Reviews Skioccas

Terrible customer service.... Ski order no skis and from the delivery person and second-hand skis no news despite several emails to avoid and for the refund same to follow......

Hello, I have received the skis I purchased second-hand (reference / product description). Unfortunately, the actual condition of the equipment is significantly worse than what was indicated in the ad (e.g., deep scratches, damage, unmentioned wear). I have tried to contact customer service / the seller several times without receiving any response, which is very disappointing for a transaction that seemed serious. Therefore, I cannot recommend this experience. I hope this feedback can help other buyers and encourage the seller to improve the quality of the equipment.

Skis in poor condition yet purchased under criterion 1.

The received mask was in a passable state

I received skis in a condition I had never seen even in skis left in the trash or garage sales, catastrophic and unacceptable.

Ski stage 3 but one of the skis is in very poor condition, almost unsellable. I don't understand how one can sell skis for 70€ in such bad condition.

I ordered 3 pairs of skis, boots, and poles and I only received one pair of boots. In the meantime, I am trying to contact Skioccas but no response...

My shoes are too small and my son's skis are very damaged...

Customer service absent, unable to handle requests on time before shipping the packages despite several messages to rectify before shipping, then responses like "well I don't know if it's classic or skating" : seriously.... Mediocre! 2 weeks wasted, and an internship without ski shoes

I have not received either the package or the return

The goods are more junk

I purchased skis that were supposed to be wear level 1, but the skis I received had SIGNIFICANT damage and were assessed by a local ski professional as being in poor condition and needing significant repairs in order to be usable. If these are Skioccas LEVEL 1 skis that are in such poor condition, then how can they even sell something in worse condition? I feel like this company is misleading customers as to the skis actual condition and this is dangerous and unethical. I tried to contact customer support and even showed photos of the extensive damage and so far they have not been cooperative.

A piece is missing on my skis, which show more pronounced signs of use than expected for a wear category of level 1. Can a commercial gesture be made? Otherwise, I will have to return these skis whose wear seems to be at a higher level than those ordered. Thank you for your understanding.

Very negative, extremely damaged skis (cat.3) I don't even understand how such worn material can be sold.

Very disappointed by level 2 which corresponds to very, very damaged skis. Material returned.

The ski being in wear state 3, is much more worn than the other skis delivered by you in the same wear state. I would therefore like to return them.

The skis in state 3 did warn... but it said they could be rescued with treatments. Nicks that reached the wood, one of the skis was coming inflated and also the binding was useless. A total dissatisfaction, I had to return them. Customer service responds very slowly and with generic things...

Why long delivery times.

Good morning, I had to choose category 3 due to the lack of size and type of skis I needed, so I expected the skis to be used, but not that they had been through a war. They are really damaged, some points even lack entire edges. I am very disappointed.

Defective ski binding, 4 days later, still no news from customer service

I recently purchased a pair of skis for €80 listed as having a wear level of 2. However, upon receiving them, I noticed that they are not in acceptable condition. They show significant wear beyond cosmetic damage — the tips are completely worn and delaminated.

Order not received in weeks, with no information from Skioccas or the carrier.

The skis are in a desolate condition. Binding broken, some deep dents that you can see down to the base material, and the supposedly done ski service is also unsatisfactory. Deep scratches also on the underside and thick wax drips. And all of this in the best category. Unfortunately, the return process is also difficult, as no pickup for bulky goods is offered. One is forced to send the package back at their own expense.

The skiis where category 1 but had a loose piece in the base and needed repairs for using, I want a full refund

The bindings on both ordered skis are so loose, like junk, that I don't believe it works at all, so possibly not usable.

Ten days after the order, the skis have not yet arrived

Tdv I have not received the skis

I still haven't received the order, it should have been delivered several days ago.

No delivery no reply nothing

The skis received did not match the photo on the skioccas site. The skis were supposed to be in a wear level 1 ("They show visible scratches" according to the skioccas site). This is not the case. While the base is correct, the tips are very damaged. Some "gouges" have been patched with resin. Others have not. The internal fiber is exposed in places, jeopardizing the waterproofing of the ski. For €100 and from all the ads on Le Bon Coin that I have browsed, no individual dares to offer skis in this condition for more than €20. Experience to forget.

Skis are not class 1

I agree that they are used and cheap... but at least when you sell them, check if they still have some edges... I received skis with almost nonexistent edges... also poorly made... thank you anyway, regards.

Unfortunately, the skis received are very damaged and not in line with the images shown on the site at the time of purchase, therefore I would like to return them and be refunded.

They sent me some destroyed skis that I had to return

I am not at all happy or ordered a product based on a photo and instead I received a different product...

The ski quality received is very very low

Ski in extremely bad condition

The shoes are defective, the walk/ski mode no longer works and remains in walk mode only.

The condition of the boots were a lot worse than I expected. If I had realised the true condition I would not have bought them. The high postage cost €30 doesn’t mean a return is viable. I’m better off selling myself.

They should not sell skis with notable problems in the bindings. It is a safety element that must be checked and should not have the play that the skis I received had.