Customer reviews of Shop Vitanutrics

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 311 published reviews

Summary of reviews

Shop Vitanutrics consistently delivers fast, careful shipping and reliably on-time delivery, with many reviews highlighting speedy fulfillment, well-packaged products, and easy, smooth ordering experiences. Customers frequently mention a broad range of products, easy site navigation, and clear positive experiences from order to receipt, with several noting helpful, responsive service and value for money. Recurrent positives include strong product quality and effective results, fast shipping options, and occasional favorable promotions or discounts that enhance the shopping experience. Overall, shoppers describe dependable service, prompt delivery, and satisfying product outcomes across a wide selection.

All reviews

L
Lia
Rating: 5 out of 5
Fast service and great products.
Response from Shop Vitanutrics
Thank you so much for this positive feedback ! See you soon on www.vitanutrics.com ??
L
Lia
Rating: 5 out of 5
Fast service and great products.
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Response from Shop Vitanutrics
Thank you so much for this positive feedback ! See you soon on www.vitanutrics.com ??
Y
Yvette
Rating: 4 out of 5
Fast delivery but 20fr shipping!
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review and for leaving us a positive rating. We are aware that shipping costs to Switzerland may seem high to you. We inform you that we apply this rate because the shipping costs to Switzerland amount to 34.90. Having already reduced shipping costs, we unfortunately cannot do so further. We hope you understand and thank you for your loyalty. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
J
Josiane G.
Rating: 1 out of 5
I paid for the vitacolagene ha premium 70 more than on another site despite the promotional code from Dr. Dutillieux. I am very disappointed. My husband ordered the same identical product, same quantity without a promotional code on another site almost at the same time. How do you justify this? Thank you for your response.
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Response from Shop Vitanutrics
Dear Madam, Thank you for taking the time to write a review. We are sincerely sorry to read that your Vitanutrics experience did not go well. Unfortunately, at the time of validating your order, the promotional code was not entered and therefore could not be deducted. Furthermore, regarding the different prices at our distributor partners, we inform you that prices are free. Our distributors can make promotions if they wish and we cannot impose a fixed price on them, in the name of free competition. By ordering directly from us, you benefit from specific advantages reserved for our customers (-15% on the purchase of 3 identical products, discounts with specific codes...) Our team will contact you. We hope to see you again on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
J
Josiane Z.
Rating: 4 out of 5
Happy with the speed of the shipment, thank you
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our services. We hope your experience will be fully positive. See you very soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
M
Marie D.
Rating: 5 out of 5
Fast delivery, serious
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services! See you very soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
M
Myriam B.
Rating: 5 out of 5
As always, very fast and careful delivery, quality supplements, what more could you ask for? Everything is perfect, thank you! ??
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and services! See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
D
Danielle N.
Rating: 5 out of 5
Effective remedies recommended by my doctor and the possibility to order with a discount based on quantity. Thank you very much.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and discounts. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
M
Marie-José M.
Rating: 4 out of 5
Quality of follow-up and speed of shipments. Quick response to complaint emails and immediate corrections. However, there were two errors in managing the customer file (automatic error of the country and incorrect transmission of the phone number to DHL).
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our responsiveness. Our team has taken the necessary steps to correct the errors. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
C
Catherine P.
Rating: 5 out of 5
Well-designed site. Good product descriptions. Quality packaging. I greatly appreciated the attention and the commercial gesture following my last review regarding the products from my previous order.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to leave us a review :) We are delighted to read that you appreciated the responsiveness of our customer service. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
B
Beatrice Z.
Rating: 5 out of 5
Super gives back vitality
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Guy
Rating: 5 out of 5
VITAPL3 allowed me to replenish my Omega 3 without the unpleasantness of fishy aftertaste, and my attention works much better.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to leave us a review :) We are delighted to read that our VITAPL3 product fully satisfies you! See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
B
Beatrice Z.
Rating: 5 out of 5
Suffering from neuropathy after 2 months of treatment I feel a clear improvement I highly recommend
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Guy B.
Rating: 4 out of 5
Speed, efficiency... a bit of a delay between the post office and the post office.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our services. However, we regret the delay caused by your pickup point. See you soon on www.vitanutrics.com! ??
C
Catherine P.
Rating: 2 out of 5
Due to a computer bug, no customer information regarding the resumption of online purchasing. I have to check the site daily to see if the service is restored. The premium HA vitacollagen no longer has the same taste (very pronounced raspberry flavor giving a chemical impression and a sweet taste that did not exist before).
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Response from Shop Vitanutrics
Dear Madam Pelletier, Thank you for your loyalty to Vitanutrics for many years. We are sincerely sorry to read that your last experience with us did not fully satisfy you. Our team has contacted you today to offer you compensation. We remain at your disposal if you have any other comments. Best regards, The Vitanutrics team
K
Kazza
Rating: 2 out of 5
Delivery problem. After a week, I am informed that there is a delay in deliveries. The holidays and reduced staff, which I can understand, do not justify the too late communication.
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Response from Shop Vitanutrics
Dear Madam, Thank you for taking the time to write a review. We completely understand your dissatisfaction and sincerely apologize again for this inconvenience. Our team has contacted you by email to keep you informed about the follow-up of your order and to offer you compensation. We hope to see you soon on www.vitanutrics.com ?? Best regards, The Vitanutrics team
V
Valérie L.
Rating: 1 out of 5
Bug with orders but not notified... I had to search for my order myself to be informed :-[
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review and for your last order. We are sorry to read that you were not notified of the technical issue we encountered. We apologize for the inconvenience caused. Our team has contacted you to offer you compensation. We are at your complete disposal for any further questions or complaints. Best regards, The Vitanutrics team
G
Guy
Rating: 5 out of 5
Performing products and free professional medical service. The best!
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our products and services. See you soon on www.vitanutrics.com! ?? The Vitanutrics team
M
Mme C.
Rating: 1 out of 5
Delivery too long
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Response from Shop Vitanutrics
Dear Madam, First of all, we would like to thank you for your loyalty and for your recent orders. We understand your frustration regarding the delivery time of your last order. Allow us to explain the situation: your order was shipped the day after its receipt, on July 5. The package was delivered to you on July 10, four working days after its shipment. This delay includes the weekend as well as the transfer between the Belgian Post and the French Post, which is unfortunately beyond our control. We sincerely apologize for any inconvenience this may have caused you. The Vitanutrics team remains at your complete disposal for any further questions or assistance. Best regards,
P
Patricia Q.
Rating: 1 out of 5
I did not receive the product. You refer to my complaint on your site.
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Response from Shop Vitanutrics
Dear Madam, First of all, we would like to thank you for your loyalty and your repeated orders. We are sincerely sorry for the delivery problem you encountered. Despite our diligence, this delay is beyond our control, and we have immediately filed a complaint with Colissimo. Following your complaint on our site on Sunday, July 7, we shipped a new product via DHL on Monday, July 8. You should have received it by now. We remain at your complete disposal for any further questions or assistance. Best regards,
M
Mme M.
Rating: 5 out of 5
The products I use, especially Vitanutrics Collagen recommended by the micronutritionist for tendons, have shown a clear improvement over time: shoulder and knees. Perfect order and delivery.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that our products fully satisfy you! See you soon on www.vitanutrics.com! ?? The Vitanutrics team
S
Sonia A.
Rating: 4 out of 5
Haven't noticed any effect yet but I started taking it very recently
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Sonia A.
Rating: 5 out of 5
Very satisfied
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Sonia A.
Rating: 5 out of 5
Interesting and innovative compositions, without unnecessary or controversial additives.
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our formulas. See you soon on www.vitanutrics.com! ?? The Vitanutrics team
P
Pasquale
Rating: 1 out of 5
My naturopath sent me an order form to validate which included 2 boxes of 90+15 tablets (it was a promotion). It took a week to receive the 2 boxes, and the boxes only contain "only" 90 tablets... I paid 63.24€ while the amount is 62.34€ on the invoice (with still 7 euros for delivery). I am not happy!
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are sorry that you had a negative experience. However, the error does not come from our team. Indeed, on the order you placed, you ordered the product "VITAMAGNESIUM 90" and not the product "VITAMAGNESIUM 90+15 free tablets" (https://shop.vitanutrics.com/fr/accueil/82-vitamagnesium-forte-105-comprimes-nut2340-35.html). On our site, these are 2 different references. Our team therefore naturally shipped the ordered products. Furthermore, delivery in France is operated by our partner Colissimo, we are unfortunately not responsible for delivery times. We remain at your disposal, The Vitanutrics team
P
Pascale
Rating: 5 out of 5
Fast delivery
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order. See you soon on www.vitanutrics.com ?? The Vitanutrics team
P
Patricia V.
Rating: 5 out of 5
Received the order in order within 2 days. Top, great
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order. See you soon on www.vitanutrics.com ?? The Vitanutrics team
J
Jean-Pierre
Rating: 5 out of 5
Explanations regarding the product are very positive, and the delivery was handled with speed and precision.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with your order and the explanations provided. See you soon on www.vitanutrics.com ?? The Vitanutrics team
P
Patricia
Rating: 4 out of 5
This is the first time I order from you. Fast, efficient. Thank you
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We thank you for your trust. We are delighted to read that you are fully satisfied with our services. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
G
Guy
Rating: 4 out of 5
My naturopath prescribed this product which reduces belly fat. I am still waiting for the effects.
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C
Claire
Rating: 5 out of 5
A high-quality product to improve health
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to leave us a review. We are delighted that our products fully satisfy you. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
G
Geraud B.
Rating: 5 out of 5
I have been using Vita PL3 for a long time and see an improvement in concentration over time, vitamin D3 has effectively raised my vitamin D levels in successive blood tests. I have been using vitamin K2 for a short time, but it is too early for my doctor to see the effects.
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to leave us a review. We are delighted to read that our products fully satisfy you and that an improvement is visible in your blood tests. We hope you will observe the same results with VITAK2. We remain at your disposal, See you soon on www.vitanutrics.com ?? Customer Service Vitanutrics
I
Isie
Rating: 5 out of 5
Fast and reliable delivery
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our services. See you soon on www.vitanutrics.com ?? Gergana I Customer Service Vitanutrics
D
Didier A.
Rating: 5 out of 5
good follow-up, fast delivery
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our services. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
C
Client
Rating: 5 out of 5
Fast delivery. Satisfactory product
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our services and products. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
L
Lia
Rating: 5 out of 5
Prompt shipping and fast delivery. Good products I have been ordering for the past couple of years. My doctor has given me good products with a good price. Will recommend.
Response from Shop Vitanutrics
Hello Ms.Mazzella, We're very pleased to read your positive review and to find out your fidelity to our brand :) We hope to see you soon on www.vitanutrics.com ! We wish you a really nice day ?? Gergana I Customer Service
L
Lia
Rating: 5 out of 5
Prompt shipping and fast delivery. Good products I have been ordering for the past couple of years. My doctor has given me good products with a good price. Will recommend.
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Response from Shop Vitanutrics
Hello Ms.Mazzella, We're very pleased to read your positive review and to find out your fidelity to our brand :) We hope to see you soon on www.vitanutrics.com ! We wish you a really nice day ?? Gergana I Customer Service
R
Raymond T.
Rating: 5 out of 5
NOTHING TO REPORT
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are fully satisfied with our services. See you soon on www.vitanutrics.com! ?? Gergana I Customer Service Vitanutrics
N
Nelly V.
Rating: 1 out of 5
Order placed on April 4 debited on April 6 not received to this day ...
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Response from Shop Vitanutrics
Hello Madam, Thank you for taking the time to write a review. However, we are surprised by this negative rating. Following your call, our team was very responsive and immediately sought a solution to your dissatisfaction. Wasn't the problem resolved? If you encounter any other issues, please do not hesitate to contact us by email at info@vitanutrics or by phone at +33230321342 or +3223347388. We remain at your disposal. Best regards, The Vitanutrics team
E
Esra D.
Rating: 5 out of 5
Very satisfied with the delivery
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Response from Shop Vitanutrics
Hello Sir, Thank you for taking the time to write a review. We are delighted to read that you are satisfied with our services. See you soon on www.vitanutrics.com! ?? Gergana I Vitanutrics Customer Service