews
P
Pierro V.
Rating: 4 out of 5
following a purchase from 18/12/2025
Quality is very good, but DPD cannot deliver to the correct address 3 times I have traveled 9km to another village
Translated reviews
G
Gregory T.
Rating: 5 out of 5
following a purchase from 13/12/2025
As always, discretion, speed and very good price
Translated reviews
A
Aouatif H.
Rating: 5 out of 5
following a purchase from 15/12/2025
Delivery time ok Product conforms to the description and images I recommend
Translated reviews
J
Jean H.
Rating: 5 out of 5
following a purchase from 10/12/2025
excellent
Translated reviews
G
Gerard G.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything was perfect. I have been ordering from SENUP for 10 years. Completely satisfied
Translated reviews
P
Patricia M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very satisfied Thank you
Translated reviews
J
Jocelyne J.
Rating: 5 out of 5
following a purchase from 09/12/2025
Always perfect. Great product
Translated reviews
G
G. S.
Rating: 4 out of 5
following a purchase from 11/12/2025
Good products, delivered quickly
Translated reviews
A
Alain B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Product always of quality and easy to use
Translated reviews
W
William D.
Rating: 5 out of 5
following a purchase from 06/12/2025
Always on top and very fast good service and quality
Translated reviews
Response from Senup
Dear William, we sincerely thank you for your flattering review and your 5-star rating. We are delighted that you appreciate the quality of our service and the speed of our offerings. Your satisfaction is our priority, and we are committed to continuing to provide you with the best.
J
Jean Yves O.
Rating: 4 out of 5
following a purchase from 05/12/2025
Delivery a bit long the package stayed several days in the carrier's warehouses
Translated reviews
J
Jacques U.
Rating: 5 out of 5
following a purchase from 08/12/2025
fast delivery price com everything is well competitive
Translated reviews
D
Dominique L.
Rating: 5 out of 5
following a purchase from 02/12/2025
super
Translated reviews
N
Nadine M.
Rating: 3 out of 5
following a purchase from 01/12/2025
I am disappointed with the DPD pick-up delivery service. The package, announced with a delay of 2 to 3 days, ultimately took 7 to 8 days to arrive. Unfortunately, this is not the first time that the delays have reached a full week. Moreover, the package was not delivered to the relay point I had selected. The relay point chosen by the service is not even one of the closest to my home. Finally, while tracking the package, I noticed that it passed through several centers far from its final destination (Courcelles, Vilvoorde, Arras, Roissy, Nancy), which seems to have contributed to the delay. Nadine
Translated reviews
Response from Senup
Dear Nadine,

Thank you for taking the time to share your experience with our service. We are sorry to hear that the delivery of your package did not meet your expectations, particularly regarding the delays and the choice of the relay point. We understand how frustrating this can be and we apologize for the inconvenience.

Please know that we take your comments very seriously and we will pass them on to our delivery partner to improve our service. Your feedback is valuable and helps us to progress.

We hope to have the opportunity to fully satisfy you on your next order.

Best regards,
The Senup team
F
Frédérique P.
Rating: 5 out of 5
following a purchase from 04/12/2025
excellent
Translated reviews
C
Christian B.
Rating: 4 out of 5
following a purchase from 29/11/2025
Speed of the order Delivery time a bit longer than usual Probably more packages due to the holidays Nothing more to report. Always on top
Translated reviews
Response from Senup
Hello Christian,

Thank you for your review and for the 4/5 rating. We are delighted to hear that you are satisfied with the speed of your order. We are aware that delivery times can be extended during peak periods and we thank you for your understanding. Your satisfaction is our priority and we will do everything possible to improve your experience in the future. We look forward to seeing you again on Senup!

Best regards,
The Senup team
F
Francis G.
Rating: 5 out of 5
following a purchase from 04/12/2025
very good contact, thank you
Translated reviews
We use cookies for audience measurement and improving user experience.